APA Hotel Hakata Ekimae 3 Chome

It was affordable and okay for one night.

Checking in took forever. Technology didn’t speed things up. Pillows were lumpy and uncomfortable. Until I called to find out if there was a way to warm up my room, it was freezing.

Clean and good location with many restaurants.

Small room.

Your facilities were very clean and your staff was very professional and accommodating.

I was shocked with the room size versus the cost. There was no where to sit and drink coffee or eat a meal, not only in our room, but anywhere in your hotel (no lobby or lounge area). I don’t need a huge amount of space for comfort, but I needed more than what you had available. I will not ever book with APA again.

Staff were considerate and helpfulRoom was clean and good enough albeit a bit smallHotel was near enough to hakata station

The bed and pillow was a bit too stiff and flat

Great location and very clean rooms

Not a lot of staff engagement at check in

very clean. good selections of amenities.

no big bath (大浴場)

Good location, comfortable hotel.

Corridor was freezing and room got cold quickly.

Poor

The pillows were hard.The bathroom had a 15-inch step up to get in and out. Being an old man, it is very hard to get in and out.Breakfast was very disappointing. I wanted a fried egg, but no, it was not on the card.went to get a bowl of rice, and this was taken off me as it was not on my menu set.. no one could speak English .Will not be staying in any more of there hotels.

Hotel is about 10/15 mins walking distance from Hakata station. Although not super close to the station, the position is nice as it's close to some attractions like canal city so it's a good balance.The room. Isn't big but consider this is the standard in Japan. It's however arranged very efficiently and there is pretty much everything an hotel offer. Check in uses a machine while check out simply require to drop the card Ina container, so very quick if you pre-paid your stay.Staff was very polite, as usual in Japan.

Overall it was a pleasant experience. The little details that I didn't like, the staff made up for that with their politeness and helpfulness.- polite and helpful staff (they helped me find my lost credit card and DL)- location is great- quiet- very clean

- the room was a bit too small to be comfortable. I couldn't read a book or work on a laptop.

Japanise style breakfasts are excellent (however western one is also available). Room was small but quite comfortable.

great facilities, alway looks and smells clean and new. Location is great

Nothing to mention

The hotel was very cold, and it was difficult to get the room warm even when rising the temperature since the hotel has an open roof concept, it looks pretty but it's inconvenient, specifically with how cold Fukuoka gets.The bed was way too hard. The good thing is that you can store your luggage under it, which is convenient. It was the most spacious room in the APA hotels I stayed, so that was pretty nice. But the beds in Kyoto are more comfortable. You get a bunch of options for lighting. Truly, what is saving them from a bad review are the nice ladies at the restaurant. They were very kind, welcoming, and sweet. They asked if I preferred my egg fried rather than raw for my Japanese meal, and everything was delicious! On my second day, one of the ladies brought me a glass with the remaining orange juice they had as they were cleaning. She noticed that's what I was drinking, and she won my heart with that. I'd stay again just to eat there.The staff in the lobby was also nice and lent me some tape.It's kinda far from the station.There is a pastry shop nearby and that one is actually super good, I bought a strawberry pastry there, if you stay in this hotel please go to the pastry shop! It's called Patisserie Fukushima.

Very clean, and the space is well utilized.Great location.

Only the check-in process is not so good.I don’t really know the problem but we took so long to process the check-in. One by one, we filled up detailed info. I just want to recommend to include in pre-booking.

Clean, quiet room, and the space for 1 person is okay. The location is good as well. You can find restaurants, conscience stores easily.

The choices of breakfast are too less.

APA hotels are reliable choices, and this one was no different. A quick 10 or so minute walk from the main station, so very easy to get around. Room is what you'd expect and the breakfast was quite good. Nice to have a few options to pick from.

Clean compact property with everything needed for a few nights stay. Very comfy bed and linen. Quiet room. able to open window for air. Room controlled heat/cool.

Check-in was a bit laborious although the staff were helpful with the automated check in machines.

Cleanliness of the room and daily replenishment of amenities

The choice of 3 simple sets breakfast is unlike the APA Hotel in Yokohama which offers buffet type breakfast.

Room was quiet and clean. It's not a big room but just like other APA Hotel you can open your suitcase and sort things in your room.

There wasn't public spa or sauna at this hotel.

location is near Hakata Station and coffee shops. Good value for money.

The AC didn't seem to work. I had to open the window to allow cooler wind to come in. good thing it's winter.