Beijing New Century Hotel

Very helpful staff, great service. Spacious room. Very good restaurants within hotel.

Location not close to tourist attractions.

Staffs are very nice and accommodating.

Not much to do within walking distance. Gym equipments are out of date. Breakfast buffet Asian food quality is not good，no taste, which is unusual. Bed is less comfortable, causing back pain. Mattress is out of date

I think this hotel is good for a few days' stay in Beijing. It is very grand, but the decor is rather dated. There are restaurants in the hotel that are a bit pricey, and there aren't a lot of things around. If you need to go to the other attractions in Beijing you'd need a taxi or take the subway. On the other hand, it is close to the two (West and North) train stations.

the staff, location and overall environment

the room is little bit out of date

It's easy accessible to metro and buses. The room is big. The bed is comfy. Staffs were friendly. I heard the buffet style dinner is good but when I got there, it was too late.

The shower is kind strange layout. It's next to the bath tub. Because it only has shower curtain, the water came out while showering. Some of the dining places in the hotel closed so early.

Clean, comfortable, staff are very friendly, a well tuned hotel

The location was a bit off the center of the city.

Very good customer service.

Rooms are dated and cleaning is not up to standard.

Good price.

Gym was terrible. A/C barely worked.

Friendly and accommodating staff, good restaurants.

Lack of Air condition for a few hot days in late spring. Fan noise is loud. Strong cigarette smoke in some room and hallways. Rooms are good size but lack of maintenance and modern updates. Pillow and bed causing neck and back pain. No proper sitting in the lobby. No shopping center, or super market within 1 kilometers. Local people are used to online shopping making it very hard for tourists who don’t have bank card of local phone to complete online shopping, which is a common problem around the city.

After a second try to change to a better room, staff let us stay in a much better room, it was very good, much cleaner and a lot more spacious.

When requesting for a room change, the staff first put me in a room that is supposed to be an upgrade but it was very dark and small, the shower was unclean. The standard was not on par at all.

The service there is not satisfying, and the facilities are old. It is hard to believe that you need to queue for about half an hour just to check in. The first room smelt bad, but the hotel agrees to change the room for me.

The breakfast and restaurant was excellent. Friendly staff

The pool was too cold

Great hotel! Very clean and well-managed. The room is very comfortable.

It was good.

The staff do not speak English well.

The location was good for our needs.

Could be cleaner and less smelling like smoke.

Cozy and clean

i thought breakfast was free. maybe i choose the wrong deal? anyway, it cost 98rmb....maybe 50 at most would've been ok

Good selection of food at breakfast.

Good old school capital hotel.

Good value for money. Quick room service.

Room service menu was limited.