3.5 Star Hotel

Citadines Shinjuku Hotel

1-28-13 Shinjuku, Shinjuku-Ku, Tokyo, - Japan
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Citadines Shinjuku Hotel
1/97

About

Citadines Shinjuku Tokyo provides flawless service and all the necessary facilities for visitors.Remain linked during your visit by utilizing the complimentary internet access available.Reception services featuring luggage storage are available to cater to your requirements.For extended visits or whenever required, the laundromat, dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable.The hotel is completely smoke-free.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For an elevated experience at hotel, select rooms are equipped with linen service to improve your stay. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker, instant coffee and instant tea. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Each morning at Citadines Shinjuku Tokyo, a scrumptious, homemade breakfast kick-starts the day. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

Guest Rating

8.7

Very Good

Based on 1,016 reviews

Location Of Hotel

8.7

Hotel Cleanliness

9.1

Hotel Staff

9.3

Overall Quality

8.7
Show 14 Verified Reviews

Room Options

1/7

Studio Double Room

270 sqft • 1 Double

Accessible by liftAir conditioningBath or ShowerBidet

Room Details and Photos

1/16

Studio Executive Twin

302 sqft • 2 Single

Air conditioningAir purifierBath or ShowerBlackout curtains

Room Details and Photos

1/14

Studio Executive Double

291 sqft • 1 Queen

Air conditioningAir purifierBath or ShowerBathtub grab bar

Room Details and Photos

Guest Rating

8.7

Very Good

Based on 1,016 reviews

Location Of Hotel

8.7

Hotel Cleanliness

9.1

Hotel Staff

9.3

Overall Quality

8.7

Pros +

  • All staff speaks English, very friendly, and helpful; room spacious with plenty of closets for Family of 3, coffee is free. Good location, quiet, close to restaurants and coffee shops. Bus station close to main entrance. Highly recommended
  • The location is really good, not too far from the major Shinjuku station which you can get to anywhere in Tokyo from there. Also, the hotel was clean and easy to get in and out of.
  • Central location but away from crowded tourist areas, so access to neighborhood restaurants. Staff friendly. Room well equipped with all necessities. Prefer smaller hotel like this but still has a laundry room and fitness room.

Cons -

  • They should list clear directions to the hotel from subway, we didn't know we had to take a bus that will take us right to the hotel.
  • The major downside I experienced is that the front desk worker wanted to charge me $30 a day to use the other bed in the bedroom on top of the rate we paid per night. It was actually shocking.
  • Breakfast was below average. Also would be great if the TV were a smart TV so English-speakers could find non-japanese programs.

Business Traveler (83)

Solo Traveler (111)

Traveling as Couple (339)

Family with Young Children (164)

Family with Teens (1)

Senior Traveler (13)

Group Traveler (106)

Total (1526)

10.0

Bradley

•

Posted on: 6-26-2025

All staff speaks English, very friendly, and helpful; room spacious with plenty of closets for Family of 3, coffee is free. Good location, quiet, close to restaurants and coffee shops. Bus station close to main entrance. Highly recommended

They should list clear directions to the hotel from subway, we didn't know we had to take a bus that will take us right to the hotel.

5.0

Joshua

•

Posted on: 1-22-2024

The location is really good, not too far from the major Shinjuku station which you can get to anywhere in Tokyo from there. Also, the hotel was clean and easy to get in and out of.

The major downside I experienced is that the front desk worker wanted to charge me $30 a day to use the other bed in the bedroom on top of the rate we paid per night. It was actually shocking.

9.0

Verified Hotel Guest

•

Posted on: 11-8-2023

Central location but away from crowded tourist areas, so access to neighborhood restaurants. Staff friendly. Room well equipped with all necessities. Prefer smaller hotel like this but still has a laundry room and fitness room.

Breakfast was below average. Also would be great if the TV were a smart TV so English-speakers could find non-japanese programs.

10.0

Verified Hotel Guest

•

Posted on: 7-9-2018

very clean and efficient unit with all the necessary items to make our stay pleasant. Complete kitchen for making light meals. Good wifi. Very kind and helpful staff.

Top Amenities:

Free Internet AccessHealth ServicesFitness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are not allowed.

Important Info:

According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):Accommodation tax of JPY 100 is charged at the property per person per night for room rates between JPY 10,000 and JPY 14,999.Accommodation tax of JPY 200 is charged at the property per person per night for room rates of JPY 15,000 and over. br/ Extra beds are dependent on the room you choose. Please ask the property for more details. br/ Pets are not allowed in the property. br/ Up to one child aged 6 years old or below can stay for free if using existing bedding.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Fitness Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services

Facilities for disabled guests available
Fitness center
Free Wi-Fi
Non-smoking property
Professional cleaning services
Refrigerator

location

Citadines Shinjuku Hotel

1-28-13 Shinjuku, Shinjuku-Ku, Tokyo,

$162
per night