4 Star Hotel

Palazzo Turchini

Via Medina 21/22, Naples, Italy View Map

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Palazzo Turchini

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About

Start your Neapolitan days on the panoramic Café Turchini, overlooking the central and typical Via Medina. While sipping the original espresso, figure out the best way to enjoy the city. Palazzo Turchini is set in the lively heart of the city, close to the most famous theaters, universities, companies and banks. The harbor, the Metro and the cable car train are all within easy reach of the hotel. When back at the Turchini, relax in the bar or on the roof terrace. Let the helpful concierge help you, making dinner reservations and offering advice on the next sightseeing hot-spots to include in your visits. Caffè Turchini also offers snacks and afternoon tea with pastries. In the evening, it provides tasty cocktails and an extensive wine list.

251 Reviews

8.1Very Good
Cleanliness
8.6
Staff
9.3
Location
9.4

What Guests Say

  • “Nice small hotel in the center of the city, just on the main street, but the rooms inside are quiet. Comfortable bed, nice staff, great…”
  • “I left the property Immediately bed smell no windows”
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Top Amenities

  • Free Internet Access
  • Accessible Rooms / Facilities
  • Airport Shuttle
  • Non-Smoking Rooms
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Room Options

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Exclusively for Priceline members Details

Classic Double Room1/4

Classic Double Room

162 sqft • 2 Single, 1 Queen

  • Air conditioning
  • Bath or Shower
  • Bidet
  • Body soap
Executive Double Room1/4

Executive Double Room

194 sqft • 2 Single, 1 Queen

  • Air conditioning
  • Bath or Shower
  • Bidet
  • Body soap
Junior Suite1/4

Junior Suite

216 sqft • 1 Queen

  • Air conditioning
  • Bath or Shower
  • Bidet
  • Body soap

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.1
    Very Good

    Based on 251 reviews

    Location

    9.4

    Cleanliness

    8.6

    Staff

    9.3

    Overall Quality

    8.4

    Pros +

    • Nice small hotel in the center of the city, just on the main street, but the rooms inside are quiet. Comfortable bed, nice staff, great breakfast on the rooftop. Everything you expect from a hotel. Would go again.
    • I left the property Immediately bed smell no windows
    • 1. The location of this hotel could not be better - between the port/Marina and the old tow centro storico all within a 10 minute walk. 2. Breakfast was ok..no scrambled eggs as part of the buffetHowever, the location and staff is it´s best advantage.

    Cons -

    • 1. For a 4 star hotel, I would not expect to see plastic glasses in the toilet2. The shower could have been bigger
    • Hotel is outdated . And when it was given 4 star hotel in booking you will assume it gonna be 4 star. But there is a big disappointment with expectation and reality . Our room was like a cage no view at all. Room size is fine but Ac didn’t work , bathroom is outdated , towels on the used to abused side . Breakfast was ok nothing special .
    • no douve just sheet to cover with , some room has ant in bed , AC not working properly
    Business Traveler (81)Solo Traveler (89)Traveling as Couple (800)Family with Young Children (167)Family with Teens (1)Senior Traveler (5)Group Traveler (155)Total (1,217)
    10JiriPosted on: 12-2-2025

    Nice small hotel in the center of the city, just on the main street, but the rooms inside are quiet. Comfortable bed, nice staff, great breakfast on the rooftop. Everything you expect from a hotel. Would go again.

    1MariaPosted on: 10-27-2025

    I left the property Immediately bed smell no windows

    7GailPosted on: 9-18-2025

    1. The location of this hotel could not be better - between the port/Marina and the old tow centro storico all within a 10 minute walk. 2. Breakfast was ok..no scrambled eggs as part of the buffetHowever, the location and staff is it´s best advantage.

    1. For a 4 star hotel, I would not expect to see plastic glasses in the toilet2. The shower could have been bigger

    3AliyaPosted on: 8-12-2025

    Probably location was only good thing about hotel.

    Hotel is outdated . And when it was given 4 star hotel in booking you will assume it gonna be 4 star. But there is a big disappointment with expectation and reality . Our room was like a cage no view at all. Room size is fine but Ac didn’t work , bathroom is outdated , towels on the used to abused side . Breakfast was ok nothing special .

    7AhmadPosted on: 7-31-2025

    price

    no douve just sheet to cover with , some room has ant in bed , AC not working properly

    8RaneemPosted on: 7-15-2025

    Our stay at this hotel was overall sufficient for the price we paid. The room met our basic needs—clean and comfortable enough for a short stay.The staff were helpful and polite, which we really appreciated.Still, it’s a reasonable option if you’re looking for something budget-friendly.

    However, the breakfast could use some improvement, as the variety was quite limited.

    7JuliePosted on: 6-24-2025

    The best thing was Mario, the concierge, who was incredibly helpful in mapping out where we could go around the city to see the things that interested us! He helped us to use our short time in the city well! He is exactly what one looks for in a host. Also, this was one of the hotels that had nice fluffy pillows! So many of the pillows in Italy were flat hard memory foam, which hurts my head, lol. Comfortable beds. Great central location! Really nice balcony to have breakfast with nice offerings.

