4.5 Star Hotel

Quest Southbank

12-16 Kavanagh Street, Melbourne, Australia View Map

Quest Southbank1/33
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Quest Southbank

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About

A relaxing retreat in the heart of town. Located in the dynamic Southbank precinct, Quest Southbank offers a unique blend of city vibrancy and serene comfort. A mere stroll from iconic Melbourne attractions such as the Royal Botanic Gardens and the Arts Center, and in close proximity to the bustling CBD, it serves as the ideal launchpad for exploring Melbourne's rich cultural tapestry. Our property features 96 contemporary apartments, each designed to suit the diverse needs of our guests. Whether you're traveling solo, as a couple, or in a group, choose from our selection of 1-, 2-, or 3-bedroom serviced apartments. Every apartment is a haven of convenience, equipped with full kitchens, laundry facilities, and private balconies that offer stunning views of the city skyline. At Quest Southbank, we believe in providing an experience that extends beyond mere accommodations. Keep up with your fitness routine in our well-equipped gym, unwind in the tranquility of our sauna, or indulge in culinary delights at our onsite cafe. Our room service menu caters to a range of tastes for those nights you prefer dining in. For on-the-go snacks and essentials, our Grab & Go Pantry is at your service. For guests arriving by car, we offer secure parking facilities. Connectivity is seamless with complimentary high-speed fiber internet available throughout your stay. Our 24-hour reception ensures round-the-clock assistance, guaranteeing a stay that is as smooth as it is memorable. Discover the essence of Melbourne living with us at Quest Southbank, where every visit is an experience to cherish.

932 Reviews

8.5Very Good
Cleanliness
8.9
Staff
9.3
Location
9.2

What Guests Say

  • “Good floor space in 'executive' apartment.”
  • “Good facilities - comfy, relaxing & there was a bathtub - yay for me as I love a good soak.”
Show 50 Verified Reviews

Top Amenities

  • Restaurant
  • Free Internet Access
  • Spa
  • Fitness Center
  • Airport Shuttle
  • Business Center
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

2 Bedroom Deluxe1/4

2 Bedroom Deluxe

1185 sqft • 2 Single, 1 King or 1 Queen

  • Accessible toilet
  • Additional bathroom
  • Additional toilet
  • Air conditioning
One-Bedroom Apartment1/4

One-Bedroom Apartment

539 sqft • 1 Queen

  • Air conditioning
  • Alarm clock
  • Balcony
  • Bath or Shower
2 Bedroom Executive Apartment1/4

2 Bedroom Executive Apartment

1023 sqft • 2 Single, 1 King or 2 Single, 1 Queen

  • Accessible bath/shower
  • Accessible toilet
  • Additional bathroom
  • Additional toilet
Two-Bedroom Apartment with Two Bathrooms1/4

Two-Bedroom Apartment with Two Bathrooms

776 sqft • 2 Single, 1 Queen, 2 Queen

  • Additional toilet
  • Air conditioning
  • Alarm clock
  • Balcony
One-Bedroom Executive Apartment1/4

One-Bedroom Executive Apartment

593 sqft • 2 Single, 1 Queen

  • Air conditioning
  • Alarm clock
  • Balcony
  • Bath or Shower
2 Bedroom Apartment1/4

2 Bedroom Apartment

840 sqft • 2 Single, 1 Queen or 2 Single, 1 Queen

  • Accessible bath/shower
  • Accessible toilet
  • Additional bathroom
  • Additional toilet

Room Details and Photos

Room Amenities

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    Ask Penny, powered by AI. Answers are taken from property information and reviews.

    What Guests Loved

    8.5
    Very Good

    Based on 932 reviews

    Location

    9.2

    Cleanliness

    8.9

    Staff

    9.3

    Overall Quality

    8.6

    Pros +

    • Good floor space in 'executive' apartment.
    • Good facilities - comfy, relaxing & there was a bathtub - yay for me as I love a good soak.
    • very close to CBD and riverfront and restaurants

    Cons -

    • No in-house breakfast bar but a very crowded cafe nearby - service at this cafe was bad - waiting for a coffee for about 20 mins.
    • lack of housekeeping, had to ask for towels and garbage takeout, think of it more as an airbnb then traditional hotel with services
    • The lifts are not great, needing to swipe and hit level multiple times due to bad reads. Confused other patrons as well.
    Business Traveler (74)Solo Traveler (72)Traveling as Couple (264)Family with Young Children (388)Family with Teens (1)Senior Traveler (19)Group Traveler (317)
    8Verified Hotel GuestPosted on: 7-14-2019

    Good floor space in 'executive' apartment.

