Hotel Santa Brigida

Room was clean and comfortable. breakfast was good. getting luggage up to the 3rd floor was rough.

explanation of getting into building and up to elevator and to room. We were traveling with a lot of luggage due to a cruise and found it very difficult to get luggage up to elevator and up to room. otherwise everything was good.

A comfortable and quiet stay in a central location

Location

Bathroom had no heater. Very cold and very tiny Booked a double room and and we were told we booked for 1 person… why would we book a double room ?? That means the booking portal may have been misleading Water in bathroom wasn’t warm enough. No room for a bedside table hence 2 uncomfortable shelves were in place Very cold white lighting in room

Good location and cleanFriendly staffBig roomAir con, fridge kettle and safe in roomComfortable bed

Hard to access - hit and miss when ringing the buzzer - 3rd floor of a private building - no signs to find it on arrival.Tiny bathroom - door didn’t close or fit the frame.Very bare, austere room.Poor breakfast.

The location is great, the entrance way and lift aren't fantasic but are very "Naples", staff were very helpful and professional, my room was nice, although if I had been sharing with someone the glass shower cabinet might have been interesting. The breakfast was good, although it was identical every day and a little variation would have been nice.

The only down sides for me was the total lack of natural light in the breakfast area, I appreciate that it's an internal room, but still; the tea tray only had one type of fruit tea with no coffee or anything which would have been good, and the noise, both inside and outside the hotel. I might have appreciated a do not disturb sign to hang on the door just to highlight that I was trying to sleep at night.

Nothing to talk about what I like.

No Airconditions, just a fan that blow air, didn’t sleep all night due to being hot inside the room.Fake advertising about Airconditions.

Nothing, we could not stay to experience its charms, assuming it has some.

I reserved two rooms for three people, two of us seniors. We arrived to check in and we could not get to the front desk or to the room. It's up many stairs, on the third floor by Euro reckoning, to the fourth floor of n old building with high ceilings. There was an elevator but none of us trusted that tiny coffin, and the stairs were too much. In addition the parking situation looked decidedly dicey. The whole proposition was way too risky for the ambitious night that we had planned. The desk was totally unhelpful. The reviews do state that they're on the third floor, but it's reasonable to expect a quality elevator suitable for moving luggage and old people, and that was not the case.

The hotel is small and quiet, with minimalist design. The location was very central, even though extremely hectic over the weekend. If I knew I would choose a different area. Breakfast was very minimal (for Italy).

The biggest problem is that the hotel is on the third floor of a building. To get in, you have to buzz, and someone lets you into a weird courtyard, where you take an elevator. Sometimes it does not happen immediately. There is no lobby, nowhere to wait or meet someone.

Excellent location with convenient close parking at reasonable daily fee. Loved the little balcony and view of busy street and the sounds of the city.

The room doesn’t didnt make sense to me. I get the whole design hotel thing but to have zero privacy is just ridiculous. Not even a toilet door is a bit much. The “arty” lamp made of a canvas and a lightbulb produced so much heat that it started smoking and we had to quickly turn it off. Staff didn’t seem to care too much about the guests.

The staff was very very friendly and really helpful.

The rooms could be more clean. The furniture is quite used off...

It location was excellent, the lift worked well which you need if you do not want to climb three floors using large marble steps! The room was excellent, loved my balcony & the level of my genie was very good. The staff spoke some English was a bonus as I do not speak Italian! Excellent overall.

The flights of stairs were hard work after walking all day but the lift was easily accessible and worked fine

Location

Shower and room size in general, TV (very small), pillows (uncomfortable), breakfast (basic).

The location and one male receptionist

Breakfast was not goodOur room door could not be locked from the inside and when we told it in the afternoon it should be fixed in the night and it wasnt so we rufused to sleep in that room and finally we could change rooms.

Location and staff

 The hotel is under average the room, the bathroom has no door just has a curtain to separated from the bedroom

Great location, nice to have balcony looking over busy street. Very friendly staff.

Interior was a little tired

It was in a good location close to the main strip and square

Lift was a bit tight but grand and worked. When we first arrived it wasn’t very easy to identify how to enter. Should be a little instruction or something for people, someone let us in. The acoustics where not great so sound carried very easily. Could hear our neighbour up listening to music and could smell cigarette smoke through the vent. But that was only heard / smelt from 6am

Location was great, staff very friendly and great help

there is no toilet door but just a curtain. This is quite too much even if you travel with family.The floor around the bathtub is messy. Pillow are old and uncomfortable.Breakfast was fair but the breakfast location is sad, without window or music.The hotel look under renovation in some part and was not mentioned

Location Friendly and helpful staff especially lugi Clean and spacious in deluxe suite

No door for bathroom just curtain Shower hard to work Limited choice at breakfast

location. beach. parking space nearby. breskfest.

traffic in the town. ?

Every member of staff was truly excellent, very friendly and helpful, good old fashioned customer service from this team of young people. The location could not have been better, a minute away from Via Toledo and a couple of minutes away from Piazza Plebliscito, The Opera House Teatro San Carlo, The Royal Palace of Naples, Caffe' Gambrinus, the Castle of Maschio Angiolino and the Via Nazario Sauro for the splendid views of Vesuvius and Capri. Every room is quirky and each has its' own individual style. Breakfast was very good with a good selection of pastries, plus the normal cold meats and cheeses.