AMERON Zürich Bellerive au Lac

The fit and finish of the ropom.

My room was ready when I arrived, hotel would not let me check in before the official check in time unless I agreed to pay an extra CHF130. I declined. In 40 years of travel I have never been asked to pay extra to check in early, if the room was ready.

The location is great, despite the road works . The entrance of the hotel could be better . For a 5 star hotel, there is nobody receiving or helping with the suitcases at the entrance . Rooms are very nice and spacious .

The entrance No help with luggage

Everything was absolutely great! Staff were so welcoming, polite, helpful, and friendly. The room was beautiful with a stunning view to the lake. So clean and comfortable.

At the time of our stay, construction was ongoing in the street in front of the hotel, which was noisy during the day. However, it is understandable that the hotel could not do anything about that, and it did not affect our positive feeling about our stay. I definitely recommend this hotel to whoever is planning to stay in Zurich!

Rooms and the general atmosphere is really good.Convenient location.

Doors of the bathroom are sliding but not practical.When they got into the wall it is hard to pull them out.

Friendly staff, decor, the room

The roadworks in front of it!! But not the fault of the property!

Great location , great room , very helpful staff

The junior suite was exceptional and the wellbeing amenities available before bed were amazing - options such as hot milk, eye mask, sleep spray. The aesthetics of the hotel were also really chic.

The nearest train station was 10min walk away

The staff and location were exceptional, as were the breakfast options. The room was also very comfortable. We were there in winter but it would be amazing in summer, as it's directly across the street from one of Lake Zurich's most iconic swimming spots.

Our only complaint was a lack of brighter lighting in the room, especially in the bathroom. There was a great extra mirror with lightning for makeup or shaving, but even that was too dim. The dim light was calming, but not good for getting ready.

Very good service and gave us special upgrades, cake and balloons for our honeymoon. Made it special.

The property was chic, clean and well run. Very comfortable.

Breakfast was amazing with endless options. They have both a buffet and a menu to choose from. The wait staff were incredibly helpful and provided an amazing experience.

This is me being picky but at the same time not the guest who is a pain in the ass and complains to the front desk. I was put in a handicap room; I hate the showers with curtain only because the entire floor gets wet when you shower. I dealt with it and it ended up being fine. It did not take away from the hotel nor did it affect my stay because I would stay there again. The gym didn't have a treadmill which forces you to run outside along the lake which is so much better anyways. Again being picky, hotels need to enter into this era of fitness and have better facilities but it worked out just fine.

What a gem . Location , comfort , space and wonderful staff

The location, the restaurant, the staff

The cleaning service (they always arrived around 4 pm when we were in the room, although they seemed to be on the same hallway starting from 8 pm). We did not have our room cleaned during our stay. Otherwise the cleaning ladies were very friendly.

The staff were lovely, mostly the chef was very engaging and offered tasters from the kitchen. Also loved the reception staff including the elderly gentleman who would assist with bags and queries

Roadworks make the entrance look so cheap! Also breakfast staff aren’t as nice as dinner staff

Good breakfast, clean, very good location, right next to the Christmas market. Rooms are nice, bit dated but still very modern and clean.

Even though its a nice hotel, its not priced correctly, its not a 500chf a night hotel. I would say it should be around 300chf per night compared with the rest in this range. On booking its listed as it has parking, but it doesn't have its own parking, there is a parking nearby that's all. There are road works in front of the hotel along the whole street which means you cannot pull up directly to the hotel, you need to park your car in the carpark close by. A porter did come and help which is a bonus point but at 500chf I expect this standard. Maybe in the summer its worth this when there are no road works and its right by the lake but currently its not nice and I think this should have been reflected on the price, you cannot charge top and give very little. Its a normal standard good hotel, nothing special.

The size of the room and location

It was unpleasant feeling about The renovation in front of the hotel entrance, they didn’t change the towels every day, in the toilet area (not bathroom) wasn’t any area to hanging the towels ,so many stains on the walls ,door frames and doors.

We were in Zurich for our Mini Moon. The staff made sure we were welcome for a lovely Mini Moon treat and were very helpful and wanted to make sure we were comfortable and happy with everything. The location is great as its right by the lake. Overall we were very happy with this hotel.

Perhaps the TV channels can be made easier to setup as we arrived when it rained so wanted to watch Netflix as we were tired. However the staff helped connect it for us. Otherwise everything else was great.

The staff were incredibly polite and helpful. From the housekeeping staff to the front of house, the staff were extremely friendly.

Nothing that we didn't like but a hotel swimming pool would have been beneficial as we were a bit unlucky with the weather. Torrential rain for a couple of days.

The hotel has a perfect location right by the lake and within walking distance to the main attractions and shopping areas. The rooms are modern, clean, and beautifully designed with a view of the lake. The staff were professional and friendly, and the breakfast was excellent with a good variety of fresh options.

The rooms were a bit small for the price, and the sound insulation could be better, sometimes noise from the street or nearby rooms could be heard.

Location was great! Staff very nice and helpful! Great breakfast!