Hotel Bayerischer Hof - The Leading Hotels of the World

The location was great. The room was large and the beds were comfortable. We loved the duvets on the beds! Service and food at Trader Vic's was excellent. Room service was prompt and efficient. All the staff were very friendly and approachable

We went to Falks for a drink. We were immediately greeted when we sat then were ignored for the next 15 minutes before we were served drinks. It was obvious one bar tender was super busy but the other 3 really just concentrated on their end of the bar.

Charming hotel in an excellent location with lots of sites and things to do nearby. The hotel features many amenities including spa and rooftop lounge with a fantastic view. The efficient hotel staff are happy to help.

Unfortunately the spa elevator was not in service, requiring one to wander the hotel in bathrobe as some of the treatment rooms are located on floors other than the changing facilities.

concierge service and location

room is small

ı enjoyed the breakfast which had a good amount of choices, the staff at the door and reception was very friendly, the hotel's location is perfect to walk around the heart of Munich with the old town and high class shopping

ı was badly surprized to see the hotel under construction. i was not informed before which made me quite unhappy. i did not know where to ask my friends from outside to meet before leaving for a walk as the was there was no lobby. You needed to find a place to sit.

The breakfast was amazing, wonderful selection. The location was central to the places we wanted to visit. The room was comfortable.

The shower floor had soap scum build-up that was kind of gross. The construction made is difficult to navigate the building, signage could have been better inside the building. Room was extremely expensive. When a room is as expensive as this one was I don't feel charging for mini bar and breakfast is necessary.

The staff were very friendly and helpful. The room was very clean . The most I like was the location was wonderful.

The breakfast food especially mainly the live kitchen. The standard was various between the chief and the another

Luxury hotel in the middle of Munich old town, and with parking for our car. Staff and facilities are superb; I wish I could have stayed longer.

Everything perfect.

The hotel is ideally located within walking distance of major attractions and excellent nearby restaurants. The staff were consistently professional and helpful.The rooms are clean and comfortable.

Hotel lobby is small with low ceilings; it does not convey a strong first impression. The bar is very large, but the layout is open and impersonal, lacking warmth and intimacy, it feels like a sports bar.The hotel also caters to a significant number of group tourists, which occasionally resulted in a noisy atmosphere.

We were greeted with pieces of fresh fruit and chocolates in our room, which was appreciated after a day of traveling to the hotel. The space was a nice size, making it easy for us to settle in and feel at home. Our closet & shelving arrangement was helpful for staying organized while traveling with bulky winter clothes. The hotel also left a little bag of fruits & candies on our door handle for St Nicholas Day which was a lovely surprise to find that morning. Attention to these & other small details like chocolate covered espresso beans by the coffee maker and an extremely helpful luggage porter at checkout, made our stay comfortable!

No breakfast included at the rate we paid! It was a very high price & breakfast should have been included. This small investment by the hotel would pay great dividends in guest satisfaction.

Loved the room. Loved the staff. Loved the pool and spa area. The location cannot be beat. The breakfast buffet is always marvelous.

Of course the fact that the hotel is undergoing renovations meant that there were some inconveniences, but that is minor.

Location, updated rooms

Construction going on

I liked the location

It is truly unfortunate that such a historic and charming building is managed in a way that undermines its potential. Although the lobby area was not dirty, there was effectively no proper lobby or seating area due to ongoing construction, which made the entrance and overall arrival experience quite inconvenient.The rooms themselves were very disappointing—old, worn out, and noticeably unclean. Despite having a confirmed reservation, I also felt that the staff were trying to assign me to some of the least desirable rooms, which made the situation even more frustrating.While the hotel benefits from a good location, the overall experience simply did not justify the price. I cannot recommend this property, as the lack of proper facilities and the condition of the rooms significantly diminish the quality one would expect from a hotel in this category.

The food at the restaurant

For a hotel with the reputation and pricing of Bayerischer Hof, our experience was extremely disappointing.The room was advertised as a double room with both a king bed and a twin, and the photos clearly showed two separate beds. Instead, we were given a room with only one king bed, and when we raised the issue, the staff were dismissive rather than helpful.We also attempted to book spa treatments, only to be told that they did not know when anything would be available because the therapist was out. Throughout our entire stay, no treatments were offered at all, something unacceptable for a luxury hotel.The room itself fell short of expectations: it was dark, had stains on the couches, low ceilings, and unimpressive décor. For the price, the overall quality was far below what one would expect from a five-star property.To make matters worse, no one assisted with my luggage down the stairs. A staff member commented, “I see you are able to do it yourself, so you won’t need any help,” and walked away. The remark was deeply disrespectful and left a lasting negative impression.Overall, our stay did not meet the standards promised by a hotel of this category, and we left feeling extremely disappointed.

I did not like anything in the property

- communication services - poor room facilities - poor house keeping ( my mirror feel at the middle of the night and no one fixed it they only removed it) - the room smelled like cigarettes (poor ventilation) - AC is not working

I do not recommend this hotel.

Location is not actually that good since it is a 15 minutes plus walk from any station. Everything in the hotel is ridiculously expensive (one does not feel at ease), staff zero proactive, room needed maintenance, swim pool was cold…

The rooms are old, with low ceilings, and you feel like you are trapped in a box. For the price, I encourage you to block this place and never book it. The place has two sides of the building with older part and renovated part. Both look really bad. Breakfast is OK. Location is good.

Their posting of the room types on Booking is deceiving. They put a mixture of room pictures, with very new and some old pictures that are not exactly what you will get when you enter. For instance, they say the Deloux Double Room class. There are some rooms in the old part of the building and some renovated. I paid $1100 per night for this room based on the pictures of a nice renovated bathroom. But when we got there, they gave us an ugly motel-looking room in the oldest part of the building. I immediately told them that this is not what we booked but then they went to explain to me that you choose a room category and we have "different styles" of rooms. Some extremely shity and some renovated, and so sorry we have to put you in the shitty part because we have no other availability. they did not offer anything to cover for their mistake. This is not a 5-star hotel. Their staff were rude and unwelcoming. By all means, I do not recommend this place to stay.

Location , room

Breakfast not up to 5 star hotel standards, guest relation service has to improve( example: we were promised that they will charge our car for our departure- however when we checked out and got the car - battery was empty , apparently them charger was broken but nobody bothered to made us aware about it so we can plan our departure differently ) again this is something unacceptable for 5 star hotel

Everything was amazing stuff was very friendly,nothing to complain about ☺️

All was good was only disappointment because I didn’t have opportunity to to see the live music at the bar I was reading about it,but i understand was close because of renovation ?but next time maybe I will be lucky .

Although the main lobby was closed and things got shifted around, it still was an excellent stay! The staff were wonderful and the room was really nice! It had everything I wanted and more. One thing I noticed was that when I left in the morning and had hung the “make up room” tag, I always returned with the room made up! Not so with many of the competitors, in Munich and abroad.

Not much other than the work going on refurbishing the lobby. I didn’t even hear anything in my room.

Amazing property great location

Was under construction Internet spotty