Grand Hotel Vesuvio

NO FACIAL TISSUES IN THE ROOM The shower did not have anywhere to put shampoos etc while in the shower

Nice location. Excellent breakfast. Beautiful view from the room.

Most of facilities were closed without any prior notice during booking : pool, sauna, rooftop all closed for maintenance despite good weather. The bed supposed to be king side double bed was actually made of two twin beds which was not convenient to us.There was no coffee machine in the room and small bottle of water never replaced which is unusual for this category of hotel. Room was ready very late during check in. Reception was supposed to call us when room is ready but never did. When we asked for late check out, no substantial commercial effort was provided to compensated .

Candy, cookies and gift were a nice surprise.

The sheets were terrible. Light stayed on in closet all night. Room was too small to fit luggage. The room needed to be updated. Shower leaked, floor was soaked.

nice ocean view and building that was in renovation. Tons of people passing by

small rooms, small service, poor very costly food on roofterrace. Loud noise from harbour during the night.

Exceptional - opulent. First Class service throughout the hotel. elegant rooms. Beautiful location. Room with seaview. Breakfast was top shelf. Staff - very attentive.

not one negative comment

nice ocean view and building that was in renovation. Tons of people passing by

small rooms, small service, poor very costly food on roofterrace. Loud noise from harbour during the night.

Great view from the rooftop, friendly and welcoming staff, great breakfast.

The location and the view.

Restroom at first floor could have been cleaner and more control on people entering the hotel would be nice

People are fantastic.weather was great.

1.Naples has noclear signage at the airport,where is the Alibus stop.On the plane we were sprayed with insecticide with warning on the bottle that it will harm the nature.I didn't like it at all.There was no clear warning of it going to happen when I bought the ticket.I did not consent to it..2.The way to the city centre goes through poor , brasilian type favelas.Devastating views.3 Grand Hotel Vesuvio saw better times,still very posh and elegant , with 95%of the rooms overlooking the seaside.Scenic.I got a side room with no view at all,on the side.4.Breakfast in the morning was better than €160 surprise from chef at their 9th floor Michelin restaurant.This is not right.5.Bathroom body lotion and soap scent and texture were very simple, basic, below the declared hotel level.6.The mattress was too soft and I had back aches after the first night.7.Naples itself is amazingly beautiful in the centre,terribly overcrowded with claustrophobically narrow streets,hectic cars parking and driving.

Beautiful facility with very nice views of the water.

Really the only thing we did not care for was the attitude of the staff at front desk and breakfast facility. They did not really behave with a friendly attitude as we had seen throughout our Italy tour.

The service,the room,the lobby,restaurants and bar were just magnificent! We had a beautiful view of the sea from our spacious and well appointed room and anything that we needed in addition( which was not much) quickly arrived at our door. Our experience at this truly elegant hotel was simply extraordinary.

It is pricey but worth every . I am hard pressed to give any negative thoughts concerning our experience here.

Candy, cookies and gift were a nice surprise.

The sheets were terrible. Light stayed on in closet all night. Room was too small to fit luggage. The room needed to be updated. Shower leaked, floor was soaked.

The service,the room,the lobby,restaurants and bar were just magnificent! We had a beautiful view of the sea from our spacious and well appointed room and anything that we needed in addition( which was not much) quickly arrived at our door. Our experience at this truly elegant hotel was simply extraordinary.

It is pricey but worth every . I am hard pressed to give any negative thoughts concerning our experience here.

Breakfast was good and the view lovely.Front desk staff was the best I have ever experienced. ????So accommodating, friendly, and always with a smile.

Walkability to restaurants and decent shopping.

Absolutely horrendous

The worst hotel I have ever been to, this hotel is not a 5 star do not be fooled. It’s dirty - showers do not work air con not working hair in some parts of the room it’s really made me fall in since I’ve come back to the Uk. I will make a serious complain do not visit this hotel it’s a 1-2 star hotel

Location

Rooms were lacking in terns of 5 star as advertised. Bad odour from bathroom which was mentioned but ignored. Them moved to another room for other half of stay.

The staff were very friendly and accommodating. The breakfast is very good indeed, great food and fantastic views. Overall much better than expected. A great place to stay

The staff were very friendly and accommodating. The breakfast is very good indeed, great food and fantastic views. Overall much better than expected. A great place to stay

Exceptional - opulent. First Class service throughout the hotel. elegant rooms. Beautiful location. Room with seaview. Breakfast was top shelf. Staff - very attentive.

not one negative comment

Everything a balcony facing the castle and looking across to Sorrento Positano Amalfu abd Capri also great views of Mt Versuvio. Beaytuful room and breakfast.

Everything was wonderful