MAMALU - Studios and Suites

Great location. Rooms were beautiful. very clear and helpful instructions pre arrival.

No complaints at all!

Super staff, insanely clean, wonderful room. Great value.

Good location, just steps from Universita station. Close to centre but not too hectic in the middle. The studio 7 is spacious with pantry to handle some light food. Good balcony to the street. Bathroom is good. All in all , comfortable stay

We checked in 9pm+ which is off reception time. Was told that elevator down 1day before arrival. And we ended up struggling with lifting 3pcs of 18kg luggage from level 0 to level 2 of the building. Yes, we’re told but that’s that. No other preparation was suggested at all. For first timers in Napoli, I recommend some other places you can get assistance from a concierge or just professional reception.

We liked the staff and the cleanliness.

The doorman at the building entrance.

The place is very clean, quiet, very modern, the staff was friendly and helpful.

We loved everything.

Cleaning efficient, great location, impeccable service from Lucia who worked the front

The only thing I didn’t like was that I was not able to stay longer

Welcoming, elegant and clean, exactly what we needed for a 2 days stay in Naples. Ideal for those who come to explore the city.

It’s not a hotel, so there isn’t someone 24/7 at the reception, in case you need something, but it’s very easy to communicate with WhatsApp

Everything: beautiful modern airy rooms in an old building in a great location with attentive and helpful staff.

Nothing!

Clean and modern. Traveled with a friend and we had blinds in the bathroom as it’s clear glass into the room! The restaurant on their website is 5 minute walk use google maps as it’s tricky to find. Great food!

Room design good

The room in flat in big buildings The building very old elevator not work all the time

The desk manager was extremely helpful. She not only helped me book a tour, but also helped me with a laundry issue. She was truly outstanding and appreciated by this weary traveler.

The elevator was a major hassle dealing with coins to operate it. I had trouble entering the hotel space until I was shown that I could passkey to open the door instead of the 6 digit code. I could have saved a lot of headache if this had been throughly explained and demonstrated on check in.

Very modern and clean. The staff were lovely - a special thanks to Lucia for helping us out with transport

Luccia was an excellent host. She communicated very well with me before arrival and gave us great tips for our stay in Naples. The location is about a 10-15 min walk to most sites in the Centro Storica. The rooms are new, modern and very comfortable.

Great location. Very friendly and helpful staff. Comfortable and clean room

Fancy-looking and spacious room

We got stuck outside of the room for our second night as the room key was only activated for 1 night instead of 2. It was not easy to get some support as there was no one in the building to help. Worst thing... they did not even apologize... Location is close to the sea but the Napoli sea/beach experience was a bit disappointing so better go for a more central location (e.g. Toledo street)

Stunning room. Spotless. Carla, at reception was extremely helpful. Couldn’t fault anything. Easy to find thanks again to Carla. Very convenient for the metro.

Wonderful room, free Prosecco and lots of hot water. Central position next to a metro station.

Quaint lift to floor two but we’ve had many of these when staying in apartments.

Modern, clean and cozy rooms. Very kind and helpful staff (especially Carla - she helped us a lot).

The entrance was a little creepy. We were supposed to use an elevator that seemed old and dangerous.

It’s a hidden gem. Hard to find but got there at the end. Within walking distance to food and excursion

Lack of clear signs so we had to WhatsApp to find it

Great location and facilities. Staff were professional and helpful

the lift is small and needs to be paid for at certain times of the day which the host provides for but still a pain