Hotel Iris

Nothing!

Staff, communication, possibikities. The service we received for the price was disgraceful! We even forcibly supplied towels and bed linen. There wasn't even soap!

Nice renovated spacious room. Friendly reception?

The Host did work to resolve issues.TV did not work and I was moved to another room.Breakfast was brought to room and was substantial.Location is excellent, and close to train station

TV did not work in first room, and beds not comfortable. I have a bad back so I am alerted by it.Price was a bit high for the experience.

Dirty, rude and scary location

Place was dirty, staff was rude and they switched out our rooms with no reduction in fee. The place felt like a motel that rented out rooms by the hour

Stay away!

Absolutely disgusting. Room dirty and reeked of smoke, found someone's crusty underwear in the closet. Tried to turn on the a/c, but it made the room stink even worse. Staff both rude and inept. Breakfast a joke.I want my money back.

It was a great location right by the train station, which is good.

It was very hard to get to your room, the surrounding area is a little scary.

Stayed for two nights. The staff were friendly and the hotel is well located, closed to the train station and amenities. The staff could speak in English and French. Very good value for money.

Good location nice room

Breakfast

That it was close to the stationFresh towels provided every day, housekeeping staff very friendly Water pressure of shower and good hot waterGood air conditioning

Upon arriving, lift does not go to second floor which is reception. I suggest if you stay here get the lift to third floor and walk down one level with luggage.Man at reception very angry. Asked us to cancel our booking and pay him direct for better price, I had already paid through booking.comBalcony was filthy and building materials stored on it.Smell coming from bathroom is putrid.Very poor wifiNo safe, no slippers, no shower cap, no toiletries (broken and empty) as advertised on booking.comI have read previous negative reviews and the managers response is always nasty, waiting to see what he writes about us. Respectable, educated, well travelled middle aged couple from Australia.

The location being within spitting distance of Naples' Central Station makes it an excellent base. The filthy and run-down surroundings smack bang in the middle of the post-apocalyptic dystopia that is central Naples, gives it a very authentic feel as opposed to a dolled up tourist trap.

Cosy and nice place to stay near Napoli CleAnd host are grear guiCracie

Some noisy guests keep us wake too long in the night. But that is life….

Many layers of safety. Room was clean and staff was very accommodating in daily needs.

Dark room.

Croissant and coffee served to bedroom.First I knew was a knock at the door

Nada

This is place it’s not a hotel ..It’s like rooms , not well maintained And n very creepy place

The room was nice, and the manager was very accommodating. We needed breakfast very early, so he arranged it for us and brought it right on time so we could get out early to catch our train. The hotel was very close to the train station, which was great!

There was no toilet seat. The neighborhood was a bit sketchy.

Normal close to station well priced

No swimming pool

Great location super close to the station. Easy access, car park nearby, fun market outside the door but still quiet at night. Felt like I got exactly what I paid for with good staff and comfortable room.

Some of the surrounding area didn't seem great, but i felt the place matched what I paid for it.No toilet seat.

Absolute rubbish

Air conditioning not working, WIFi kept on cutting off, no safe box despite stating in the room that they have one, terrible area and there was no toilet seat.

Conveniently located near Naples Central Train station

Nothing, it's a budget hotel value for money

relatively newly renovated, clean

unfriendly staff