Santa Chiara Boutique Hotel

Beautiful hotel in the historic center of Napoli. The place is enchanting in an old palazzo. The room is great, spacious and beatuifully decorated. The people at the reception where very kind and helpful. Would definitively return!

The suite we stayed in was absolutely beautiful. The beds were comfortable,and it was located in the middle of the old city. The staff were friendly and really made you feel at home.

A gem of a boutique hotel. Small and intimate, with a huge family room my kids adored with a special loft with two twin beds. Fun to look out our Juliette balcony to the busy pedestrian street below. Breakfast was wonderful. The staff was also very helpful and kind.

This was the best hotel experience we’ve ever had . Staff was superb. Our room was huge and excellently equipped. Location is wonderful.

Detailed instructions on how to find the hotel on its very busy street are needed. There’s a small wall plaque on the street, but easy to miss if you’re not looking for it.

Centrally located, spacious room, and friendly staff. They also had a rooftop that was accessible with beautiful views of the city.

This is a very minor complaint but the shower was a bit tiny and for some reason there was wet paint on the shower floor that I ended up stepping on.

Very unique boutique hotel with a lot of charm! All the staff were excellent and very helpful; breakfast was delicious. I definitely recommend and would stay here again when in Napoli.

We had a great stay at Santa Chiara Boutique Hotel in Naples. The location is perfect, right in the heart of the historic center, making it easy to walk to restaurants, shops, and many of the city’s main sights. Despite being in a lively area, the hotel itself felt peaceful and quiet.The rooms were clean, modern, and comfortable, with thoughtful touches that made the stay feel special. The staff was exceptionally kind and welcoming, helping us with directions, restaurant recommendations, and arranging taxis for us when needed.Breakfast was delicious, with fresh pastries, fruit, and good coffee to start the day. We also loved the charming courtyard, which was a relaxing spot to take a break from exploring the city.

Great location. Room was very spacious and large enough for our family of four.

Nothing. The upstairs room was a little warm, but it was unusually hot in Naples.

Really nothing, expect for the staff.

This is NOT a 4 star property. Don’t be fooled by the pictures, the appearance is super rundown and so is the approach to the hotel. The furniture is from the 70’s.

A wonderful hotel with excellent service, very polite and friendly staff, and charming rooms. It’s located right in the city center, housed in a historic building that once (reportedly in the 17th century) served as the Embassy of Calabria. Inside, everything is perfectly done (modern plumbing, AC, etc.) while preserving original historic features like floors, ceilings, and doors. Very authentic! There’s also a lovely rooftop terrace with beautiful views.

Just a heads-up: the hotel is located in a pedestrian area, so expect a 50-100m walk from taxis with your bags

Centrally located, well maintained, and very attentive staff.

-central location in the heart of Naples (note: the hotel is on a pedestrian street, so you have to walk to a taxi stand. Pre-agreed on price or the taxi will try to rip you off - should be under 15 euros from the train station). -excellent breakfast -friendly and helpful staff-stunning rooftop terrace with a great view.

The hotel has a small lift that fits two people - the stairs are steep stone stairs. We stayed in the two family room - the website wasn’t entirely clear about what this means, so here is an explanation: -you walk into room one, which is a living room which has stairs to a loft bedroom above with its own bathroom. The loft bedroom is somewhat open to the living room. -there’s a door into room two which on the lower level is the master bedroom with ensuite bathroom. It has stairs to another loft bedroom above with its own bathroom. The loft bedroom is somewhat open to the master bedroom. In total, a living room, 3 bedrooms, 3 bathrooms. The loft bedrooms are somewhat open to the rooms below (fine for families, maybe not ideal in other circumstances).

Right at the heart of Napoli’s most famous street. It’s not for the faint of heart. Navigating through the streets with luggages can be challenging, so please ask for the hotel to arrange porter services. The hotel itself is a hidden spot that’s very private and away from the noisy crowds. Beautiful building behind the street facade.

Toilet flush refilling was slow.

It was a bit hard to find but otherwise the a terrific hotel. The location was walkable to many locations but challenging to get a taxi in front of the hotel.

Naples is such an energetic, full-on and fabulous city we knew we needed a real haven in the centre where we would relax and recover from walking for miles in the crowds. Santa Chiara BH is so well-named - there’s something heavenly about the way it floats two floors above the riotous Spaccanapoli, offering all possible comfort and calm as soon as you arrive. Light, bright Double rooms on the 4th floor have really comfortable super king beds, crisp white linen and all mod cons. For a really spacious old-school experience we moved for one night into a ‘suite’ on the 2nd floor where enormous painted doors and a beautiful vaulted ceiling gave us the full palazzo feel as well as an even larger bed and foam memory pillows The staff could not be more competent or kind, constantly offering ideas and helping us make bookings in Pompeii, Herculaneum and local restaurants. Cannot recommend too highly.

It’s just geography- it’s situated inside the limited traffic zone so your cab may drop you off in the nearby square to walk about 100 yards up the Spaccanapoli.

It’s at a convenient location. The staff are friendly and helpful. The room is clean.

The breakfast doesn’t have as much choices as I expected from paying Euro 18.

Brilliant location for visiting sights of Naples old town. Staff at the hotel were excellent, they offered lots of information about the area and also restaurant recommendations. Staff were always available and attentive. The roof terrace was an unexpected delight.

A little more cupboard space in the bedroom would have been useful, but this was minor.

Very stylish hotel in a historic palazzo, a haven in the midst of the bustling old town. Room 205 extremely spacious and comfortable, with great attention to decor and furnishings. Exceptionally welcoming management and team. A good buffet breakfast served.

More an observation: although clear instructions given, it's a bit daunting arriving in the dark. Large gates covered in graffiti and small signage But once you've crossed the courtyard and ascended to the second floor in an ancient lift, you step into a different world.

Fantastic location, great people and service, helpful manager/ concierge, loved the breakfast, very clean.

Railings on stairs need repair.

Everything was just wonderful. Room size, tideness and cleaning; staff; breakfast (just wonderful); location and access to transportation. We couldn't be more satisfied.

I can't mention anyting of note that we didn't like.