Decumani Hotel De Charme

Staff were nice.

Broken sink. No other room to move us. Old hotel in a desolate scary area.

Inside is pretty.

Hotel in small alleyway in dirty Naples. Graffiti all over walls surrounding and across from hotel. Graffiti painted on front wooden doors of hotel. Info says parking available but is several blocks away. Staff is not English friendly.

Excellent location as it was close to everything g we wanted to see

This hotel was very overpriced for its condition, I do not recommend staying here

Fabulos location and accommodation. Helpful desk staff

A few downsides …. There are no stairs between the second floor and the lobby so if the elevator gets stuck, there’s no way to get up or down. This did happen to us. A huge crowd of people was stranded in the lobby. Also a concern in case of fire. The third morning we were there the breakfast room staff was in an upheaval both at 7 AM when we came down and at 9 AM when our companions came down.

Carlos & breakfast went above & beyond for us . It was my daughter's bday & they WERE SPECTACULAR, !!!!!!!

Front desk person was beyond rude !! Air-conditioning. BArely worked

The hotel was really pretty and the staff was so nice. We were only there one night and had to leave early the next morning for a flight. The staff made us up an amazing bag with breakfast items since we were going to miss breakfast. it was so sweet and kind and we appreciated it so much.

The bathroom was really small. But, the room was really pretty and comfortable.

The hotel staff were generally OK, and the room was nice. A bit smaller than it appeared in the pictures. The highlight of our stay was definitely the dining room and its staff. The person who served us, especially when bringing our cappuccinos, had a wonderful personality, was friendly, and offered great recommendations.

The biggest drawback was the location. Getting to the hotel was challenging, especially with luggage, because of the street layout. However, when it was time to leave, the staff were very helpful and assisted us in getting a cab, which made departure much easier.

Breakfast was excellent. Location was good once we got there.

Their recommended parking is impossible to get to unless you have a small car that you don't mind scraping off walls. Pre check-in instructions could have prepared us better for that. And the front desk staff appeared more interested in each other than their guests.

The breakfast room was amazing - like eating in a mini-Sistine Chapel. The building was beautiful and in a perfect location to explore the Centro Storico.

Our only complaint was that the elevator broke down twice while we were there. The staff helped us with the alternate elevator, but it was inconvenient.

We loved the overall uniqueness of the property. The rooms were spacious. The breakfast room was beautiful and it had a certain elegance to it. It was right in the middle of the historic side of town.

We only had an issue with the toilet not working once, but someone came to fix it within a few hours.

Staff and Location very clean and nice

Hard to get to with a car

Great location in the historic center. The bed was comfortable and room was spacious.

There were not enough towels and the toiletries were dismal. Bring your own shampoo and conditioner.

Beautiful decor. The breakfast was great! Fresh food, fast service , friendly atmosphere.

The front desk staff need some training in hospitality. The room was noisy until midnight due to pedestrian activity on the street. The shower doors don’t have any stability.

Beautiful property. Staff was very accommodating! Especially the couple at the restaurant who helped us wash our baby bottles in preparation for our flight the next morning.

It was excellent nothing to complain about

Nice location on a quiet street near good cafes and cheap restaurants . Good air conditioning.

Room was really small but considering that well appointed

Central location. Women at the front desk

The youg gentlemen at the front was rude.

Friendly staff, wonderful breakfast in a beautiful ballroom each day, big room with AC and great location.

The room needed softer bed sheets and better pillows (very flat and hurt my neck).

Not much.

Breakfast room was small for the number of guests which is why a reserved breakfast time is necessary. The breakfast tables were close together; I couldn't communicate with my partner because guests nearby were very loud. It was not a good experience, particularly powdered scrambled eggs.The room was very small and faced out to an apartment and clothes drying line. Motorcycles raced up and down the street below us at all hours.The neighborhood is extremely unkempt with overflowing garbage bins and dirty streets.

staff was forthcoming, room was OK, breakfast was good, location was horrible...on a dirty narrow street in between the rundown shabby buildings...

location, and the taxi service...the hotel was OK, but the central Napoli is a mess!