Crown Promenade Melbourne

Loved it all!!!

The cosy bed, the people helping us and the location

Reception staff very helpful and polite.Room was very neat with great views.

nothing it was all good.

The location is fantastic and parking is very affordable if you use the multi-level car park.

Rooms are below average and feel outdated. Despite paying extra for a corner king room, the size was disappointing and the view was poor.

Location was excellent for our needs Rooms clean and tidy, everything was in working condition, plenty of shower space

Decent size room, comfy beds, great views of Yarra and city.

nothing really.

Convenience and Staff

The room was slightly outdated with the furniture needed a replenishStains and blemishes on furniture

The staff, the cleanliness and the hospitality

Clean, well appointed, friendly staff.

The pillows are too high!!

Everything! It was perfect. Staff extremely accommodating. I needed my dress fixed and a staff member fixed my dress for me. Clean facility and very welcoming.

Friendly and kind staff. Clean rooms. Spacious rooms.

Room was dirty, mold in sink

No bottled water provided

Very good

The pillows. Too soft The valet people have attitude.

Room was clean, shower is always amazing, bed was comfortable and warm, block out curtains kept the room dark in the morning

Pillows were too soft with 1, but too much with 2, made for a restless night. No TV reception

Everything. Large suite, amazing views from top level.

That the pool only had two hours of ‘adult’ time at night and the spa was closed. The concierge desk was incredibly unhelpful to the limo driver I had booked to take myself and my bridal party to my 5pm wedding. I called the front desk 3 x to advise that the limo would be arriving at 4pm and we may be running late. When the limo driver arrived he was given 15 minutes and pressured to not stay any longer - to the point he kept on calling me - the bride to see how long we would be. When I got down the valet hurried us along.

Staff were very Warm regards Ruth and friendly.

Room was so hot we couldn't sleep. Aircon was on coolest setting. Pillows were dreadful, need to be sent to tip.

Close to where we were going. Pleasant staff and very clean

Couldn’t fault it

the location was really good, the staff were friendly and the bed was comfy, the bathroom was lovely and we enjoyed our stay.

Great location. Lovely room with city view and great indoor pool would stay again

The pillowsThe bed was very comfortable

Very noisy placed next to the elevator when we requested a quiet room Room service that could not provide fresh food (Everything premade)

Nice room, clean, close to evening attractions

Loved the location

rooms need a little updating for the price, mattress were average not very comfortable and pillows were like crisp bags, if these things changed it would be excellent