SOFITEL BEIJING CENTRAL

reasonable location, close to metro

cleaninless is a major issue. the toilet smells... the shower mirror is showing signes of damage. the walls are peeling... see the photos. Not something you expect at a high profile hotel

Room was spacious and had a nice view. Fairly central location also. Room that we were in had a hot tub which was nice after a long day out. Breakfast was probably one of the best spreads we’ve had in China.

Didn’t get much help with tourist attractions at the hotel itself. Concierge gave us a ridiculous price for a day trip to Great Wall so we had to do some searching ourselves.

The room was ok

Welcome was awful. They don't have the reservation from booking. I showed the reservation from booking, after 20 minutes they found it.Then they wanted to charge me 409 euros more expensive than the the price of the reservation? 8650 CNY instead of 5550 CNY as per the reservation.The room was great but smelling cigarette.Breakfast a foiod awfull. In basement, no space and dirtyI don't recommend this hotel

We enjoyed staying at this hotel and we will miss it.The first impression we had was great, as the staff outside the hotel immediatedly took our luggages when we both checked in and out and they also opened our taxi doors. The staffs overall here are very kind, helpful and always smiling, and the reception man who speaks English left us especially with a great impression. The interior is stunning and the room also met our expectations, which we looked very forward to. Also, the breakfast was really delicious and left us satisfied.We will miss our stay this hotel as we truly enjoyed our short time here!

Our room had a faulty bathroom door. It did not close properly so water leaked outside the floor. I also expected more staffs to speak basic English as Sofitel is an international chain, but it was doable with translation app, and it helps that the non-english speaking staffs tried their best to accommodate our needs.

The location is super convenient. I brought my young daughter w me and we travel by train sometimes for the convenience. it is a 5 minutes walk to the subway and very convenient. The front desk staff are friendly and helpful. The hotel looks a bit dated to me but overall cleanliness is good

The gym area was messy and not clean

Our room was spacious and clean. The breakfast offered a great variety, and the hotel was close to many restaurants serving delicious food at very reasonable prices.

You need to wear a swimming cap in the pool, and the sauna must be used without clothing.

close to the subway stations. food is good. staff is polite.

no downward elevators/escalators in all the three subway exits, which makes it extremely difficult for disabled people.

The location is great to connect metro line1 and 2 which links most of inner Beijing areas. The room is HUGE and the bed is so comfortable.

Not sure about the breakfast. The coffee was way too cold for my taste as they use cold milk according to one waiting staff. Not many Beijing local food. The pastry was just OK.

It was brilliant. Our room was incredible, the staff were lovely and so welcoming and attentive. We were able to communicate well even though I do not speak Chinese . I was thrilled with my stay here and if I am in Beijing again I will make sure to book this hotel. It is a beautiful hotel, gorgeous room with a circle tub in the room. Ambient lighting that can be colour changed x exceptionally clean and I will definitely reccomend to others ! Thankyou so much for great hospitality and service

Nothing could’ve been better it was perfect

Location is good with nice view from the window

although rooms are very spacious using is not so convenient. Small bath towels. Badly arranged light over washroom. Squeezing rotable sofa, blocked wheels in the desk chair. Free minibar means 2 x beer + 3 x soft drinks, do not expect any wine.....

Beautiful spacious room, city views, bath tub plus walk in shower.staff very helpful, early check in.

Passable

Lobby very dark and cold at my arrivalBreakfast place too crowded

Staff great, lovely room, good location

Good breakfast and location but rooms are ok. Staff ok does not speak english very well.

it was during the forum that the blockage of road made it inconvenient.

The hotel was great. Good location and the breakfast and room were amazing.

Unfortunately the air conditioning stopped working second day and it got quite hot. Staff weren’t able to fix it and gave us dehumidifier instead. Was very stuffy in room especially at night

The size of the room and that’s where it stopped. I was dated, lots of furniture damaged and it was dingy looking

The fact that the staff spoke very minimal English. I chose a French hotel so that I would at least get some help with local advice. There was no concierge to book tours for guests.

Location Cleanliness Facilities The staff

The difficulty to communicate, not all of the staff could speak English of even any foreign langage

Just the location

The ceiling was dripping, not maintained at all, not at all Sofitel’s Standard. Holiday Inn probably is lot better than this Sofitel. Toilets was getting choked every now and then.

Overall nice interior and spacious rooms.

Guests smoke in corridors and staff doesn't do anything about it. Also, staff barely speaks English.

The room was very spacious, comfortable, and well equipped. The breakfast offered various options, both Western and local style. The staff was always ready to help and very cooperative (a special thanks to Mr. Jason, who helped me deliver a package to a distant address in Beijing and followed up later to make sure everything ran smoothly).

The breakfast room was a bit crowded sometimes, but I was always able to find a seat, and the staff was helpful.