Grand Hotel Melbourne

Location

The location next to Southern Cross Station and opposite the free tennis tram stop was excellent. The staff were all friendly and most helpful.

I have mobility issues and found the long walk to my room which was on 2 levels very difficult. I should have let them know my problem when I booked.Also the bed was uncomfortable and my room was on the trains side which was noisy at night so not much sleep.

Quirky old building. Manager was a real character.

The stairs up to the bedroom were a nightmare. And as a lot of the building has permanent residents, the smell of cooking permeated the whole place.

Lovely aspect from the windows

All a little tired, cracked tiles and a little mould.

Excellent location to the CBD. Eclectic and quaint hotel. Unit was spacious.

The bathroom facet was sticky and used tub facet as needed. Other than that, the unit was good.

Price very reasonable. Room spacious and catered for everything I needed. Staff lovely. Close to train station.

Didn’t get to stay longer!

The history, hospitality, location and comfort at a very reasonable price. The manager, Dennis, and his kind staff, are helpful and welcoming.

Very friendly staff, location was within walking distance to Flinders lane, waterfront dining and the casino. Easy access to the tram service, taking us straight to the Australian open. Fantastic Indian restaurant on site too.

The location was perfect for easy access to trains and trams . The staff were so attentive and welcoming. The rooms are spacious and very comfortably appointed . It is a beautiful grand old building . Loved my stay . Definitely booking there the next time I visit Melbourne .

Nothing, it ticked all the boxes for me .

Enjoyed swimming twice a day. Then used the central location and free tram to sightsee.

Spa bath button would not on the jets.

Located close to train and light rail transportation. Quiet. Kitchen had oven, stove top, fridge, dishwasher and microwave. Lots of coffee and tea packets. Housekeeping every other day. Very stylish.

The place is really amazing and beautiful. It’s a well-maintained old building and feels like traveling back in time. The staff were super nice, and the location is really good as well.

Compassion & understanding by Manager Denis & staff. Friendly, knowledgeable & professional staff Went out of their way to make our stay fantastic &memorable!

I like the old worldy charm, friendliness of most of staff, proximity to public transport

There was a smell in and around the bed in the mezanine bedroom. Seemed to me could have been old and molding rubber in pillows or bedding/matress. .

Lovely old building in a prime location. Easy to reach from Southern Cross station and on the intersection of two tram lines. Also right by the river for access to south bank. Very friendly owner / manager who made us very welcome. What a responsibility to take on being custodian of such a grand building.The room as comfortable, modern and had everything we needed.

The standard of cleaning could be improved. Several hairs in the bathroom and dust in the air vents. Not easy to access the wardrobe as there wasn’t much space on the mezzanine bedroom area.

Great location. Lovely friendly and helpful staff. Spacious apartment.

The carpet on the stairs hadn’t been vacuumed for quite some time. Everything else was spotless though.

Great location, very spacious,

Decor and accom a bit outdated. The lift does not have card access - so not as secure.

Basically everything- the room was large and had everything we needed for a great stay. It also had great air conditioning (especially considering the record breaking temperatures during our stay). The beds were very comfortable too and the cleaning service was good also. The property was also close to the free trams and Southern Cross station + lots of food options.

N/A- only thing I guess was there could have been a little more space to hang up clothes in the wardrobe.

Location was great, Room was nice.

Bathroom wasn't the cleanest the shower and toilet had long black hair strands all over the floor. YukWe stayed at a busy time so No house cleaning in 4 days. spare towels were in reception so we changed our own daily.

Near CBD

Train passes 1 yard away from motel, whole building vibrates 7x24