    9GailPosted on: 1-8-2026

    Good facilities - comfy, relaxing & there was a bathtub - yay for me as I love a good soak.

    No in-house breakfast bar but a very crowded cafe nearby - service at this cafe was bad - waiting for a coffee for about 20 mins.

    6JimctgPosted on: 1-2-2026

    very close to CBD and riverfront and restaurants

    lack of housekeeping, had to ask for towels and garbage takeout, think of it more as an airbnb then traditional hotel with services

    10NirajPosted on: 1-1-2026

    Location and well kept

    The lifts are not great, needing to swipe and hit level multiple times due to bad reads. Confused other patrons as well.

    10ErezPosted on: 12-25-2025

    The staff was very helpful and accommodating. We were working from the hotel for over a week and nearby construction was making it a bit difficult so they upgraded our room and moved us to a higher floor. They also provided a more comfortable chair for working.

    10KarenaPosted on: 12-24-2025

    Fantastic location a short walk to the arts centre precinct and also a short walk to southbank.Hotel is in a quiet area at night which we really liked.The room was a fantastic size with a small balcony that you could sit outside on.Locked foyer also made us feel very safe.Lovely toiletries in the bathroom and the entire apartment had a lovely aroma.

    10 am checkout

    9GianniPosted on: 12-19-2025

    Excellent staff, location and comfortable rooms. Bathrooms are starting to age but are very clean.

    NA

    10AprilPosted on: 11-16-2025

    The location is walkable to many restaurants, the downtown core, the botanical garden, the river, and art museum. There is a gym and sauna onsite. The unit was spacious and had a kitchen.

    No complaints.

    10DonaghyPosted on: 11-6-2025

    Bed configuration was done as requested, rooms were big, plenty of room to move around. Huge kitchen with full cooking facilities, & nice big lounge area with plenty of seating.

    Nothing that I didn't like.

    7RobertPosted on: 9-10-2025

    Location, clean

    Construction noise opposite

    10KarenPosted on: 8-25-2025

    Ideal central location within a short walk of everything. Modern , Clean & well appointed apartment. Friendly helpful staff.

    7HannahPosted on: 8-12-2025

    Was a nice spacious room with full kitchen facilities

    The room wasnt set up as requested and the shower was cold in the morning

    8FlorencePosted on: 8-5-2025

    Apartment was clean and ample bathrooms to accommodate a group of 6 pax.

    You should provide proper knives - at least one. Car park was terrible.

    10CaitlinPosted on: 8-4-2025

    After an ORDEAL at another apartment booking. We booked Quest last minute and we were blown away with the apartment.Beautiful space, comfortable beds and a great sized kitchen.The staff were so wonderful and accommodating

    Can't fault anything, it was a fantastic stay

    10BinaPosted on: 7-11-2025

    Incredibly helpful staff helped with a last minute change of room due to needing an accessible bathroom

    all worked well....lifts a bit slow

    10BrentPosted on: 4-30-2025

    10 Minutes walk to South Bank,lovely staff,nice clean & comfortable

    9RiversPosted on: 4-29-2025

    Very spacious and comfortable, easy access and greatvlocation

    10DavidPosted on: 4-28-2025

    Great location for us. Handy to the Tram and Bus stops.Staff were friendly and helpful. Advised the best tram to get to the city etc and were always handy to help us.Definitely a change from other places that don't have any staff front of house. They made our stay so much more pleasant.

    10GlenesePosted on: 4-27-2025

    Domenic was so friendly & helpful at reception. We were able to leave our luggage & we didn’t return until 8pm. He had delivered our bags to our room. Placed our wine in the fridge to chill. Much appreciated. Assisted with where to have breakfast which was also excellent with the vouchers made it very reasonable & right next door.

    9ChristiePosted on: 4-27-2025

    Great location, great facilities, very friendly & helpful staff

    Amenities & Policies

    Amenities

    Fitness & Spa

    • Fitness Center
    • Spa

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Airport Shuttle

    Health & Safety

    • Health Services
    • Daily disinfection
    • Professional cleaning services

    Kid Friendly

    • Family Friendly

    Business facilities

    • Business Center

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 10:00 AM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 to 2 can stay with cot, subject to additional charges. Children of age 0 and above can stay with extra bed, subject to additional charges.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Please note housekeeping service is not included on Sundays or Public Holidays. Please note that there is a 1.4% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 2.05% charge when you pay with a American Express and a 3.02% charge Diners Club credit card.This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.

    Location

    Quest Southbank

    12-16 Kavanagh Street, Melbourne

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