3 Star Hotel

Hôtel Héliot, Cosy Places by Charme & Caractère

3 Rue Héliot, Toulouse, France View Map

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Hôtel Héliot, Cosy Places by Charme & Caractère

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About

A nonsmoking hotel, Hôtel Héliot, Cosy Places by Charme & Caractère is located on a quiet street in the center of Toulouse, 164 feet from Jean-Jaurès Metro, between Toulouse Matabiau SNCF Train Station and the Place Wilson. It offers free Wi-Fi access in areas. All the rooms at the Hôtel Héliot, Cosy Places by Charme & Caractère is spacious, soundproofed and air-conditioned. They also feature a flat-screen TV with cable channels and Canal+ channels, as well as a private bathroom. A continental breakfast is served in the breakfast room in the morning. Check-in must be done before 10 p.m. No arrival possible after this time. A public shuttle servicing Blagnac Airport every 20 minutes is accessible near Hôtel Héliot, Cosy Places by Charme & Caractère, where parking is possible upon prior reservation. The property is 2.8 mi from Toulouse Stadium.

94 Reviews

8.5Very Good
Cleanliness
8.9
Staff
9.2
Location
9.5

What Guests Say

  • “Excellent location, near to both the main railway station and the Capitole square. Very helpful and friendly staff.”
  • “The hotel is in a fabulous, walkable location for visiting central Toulouse. Lots of restaurants, the Toulouse Capitole, museums and…”
Show 50 Verified Reviews

Top Amenities

  • Free Internet Access
  • Airport Shuttle
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Suite with 1 Double 1 Single, Non-Smoking, Family Room1/4

Suite with 1 Double 1 Single, Non-Smoking, Family Room

270 sqft • 1 Double, 1 Sofabed

  • Air conditioning
  • Bath or Shower
  • Bathroom phone
  • Blackout curtains
2 Twin1/4

2 Twin

194 sqft • 2 Single

  • Air conditioning
  • Alarm clock
  • Baby Cot
  • Bath or Shower
Superior Double Room1/4

Superior Double Room

270 sqft • 1 Queen

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Body soap
Studio1/4

Studio

302 sqft • 1 Sofabed

  • Balcony
  • Blackout curtains
  • City view
  • Coffee/tea machine
1 double1/4

1 double

173 sqft • 1 Double

  • Air conditioning
  • Alarm clock
  • Baby Cot
  • Bath or Shower
Double Room1/4

Double Room

173 sqft • 1 Double

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Body soap

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.5
    Very Good

    Based on 94 reviews

    Location

    9.5

    Cleanliness

    8.9

    Staff

    9.2

    Overall Quality

    8.1

    Pros +

    • Excellent location, near to both the main railway station and the Capitole square. Very helpful and friendly staff.
    • The hotel is in a fabulous, walkable location for visiting central Toulouse. Lots of restaurants, the Toulouse Capitole, museums and main historic and shopping areas are right at hand. Centrally located, and yet very quiet.It's just off a main Toulouse street which has the Metro, lots of buses, and the fast Airport bus.Coming back to our air-conditioned room in summer is a big plus.I have stayed here in the past and will always return as the service, price and welcome cannot be beat!
    • The hotel is in a fabulous, walkable location for visiting central Toulouse. Lots of restaurants, the Toulouse Capitole, museums and main historic and shopping areas are right at hand. Centrally located, and yet very quiet.It's just off a main Toulouse street which has the Metro, lots of buses, and the fast Airport bus.Coming back to our air-conditioned room in summer is a big plus.I have stayed here in the past and will always return as the service, price and welcome cannot be beat!

    Cons -

    • Be aware that there is no lift (elevator), due to the age of the building-but the stairs are short and quick to walk up, and the owner will help you.
    • Be aware that there is no lift (elevator), due to the age of the building-but the stairs are short and quick to walk up, and the owner will help you.
    • There was some noise from the wooden stairs next to our room - there is no way to use them without making some noise. Ask for a room far from the stairs.
    Business Traveler (60)Solo Traveler (92)Traveling as Couple (63)Family with Young Children (49)Family with Teens (1)Senior Traveler (4)Group Traveler (18)Total (197)
    8HilaryPosted on: 9-12-2025

    Excellent location, near to both the main railway station and the Capitole square. Very helpful and friendly staff.

    10MerryPosted on: 6-17-2025

    The hotel is in a fabulous, walkable location for visiting central Toulouse. Lots of restaurants, the Toulouse Capitole, museums and main historic and shopping areas are right at hand. Centrally located, and yet very quiet.It's just off a main Toulouse street which has the Metro, lots of buses, and the fast Airport bus.Coming back to our air-conditioned room in summer is a big plus.I have stayed here in the past and will always return as the service, price and welcome cannot be beat!

    Be aware that there is no lift (elevator), due to the age of the building-but the stairs are short and quick to walk up, and the owner will help you.

