ARCOTEL Kaiserwasser Wien

Spacious, close to train station, courteous staff

Rooms were very quiet. Staff was very responsive.

No free breakfast.

Location

No ice machine

Variety of the Breakfast The comfortable beds and clean room

The internet is so badly slow and disconnected all in my room 422 and in the restaurant.

Nice bfast and great location , very close to metro station and bus from/to airport

The staff are friendly, professional, and helpful, especially Betul, Jina, and Mali. The location is excellent because it is close to the Danube river, surrounded by nice nature, and close to the metro station.

Great breakfast. Great location: the metro station is across the street, very close to the best attractions in the city. Around the corner, a very nice park with a lake to walk around.

The interior decoration of the lobby is not my cup of tea, but it is okay anyway.

Well ... convenient to U1 underground. Room constant at 25C. Heated floor. Hot enough bath water in tub. Breakfast had the kind of food for any kind of eater. Delicious marinated salmon, several kinds of cheese. Quiet: Soundproof doors, windows.

NO desk and table for laptop, even after I told floor cleanup helper who said to tell the reception desk who said he would ask 'housekeeping'. Promised every other day to clean room inc. empty trash. did not clean room on 3rd day as promised. Trash overflow two bins, 'Brown-out curtains, NOT black-out curtains' Did not replenish the coffee/tea accoutraments daily. 'Refrigerator' set to 13C. Not enough hangup area or storage area for clothes.

Great breakfast, location near U1, comfortable bed, clean.

Room was very warm and the a/c did not cool it enough. Can't open the window so the a/c is the only way to cool down.

Good hotel The lighting in the bathroom was a bit low Otherwise no complaints - staff very helpful

We were away with our running club to take part in the Vienna marathon and parkrun. The hotel was very clean and the beds very comfortable. The only downside was the food which was very expensive.

Very well locatedCleanComfortable V good breakfast

I enjoyed the breakfast. There were many different selections and they were all fresh and tasty. The hotel also located very near the Vienna International Centre and also to the train station so it is very convenient in terms of going around the city.

The heater in the room was not warm enough so it was still freezing cold. The beddings are also quite minimal (simple blanket. pillow), so it was a little difficult during winter, but I know that additional blankets can be made available upon request.

location

Cleaning services is below average and staff are not friendly or they choose when and who to be friendly with

Perfect location next to congress centreClean placeFriendly staff

Older bathroom

Nice hotel with good location next to the Vienna Convention Center. There is a metro station a few minutes walking and you can be in the center of the city in 10 minutes.

Breakfast was a bit basic but good

The location is good, right next to metro station and bus station

too close to the road with some traffic

Room was recently renovated and clean.

Very noisy AC.

It was a nice experience overall. Location was good and size of room was good.

- dust bins in the room didnt have plastice bins , no way to put wet garbage.- no cutlary in the room , how to order food and eat- no smat tv apps , cant run youtube or netflix.

Hotel is renovated, I was here 4 years ago and now it looks very modern and cozy. Staff is very customer oriented, we came at 11 and they managed to find 2 already cleaned rooms and allow us to check in and put our luggage. Breakfast is reach and tasty, maybe sunny side eggs can be added. Less than 10 mm minutes to Sthephans dom and the U1 is 2 minutes walk.