Royal Boutique Napoli

Great location! . Fantastic view from the roof especially at night. Nice staff. Nice to have snacks in room available. Was easy to get to several nice restaurants, shops, bars etc. Very safe!

Challenging to access the rooms via small elevator to get to 4th floor hard to get up there for older people. It took a gate code, coins for elevator and two hard keys to get into the room.

The bathroom was large, bright and had the best shower I've had in Italy!The staff is extraordinary! Courteous, friendly, always ready to help!

Good location, friendly staff, free breakfast

This property is old but clean.

This is not a good property for mobility impaired individuals. It is difficult to get a taxi or Uber to this hotel. The staff is somewhat rude.

Everything you needed as provided- down to an emergency sewing kit.

The size of the shower in my room (6) is tiny. I am 5’6” and weigh 140 lbs and there is no way to turn around in the shower. Anyone larger than me would be hard pressed to fit.

We started in Calabrese with drivers pretending to be “professionals” and who proceeded to try to dump us off a half a mile from the hotel at 9PM because of the restriction for out of town cabs. Cristina walked to our location and apologized for the drivers she didn’t even know and proceeded to get us a taxi for the rest of the way since we had several large bags. The taxi driver on the street wasn’t any better (wasn’t her fault - don’t expect much in southern Italy), but got us to our rooms with information despite 1.5 hours after her planned departure. She also set up their private shuttle to airport next morning, which was pricey (50€) but the driver was super professional. To the management - Cristina made something out of a bad situation which wasn’t even her issue - she should be commended!

Staff. Very friendly receptionist - Cristina. She answered on all my questions. Location. Everything is nearby. 20 meters to the main pedestrian street - via Toledo, but quiet. Very close to the metro station, supermarkets, food choices (from street food to restaurants). Nightlife is in full swing nearby.The room. It was a really big room. It was bigger than all the rooms I stayed in during this three-week tour.Breakfast is provided. It includes a traditional sweet breakfast. You can supplement it with your own products, which can be stored in the mini-fridge provided.

The receptionists and cleaning staff were fantastic, going well above and beyond what they were required to do to meet our requests. Every time they delivered beyond our expectations, being polite and helpful throughout. The location was good, near main attractions, metro, the port and the bustling Via Toledo street.

The hotel is tricky to find and gaining access through various locked gates and doors was initially difficult but OK once you get used to it.

Staff was very communicative and helpful. The room was clean and comfortable. Loved the snacks and having breakfast delivered to my room. The location is excellent with a subway station nearby that directly connects to Napoli Centrale.

Excellent central location in Naples, really friendly and helpful staff, and a lovely rooftop terrace with a view of Mount Vesuvius

This property is located in the heart of Naples with easy access to everything. It is newly updated and very clean, with a beautiful rooftop terrace overlooking Vesuvius. Staff were very friendly and overall a great stay.

The location was close to the ferry and shops and restaurants. The room was large and very comfortable and clean with slippers, toiletries, tea, coffee and snacks. The best part was the upstairs terrace with views of the bay and the castle. A peaceful escape from the busy Naples streets. The apartment was on the 4th floor but there is a lift which costs 20 cents to use but the hotel gives guests a bag of coins. Breakfast was continental and was fine.

The taxi could not take us to the hotel entry as toad is too narrow so had to walk about 400 metres. Also signage was hard to see.

Beautiful city centre accommodation with a stunning roof terrace. Amazing hostess, so helpful, excellent communication.

Location is great and v central. Staff were excellent and could not be more helpful

Glad I didn’t have to find this property on our own. The keys are a bit much, along with ridiculous lift arrangement.

Very clean and quiet even thought the location is very central. Excellent staff and many thoughtful extras such as cookies. Excellent bathroom with lovely products.

The mattress in room #5 had a very deep dent on one side of the bed which made it difficult to sleep.Since this problem was discovered very late since I attended the opera I didn’t mention the issue to the staff.Otherwise a very pleasant experience

Great communication and fantastic hospitality due to the staff members Mary and Maria. The location is brilliant, you’re right where you want to be. The room is small but it offers everything you need. Breakfast can be consumed on the rooftop, which is stunning. Thanks a lot!

I guess the cleaning staff didn’t necessarily need to wait in front of my door for me to leave my room (on time). But nonetheless, 10/10.

We loved many things about the accommodation - the location, cleanliness, helpfulness of staff, breakfast, very comfy beds, high end finish of the room & facilities - had a quiet peaceful sleep, and chilled in the sunshine on the roof terrace with amazing views! - Highly recommended!!Don't worry about the hard to find dark entrance & small lift, once you are welcomed into the hotel, and get to your room, you soon realize The Royal Boutique is a hidden gem - We had a fabulous weekend.

There is no view from the room, but we expect that in a loft city room

Breakfast were croissants and bread which was fine. Coffee and other snacks available along with yoghurt and milk. Maria was excellent at communications prior to check in and during check in. Convenient for the centre of Naples.

Really, fantastic location, friendly and helpful staff.Breakfast was reliably delivered and enjoyable .It's a hidden gem, and an adventure to find.Fortunately, Maria gave great instructions

Could just have done with more milk for coffee in my room, but nothing that would prevent me booking again, if in Naples.

Maria was super helpful. Great location, central but not hectic.