    10Merry B.Posted on: 6-17-2025

    The hotel is in a fabulous, walkable location for visiting central Toulouse. Lots of restaurants, the Toulouse Capitole, museums and main historic and shopping areas are right at hand. Centrally located, and yet very quiet.It's just off a main Toulouse street which has the Metro, lots of buses, and the fast Airport bus.Coming back to our air-conditioned room in summer is a big plus.I have stayed here in the past and will always return as the service, price and welcome cannot be beat!

    Be aware that there is no lift (elevator), due to the age of the building-but the stairs are short and quick to walk up, and the owner will help you.

    8RobertPosted on: 12-3-2024

    The hotel is well located just off a major street which eliminated noise from partyers. It is a short and safe walk to the train station as well.

    There was some noise from the wooden stairs next to our room - there is no way to use them without making some noise. Ask for a room far from the stairs.

    8RobertPosted on: 12-2-2024

    The hotel is well located just off a major street which eliminated noise from partyers. It is a short and safe walk to the train station as well.

    There was some noise from the wooden stairs next to our room - there is no way to use them without making some noise. Ask for a room far from the stairs.

    10LukePosted on: 10-14-2024

    The location was central and the manager was helpful and friendly. He patiently engaged me in my French practice.

    Climbing the stairs (beautiful as they are) with luggage.

    7DavidPosted on: 9-4-2024

    Great location. Easy access to the centre of Toulouse and very close to the public transport network.The

    The included breakfast was very basic.

    9JacquelinePosted on: 8-10-2024

    The room was clean and of a reasonable size. The bed was very comfortable .tea and coffee were included with a kettle. The location was excellent 10 mins from railway station 4 minutes from airport shuttle.

    Nothings

    9JacquelinePosted on: 8-9-2024

    The room was clean and of a reasonable size. The bed was very comfortable .tea and coffee were included with a kettle. The location was excellent 10 mins from railway station 4 minutes from airport shuttle.

    Nothings

    10LewisPosted on: 4-26-2024

    Very large room for Europe. Location was 50 yards from the Aero airport shuttle bus, 20 minutes to the airport. Very good location to explore Toulouse.

    4StevenPosted on: 3-29-2024

    not earth repeating. some good restaurants nearby.

    dated, sad looking room. photos showed pretty staircase - that was about it for ambience.

    9JoanPosted on: 11-4-2023

    Generous & excellent breakfast.Exceptionally helpful and friendly staff.A classic small authentic French hotel.Perfect central location. Airport shuttle across the street and train station a 10 minute walk.

    Bed could have been a bit better— mattress sank a little in the middle,

    7JohnPosted on: 10-26-2023

    Very good location, very friendly and helpful owner, quiet area, near to transport especially the airport bus.

    Could have a wider choice for breakfast,

    8PeterPosted on: 10-13-2023

    Location close to train station and close to the areas of the old town where we spent most of our time - very convenient.Bathroom good.Safe.

    Although room was a reasonable size it could have benefited by a small table in front of the couch.

    8DerekmullenPosted on: 10-12-2023

    Great location! Public transport options very good. Very helpful and friendly staff. Enjoyed the breakfast, too.

    Interior painting could be refreshed.

    9FraserPosted on: 9-15-2023

    Excellent service from proprietor, location, value for money, accessible parking.

    France's latest rules on air conditioning use needs to be more accommodating to foreign visitors who are used to lower temperatures at night to get a decent night's sleep rather than be expected to try and sleep adequately at 24 degrees. Same issue when we had earlier stayed in a hotel in Bayonne. Beyond the hotel's individual control, but needs pointing out to make representations to those in government directing such blanket policies.

    9BulentozerPosted on: 8-23-2023

    Excellent location and great service. All places of interest are within walking distance. the owner Monsieur Frederic was very friendly and helpful. Bathroom was functional. Main train station Matabiau is within 10 minutes walking distance. Air condition was working properly.

    We were on third floor. As there is no elevator in the hotel, it may be difficult to carry the luggage if it is heavy.

    9AlexandraPosted on: 8-4-2023

    great location - central but quiet. large airy rooms - very comfortable

    7RodPosted on: 7-30-2023

    Spacious room, good air-conditioning. Good room security.

    No fridge.

    7RodPosted on: 7-30-2023

    Spacious room, good air-conditioning. Good room security.

    No fridge. ?

    Amenities & Policies

    Amenities

    Media & Technology

    • Free Internet Access

    Transportation

    • Airport Shuttle

    Health & Safety

    • Health Services
    • Daily disinfection

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 1:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 to 3 stay free with cot.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    A surcharge of EUR 20 applies for arrivals after 22:00. All requests for late arrival are subject to confirmation by the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Location

    Hôtel Héliot, Cosy Places by Charme & Caractère

    3 Rue Héliot, Toulouse

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