Soul Art Hotel

The size of the room and the breakfast. The person who served the breakfast was very friendly

We arrived at 9.40pm, as we had previously indicated on Booking. There was no indication at all about how to get inside the building. Only a different hotel called Boutique was on the list. We reported these problem 3 times and the first 2 employees were rude and instead of apologizing insisted the information was there (it was not, we have a picture) Then there were no wardrobes, not even shelves, to place the clothes. It was also very expensive and the square in from of the hotel was very dirty, with a lot of garage. The wifi was very poor

Location is very good, several tourist attractions can be easily reached from the hotel. The staff in the breakfast room was very helpful.

The breakfast was rather "modest" for a four-stars hotel. A coffee machine would have been useful. The room was much smaller than it was advertised upon reservation, there was no wardrobe in it and there were no glasses. A few bottles of water would have been useful in the minibar. The price (around 850 euros for three nights) was too high with respect to the comfort.

A jewel in the middle of the jungle. Good size rooms, good amenities.

Hard to find the property. There was still work being donde in the property, considerable noise and people in the hallways.

Breakfast was “acceptable”. Breakfast staff is the biggest asset.

Fruit was not ripe and or fresh.

Very clean with helpful friendly staff

Was brand new so we’re still doing some work but it didn’t really get in our way or bother us!

Location is good. Everywhere is walkable distance. Clean hotel.

New and clean hotel

No duvet covers for the covers

Loved the art work on walls white walls large windows Balcony 24 desk

I didn’t like the entrance very unattractive and the reason you had to be buzzed in and out

The hotel's location is excellent. It is easy to get everywhere on foot or by public transport.Our room (junior suite) was large (true to the photos), with a large hot tub (which takes a long time to fill), on the mezzanine floor with a view of the square. The soundproofing to the outside is quite good, so we were not bothered by the noise from the street.The hotel is part of a business/residential building, which is not bad, but it surprised us. The front door of the building is locked, but the reception is open 24 hours a day, and we had no problems getting in even later in the evening.In general hotel is nice and clean, and the staff is friendly and professional.

Just a few small complaints.Although the hotel is generally clean and well-maintained, one day bathtub was not cleaned.The minibar is quite small and hidden behind a mirror (it took us some time to find it).It would be better for such a large room if the bed were king-size.Breakfast is decent and lasts until 10, but come earlier, as around 9:45 we could not get any more fried eggs.

Lovely, clean hotel in central Naples. It's in an excellent location and the room was very comfortable and spacious. The breakfast was nice, the staff friendly and they arranged a taxi from the airport as we arrived very late. Would stay again.

They should give clearer instructions regarding how to access the property the first time - it is in a big building with other businesses and you need to find the correct intercom to gain access. It's fine if you know what you are looking for!

An excellent hotel in a great location. Very clean with rigorous housekeeping and lovely art. Wonderful helpful staff especially Sylvia in the breakfast restaurant. She was a perfect host who was friendly, charming and and generally fabulous!

Perfect locationNear everything you want, shops, Restaurants, famous areaNormal breakfastVery clean room and bathroomBig roomWelcome traditional cookie and baba from Napoli

Old BuildingYou can hear everything from room nearby or from lobbyWithout soundproofOur room had windows but we could not see outside and our room had no view.

Perfect location to explore the city. Super clean and great staff.

All good.

I had to book a room late at night. When we arrived the door was locked and we couldn’t get inside the building. I never got a refund.

Modern room, lots of art in the lobby and dining area. The staff was excellent

hotel was in a great location taxi's across the road. The lady at breakfast was so helpful infact all staff were so nice.I would definitely be back.

nothing all was great and real value for money

Very good location. Walking distance to most of the "must see" Naples's attractions . Very helpful and responsive staff. Spacious, modern, very clean and quiet suite. Internet worked. 30 mins to the airport by taxi.

Great location in the city center, very well accessible by public transport and in walking distance from most of the city highlights. Comfortable rooms, well equipped. Staff was very friendly, breakfast very good.

The neighborhood was very busy until late night so it was not possible to open windows.

Splendid!!!Words are not enough to describe this hotel!!!! One of the best places I have ever stayed!! I would say 5 star in terms of luxury, hospitality, view, breakfast but most of all the attitude of the staff. Reception Jolanda, the other man I am sorry to forget his name (Silvias fiance) Silvia, Lazaro, cleaning lady Anna all made us feel like home, like they have known us for years. The rooms were huge, clean, the beds were so comfortable, the amenities beyond expectation. I was stunned!!! I did not want to leave the room and go for dinner!!!The lobby and the corridors are a gallery of art!!! Featuring known artists in painting, sculpting and jewellery art with the possibility of a purchase.The area is one of the best spots in the heart of Napoli. Now it's one of my dreams to come back again in Soul art hotel.THANK YOU SO MUCHA PRESTO

Nothing at all everything Perfect

Great location, impeccably clean, beautiful art!