    Our room was supposed to be a suite, but it was oddly sectioned so that that little suite area was not that appealing to use and the bedroom area was small. I don't recall any door to divide the spaces either. I'd rather it was one bigger room. And there was rather loud construction while we were there, so it would not have been nice to stay in the room. But we were there only to sleep and it was quiet at night, so wasn't a problem for us. If I planned to be at the hotel in the day, I would ask about construction.

    10StellaPosted on: 4-29-2025

    Great location and lovely clean quiet rooms, very good breakfast and lovely staff

    8SaijaPosted on: 4-22-2025

    Location was great and staff were very friendly and helpful.

    The room was tiny.

    6RobPosted on: 4-19-2025

    The main Receptionists, and there's a few, are all very helpful and their English is very good. Breakfast provides a reasonably good spread and the usual choice of cold meat, cheese, fruit, cereal and pastries. Rooms are very clean and the towels provided are good. The Location is very handy for the Supermarket across the road and approximately 15 m up the street on the right. You get a mini bar to keep things cool and a Kettle, although provisions are not great, See Negative section for further details. Bedroom and Bathroom lighting is very good and the shower works fine and you even get a heated towel rail. A small key operated safe is available in the back of the wardrobe. Note paper and a pen are provided and the lift works very well.

    Lots of things! You only get a couple of tea bags and they may not all be the same type. No milk is provided and for saying you're in Italy, you don't get any Coffee? Two mugs are provided, but not matching in size. The large double bed you think you're going to get is just two singles and they're not even fixed together, so you could roll over and drop between the two. Quite comfy though. The pop up plug in the bathroom sink didn't work so you need to keep the tap running if you want to splash some water on your face. The bar downstairs looks good, but it's not functional. You can't access the tables on the balcony after Breakfast has finished so don't plan to sit outside in the sun with a glass of something nice. Wardrobe unit is at best cheap quality but you do get hangers. The A/C is good, but you can't turn it off. The TV is a bit small for a '4 star' Hotel and you don't have any English speaking channels. To complete the not liked bits, the decor is terrible and suited more to a military barracks,

    9ZoranPosted on: 4-11-2025

    Very nice city Hotel. Good value for money.Great location. Simple but very tasty breakfast. Very professional and friendly staff. ?

    10markPosted on: 3-28-2025

    Liked the breakfast and overall accommodations. Disliked the warm rooms

    9MarshaPosted on: 3-27-2025

    Very comfortable hotel. Great location . Lovely breakfast

    Some of the decor is a little outdated but immaculately clean

    9SandraPosted on: 3-9-2025

    Location ok for port, hop on hop off bus terminal and metro stations.Staff were extremely helpful with all aspects of this holiday. Special mention to Sharma on the front desk for trying to help us out locating a specific shop where we could buy some pottery we wanted and going the extra mile all of the time. Also Evalina for the breakfast provided which was continental buffet style. Evalina opened the restaurant 30 minutes early on a day we had booked a trip. Evalina was sensitive to our needs.There were several restaurants close by with recommendations from the staff where to eat.Rooms were cleaned every day without bothering us, possibly slightly overzealous changing all of the towels everyday.

    Not too much of a criticism as it could be a negative or positive but the main shopping was a little way away.The road outside was really busy but you couldn’t tell that till you went outside, it was really peaceful inside the hotel.

    10JohnPosted on: 3-8-2025

    Loved the location - short taxi ride from main station and a tube station next door - 2 stops to central. Friendly staff, especially the lady serving breakfast. Typical Italian breakfast - delicious! Some great restaurants close by - the one across the road was excellent - great atmosphere with all the staff yelling when the Naples team scored in their serie A game - loved it.

    Leaving

    10AmandaPosted on: 3-1-2025

    The location was amazing, perfect for exploring.

    The bed was two smaller beds pushed together. If you want to sleep close sometimes they come apart a little and you end up sleeping in the crease.

    10FrancesPosted on: 2-25-2025

    What a great hotel. Everything was good and the reception gave very helpful advice and information. Staff were friendly and welcoming. Very convenient for walking to the passenger terminal.

    10DalePosted on: 2-20-2025

    Lovely place to stay, a great room and an excellent breakfast. Staff were very helpful and friendly. Highly recommend ?

    7AlisonPosted on: 1-27-2025

    Basic but decent breakfast. Service in breakfast bar excellent. Ease to check-in. Staff very welcoming. Location is brilliant.

    Very good value for money.

    9LuPosted on: 12-16-2024

    Location is great next to the Port. The breakfast is tasty. The concierge was super helpful when we were scrambling to plan a day last minute due to a train strike.

    We wish the breakfast starts earlier than 7:30 am as we have tours booked early in the morning. The hotel takes your room key every time you leave which was a little inconvenient.

    Amenities & Policies

    Amenities

    Media & Technology

    • Free Internet Access

    Transportation

    • Airport Shuttle
    • Accessible parking

    Health & Safety

    • Health Services
    • Daily disinfection
    • Professional cleaning services

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Location

    Palazzo Turchini

    Via Medina 21/22, Naples

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