Conrad Beijing

That it’s a Hilton property and the bed and pillows were super comfortable.

A shame for the condrad name. The worst Hilton I have stayed in. Should be renamed Hilton Garden Inn (NOT condrad or a normal Hilton). The rooms are old and the Toilets are TERRIBLE. Old tiles that are broken in the shower cubicle area too. Only 2 restaurants.

The property is good

The spa price is higher than the stay. The spa stuff doesn’t speak English well, there was a misunderstanding. We complain to the spa and nothing. We talked with the reception manager and he didn’t give us attention at all

Very nice hotel all around . Excellent value and friendly staff .. nice park opposite hotel

Nothing it was great for our family but could have some children friendly facilities.

Great location - walking distance to CBD and sanlutun.

The toilet flushing isn’t working the best. Normally you need to flush a couple of times to make sure.

Beautiful hotel. Very friendly staff. Gorgeous breakfast. Pool with hot tub, great for relaxing after long day. Three restaurants proving good variety of choice for lunch and dinner.

More remote from cultural attractions than we expected

The hotel is new , rooms are big and have really good quality

It was really difficult to communicate with the staff of the hotel , because the level of there language was absolutely poor.we had to use app to translate, because nobody could understand , what I tried to tell them .the process of check in took me about one hour

Disappointing

they tried to over charged us when checking out by more than 500 Chinese yuan. after we realized it, the only explanation we got was “ there was an issue with the system because you booked the room on Booking.com” After everything we asked for a proper invoice as we did not trust them anymore, we received two different versions of receipts in the email that we had no clue why they showed different total amounts in the Chinese and English version.

The rooms were very roomy and the beds were exceptionally comfortable. They perhaps have my favorite bathroom out of all hotel rooms. We also really enjoyed the food. The staff were so friendly and assisted us with anything that we needed.

One of our rooms even though non-smoking did have a cigarette smoke smell when we first went in. The smell did dissipate as we stayed for 5 days.

Good location, nice and clean room.

The night curtains pass through light too easily, so that 5am in the summer is quite bright in the room, which tends to wake up people, if one wants to sleep more.

Great location, clean, exquisite breakfast, nice and comfortable room.

Most staff are friendly, but a few lacks service-oriented mindset.

The hotel is well mentained, but a bit old and you can see this. Wifi is pretty fasy, staff is friendly and helpful but hardly anybody speaks english (but this is normal, almost nobody speaks english in China) and the beds are awesome (this is the most important thing in my opinion).

Minibar prices are the biggest I have seen and over that they add an “minibar surcharge”. What is this? Just put the final price of the item. Restaurant are expensive and not that good (even the Chinese one is pretty bad)

Top Notch Hotel. Amazing room, amazing position, amazing breakfast, amazing service, amazing staff (Vincent, the director of rooms was very very helpful). Highly recommended hotel in Beijing !

This is the second time this year that we have stayed at the Conrad in the Chaoyang district. It is an excellent hotel. Starting with the first-class pick-up service at the airport (right when you get off the plane).After a long flight, the Conrad Chaoyang offers us the opportunity to relax in the Executive Lounge: Enjoy afternoon tea, happy hour and breakfast in a relaxed and exclusive atmosphere.

I love the beef noodles served at breakfast at the 29th floor lounge. It was delicious. Also, I like your swimming pool at basement 2.

The shower room flooded after a few minutes of running the shower.

Very good service.

Our Room at the Executive floor is not clean but they immediately changed another room for us on the other floor. Not on the same level but clean room is a must.

modern and staff very helpful. A lovely park close by

Swimming changing rooms not directly on to the pool - odd design.

Location

Customer service and response were poor, cleanliness was equally poor as well. Not value for money.

good location super proactive caring and not intrusive stuff!!! never before I’ve experienced such level of training in China! great job!

the breakfast is delicious but doesn’t have too many options

The breakfast room was simply stunning! The gym and pool were also beautiful spaces. well thought out, form and function in equal measure. It isn’t often you get a nice 25m pool like that in a hotel. the rooms were also well appointed offering great views from the sofa and from the bathtub.

I liked it all. No complaints at all.

Loved the eggs benedict for breakfast! We were always warmly met wherever we went in the hotel and the afternoon tea was a real treat.

The breakfast area is quite small and can get very busy so time your arrival for breakfast. Please do something about the water bottles in the rooms, they are so difficult to open.