Thavorn Beach Village Resort & Spa Phuket - SHA Plus

Breakfast charge applies for children 4-12 years. br/ Children under 12 years old will be charged THB 550 for breakfast when using existing bedding. br/ The property's hillside cable car operates from 07:00 AM to 11:00 PM and you may call for Tuk Tuk from 11.01 PM to 06:59 AM by dial '0'. You are require to reserve 15-20 minutes in advance. br/ Please be informed that during low tide at Nakalay Bay, the water level recedes exposing stony coral beds and may cause inconveniences in swimming. This happens approximately six hours a day at non-fixed times. Please contact the property staff directly for more information. During this time, guests are recommended to use the property’s large lagoon pool or take advantage of the activities offered at the resort. All-Inclusive Drinks Terms and Conditions 1. For Hotel Guests only with a minimum of 5 Nights stay 2. All or none of the guests within the party/reservation are to be under all-inclusive drinks for the entire period of reservation. 3. No alcoholic drinks for persons under the age of 20 (measured at time of stay and not time of making booking) 4. Drinks are to be consumed within the outlet. No takeaways allowed. 5. All-Inclusive Drinks are to be served during the following times at the following outlets only. • 11am to 9pm at Marisa Restaurant • 11am to 7pm at Crocodile Pool Bar 6. Next drink is to be served only after previous drink has been fully consumed. Guests are only allowed to order one drink at a time. 7. Drinks are to be order for self only. No ordering drinks for other people. 8. In the event that the Hotel suspect that the guest is abusing the program and not acting in good faith, the hotel reserve the right to cancel the all-inclusive package immediately without refunds. In this case, the hotel levy a 10,000 THB Fine per guest at the hotel's discretion. 9. Hotel reserves the right to deny service of alcoholic drinks to guests who appear to be intoxicated to a point that could be a danger to self and others at the hotel’s own discretion. 10. All inclusive drinks starts at 3pm on check-in date and ends at 12pm on check-out date 11. Guests are to order from all inclusive drinks menu only. Hotel reserves the right to amend All-inclusive drinks menu without prior notice. br/ Please be informed that the hotel is currently upgrading our facilities in the location side close to the cable car service area, from today until 30th August 2025. During upgrading the facilities period, we would like to inform you that the cable car service will be temporarily unavailable. However, a shuttle service will be provided as a replacement to ensure your convenience and comfort when accessing the hill zone. The shuttle service will maintain the same level of efficiency as the cable car to ensure a smooth and pleasant experience during your stay. Should you wish to use the shuttle service during your stay in the hill zone within the mentioned period, please feel free to contact our Front Desk anytime. br/ The name on the credit card used for the booking should correspond to the guest staying at the property. The credit card used at the time of booking must be presented by the guest with positive identification upon check-in at the hotel. For third party payments, they must be arranged directly with the property in advance by bank transfer or contact to the hotel reservation directly. If any payment is made by a third party via credit card and a refund is required in order to process a new payment that matches the guest's name, please be informed that all refunds will be subject to a 3% processing fee deducted from the total amount by the payment system. Please note that the Hillside zone room types are only accessible by Cable Car. This offers a unique jungle experience and great sea views while travelling to/from the room. For the comfort and safety of all guests, this service may be slow and guests may experience short delays. The Cable Car operates from 07:00 - 23.00 hrs. While the Ca...