InterContinental Beijing Beichen By IHG

The luggage staff, is very helpful and very kind to offer any help for facilitate the clients.

Other participants were at the same hotel

AC not working (29degrees) couldn’t sleep and suddenly charged triple the people, including reception and concierge did not speak English; lights were flickering and window couldn’t be closed so pollution and noise

Modern, fashionable, good facilities. I liked the hotel is interconnected with the China Convention Center - convenient

Terrible wi-fi. It works one day and not the other. The receptionist just blocked the amount from my bank card including the deposit with zero information. I arrived at 5am in the morning and of course just paid no attention when it was deducted.

100% first class. Top to bottom. The Staff were impressively kind and courteous! The location turned out better than i anticipated. With all the Beijing Olympic structures in tact. And the fitness gym was very well equipped, impressive

All good

The hotel was wonderful, with super comfortable rooms. Very nice amenities, delicious breakfast! Location was perfect for my purposes, very close to the Olympic park, for nice strolls, and close to a big and very well-equipped mall. Highly recommend it

Wifi sometimes was not so strong, but othwer than that everything was perfect.

Breakfast was great

The shower cabin was leaking water outside: nothing was done after I complained about that

The hotel is nice and clean. It has a very good Gym.

The staff don't know English except 2 people and if they are not around the communication is just with google translate. The location is relatively near the University but far away from any other attractions.

Breakfast, location

First day bad smell in the room

Great breakfast and buffet dinner. Wonderful bathroom with beautiful marble and standup shower. Good choice of restaurants in the hotel.

Restaurant price is high and there is no option to have dinner nearby at walking distance. Location feels a bit isolated near the Olympic park.

It's a comfortable and convenient Hotel with very helpful staffs.

The lobby is huge but empty. If you want to wait for a Taxi you must stand beside the door without a sofa.

Excellent rooms, bed was super comfortable and the facilities were fantastic.

Breakfast was okay

The way of there is billing is not transparent in sense that what they put on the website is different from the actual charges they have hidden costs. Example they have a service of 15 % off the accommodation

Good breakfast, with both Western and Chinese food. The room was spacious, clean and comfortable. The front-desk staff speak English and were very helpful. There is a decent Japanese restaurant / lounge in the lobby, and two additional restaurants (one Chinese and one Italian) that I didn't visit.

The restroom in the lobby needs to be cleaned more frequently. Other than that, I have no complaints.

Truly one of the best hotels I have ever stayed at: enormous, clean, spacious room and bathroom, bottled water available every day, amazing views over the former Olympic Village, and very friendly staff, plus perfectly located next to (connected even!) to the exhibition centre, where I was spending most of my days.

Not sure I can even think of any issues.

Staff was very helpful and friendly. Spencer from concierge really made our trip with restaurant recommendations and bookings. She was very helpful to arrage taxi bookings as well.

Front desk staff are professional and able to manage my request for a receipt in English. Great location and friendly service overall. My room was upgraded to a suite with the view of the Bird Nest because the room type I booked was not available. It was an exceptional stay!

Cleanliness was amazing compared to other hotels I stayed before, but some watermarks or obvious fingerprints on shiny surface in the bathroom area, which was acceptable to me.

people were nice, rooms are clean, location was great, guys at the front door were extremely helpful and welcoming. services from close by shopping and food were fast and very cheap.

the breakfast was set up at a ridiculous price with limited selections, comparing to other hotels in Beijing. maybe it does save on food and friendly to environment and society but that is not the 1st priority for a hotel like this.

The big window with the Sunset view and the long sofa beside the big window???. The staff were also very Accomodating and Warm. The Breakfast was really awesome

Employees were very helpful and cheerful. Especially those at the lobby. The whole hotel presented a luxury and comfort feeling but rooms rate were quite reasonable. Location is convenient with access to subway and taxi and parks and entertainment were within walking distance.

Breakfast could have some more choices and more reasonable price, comparing to same level hotels worldwide. Also the entertainment inside the hotel was not meeting my expectation, comparing to other hotels in Beijing.

Nice hotel, clean room, professional stuff like the front desk manager Mr.Lee, friendly and patient. Will book this hotel in the future for sure.