4.5-Star Hotel

Mercure Melbourne Caroline Springs

10-20 Lake Street, Caroline Springs, - Australia
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Mercure Melbourne Caroline Springs
1/131
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$119
per night

4.5-Star Hotel

Mercure Melbourne Caroline Springs

10-20 Lake Street, Caroline Springs, - Australia
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Top Amenities:

CasinoFree Internet AccessFree ParkingHealth ServicesSwimming PoolRestaurantFitness CenterSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

8.2

Very Good

Based on 961 reviews

Location Of Hotel

8.9

Hotel Cleanliness

8.7

Hotel Staff

8.8

Overall Quality

8.2

Show 1 Verified Reviews

About

Overlooking Lake Caroline, Mercure Melbourne Caroline Springs offers rooms with a private balcony and flat-screen TV, just 25 minutes' drive from Melbourne International Airport. Guests enjoy a swimming pool, a hot tub and a fitness center. All air-conditioned rooms include a work desk, mini-bar and tea and coffee making facilities. All guests receive free covered parking. You can have a meal at the cafe or bistro which features a terrace offering lake views. The Sports Bar serves a range of local and international beer and offers pool tables and flat-screen TVs. Function and event spaces are also available. Mercure Melbourne Caroline Springs is 30 minutes’ drive from central Melbourne, 6.2 mi from Sunshine Hospital and a short drive from the Keilor, Sunshine, Truganina and Derrimut industrial and business parks.

Guest Policies

Check-in:

After 14:00

Check-out:

Before 10:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of AUD 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note, there is a 1.0% credit card surcharge when using a credit card. Please note that Mercure Melbourne Caroline Springs requires an AUD 250 credit card pre-authorization upon check in to cover any incidental charges. Cash or debit cards are not acceptable forms of payment. You must show a valid credit card and photo ID upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

Features & Amenities

Highlighted Amenities:

Casino
Free Internet Access
Free Parking
Health Services
Swimming Pool
Restaurant
Fitness Center
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Kid Friendly

Amenities & Services:

Casino
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Hygiene certification
Indoor pool
Kid-friendly dining
Non-smoking property
Restaurant(s)
Spa services
Wheelchair accessible

Guest Rating

8.2

Very Good

Based on 961 reviews

Location Of Hotel

8.9

Hotel Cleanliness

8.7

Hotel Staff

8.8

Overall Quality

8.2

Pros +

  • Location was pretty good. Staff is very friendly and helpful. We especially enjoyed the staff in the restaurant for dinner.

Cons -

  • This hotel overall is very dated. It needs a bit of a freshen up. It is starting to show signs of major wear. Beds are not comfortable at all.

Business Traveler (108)

Solo Traveler (124)

Traveling as Couple (324)

Family with Young Children (119)

Family with Teens (1)

Senior Traveler (20)

Group Traveler (38)

5
3/26/2024
Location was pretty good. Staff is very friendly and helpful. We especially enjoyed the staff in the restaurant for dinner.
This hotel overall is very dated. It needs a bit of a freshen up. It is starting to show signs of major wear. Beds are not comfortable at all.

Room Options

1/9

Standard King Balcony

270 sqft • 1 King or 2 Single

Air conditioningAlarm clockCarpetingCloset

Room Details and Photos

Standard King Room with King Bed

sqft • 1 King

Room Details and Photos

Family Balcony

sqft

Room Details and Photos

1/4

Standard King Room with King Bed

270 sqft • 1 Single and 1 Sofabed

Accessible bath/showerAccessible by liftAccessible toiletAdapter

Room Details and Photos

Location

Mercure Melbourne Caroline Springs

10-20 Lake Street, Caroline Springs,