3 Star Hotel

Hotel Westbahn

Pelzgasse 1, Vienna, Austria View Map

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Hotel Westbahn

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About

Hotel Westbahn is located in a vibrant area of Vienna, a 1-minute walk from Vienna’s Westbahnhof Train and Underground Station. The Mariahilfer Straße Shopping Boulevard can be reached within 2 minutes on foot and the Wiener Stadthalle within 7 minutes on foot. Free WiFi is offered. All of the modernly furnished rooms feature a TV with satellite channels. Some units come with a seating area. A bathroom with a hairdryer and free toiletries is standard in each room. Hotel Westbahn offers a small courtyard garden. Guests receive 1 bottle of water free of charge upon arrival, while coffee is offered around the clock in the lobby. St. Stephen’s Cathedral can be reached within 10 minutes by underground. Schönnbrunn Palace is a 15-minute underground drive away and the Museums Quarter can be reached within a 10-minute walk.

929 Reviews

8.0Very Good
Cleanliness
8.5
Staff
9.0
Location
9.3

What Guests Say

  • “Great value, friendly and helpful staff. Close to train station.”
  • “Modern design , location”
Show 50 Verified Reviews

Top Amenities

  • Restaurant
  • Free Internet Access
  • Pets Allowed
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Family Suite1/4

Family Suite

270 sqft • 1 Queen, 2 Single, 1 Sofabed

  • Accessible by lift
  • Bath or Shower
  • Body soap
  • Closet
Double Room1/4

Double Room

216 sqft • 1 Queen

  • Accessible by lift
  • Bath or Shower
  • Body soap
  • Closet
Superior Triple Room1/4

Superior Triple Room

270 sqft • 1 Queen, 1 Sofabed

  • Accessible by lift
  • Bath or Shower
  • Body soap
  • Closet
Single Room1/4

Single Room

162 sqft • 1 Single

  • Accessible by lift
  • Bath or Shower
  • Body soap
  • Closet

Room Details and Photos

Room Amenities

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    What Guests Loved

    8
    Very Good

    Based on 929 reviews

    Location

    9.3

    Cleanliness

    8.5

    Staff

    9

    Overall Quality

    8.1

    Pros +

    • Great value, friendly and helpful staff. Close to train station.
    • Modern design , location
    • The breakfast is amazing

    Cons -

    • No AC
    • There is no air conditioning
    • Coffee machine in lobby was out of service and then made terrible coffee. Also no take away cups.
    Business Traveler (376)Solo Traveler (740)Traveling as Couple (1,050)Family with Young Children (1,306)Family with Teens (32)Senior Traveler (21)Group Traveler (659)Total (6,720)
    10Verified Hotel GuestPosted on: 12-20-2023

    Great value, friendly and helpful staff. Close to train station.

    8KomalPosted on: 8-31-2023

    Modern design , location

    No AC

    9Alejandro JavierPosted on: 8-22-2023

    The breakfast is amazing

    There is no air conditioning

    8JohnPosted on: 1-30-2026

    Good location close to the train station and shopping. Breakfast buffet was good value and nice variety.

    Coffee machine in lobby was out of service and then made terrible coffee. Also no take away cups.

    9RomanPosted on: 1-19-2026

    Breakfast - it's one of the best things we got in hotel.Room with windows to courtyard, it's quiet there. A lovely courtyard where you can have a coffee if the weather is fine,Hotel reception staff have been helping with every our question.Location is nearly perfect if you are going to visit a lot af sights.Everyday cleaning.

    Room with windows to the street, it's quite noisy even is the night.

    9ShiraPosted on: 1-9-2026

    Good location, warm rooms, free coffee machine, nice stuff

    The bed wasn’t very comfortable

    8Hernán A.Posted on: 1-9-2026

    the cleaning, the location

    Some lights was damaged

    7PaulusPosted on: 12-29-2025

    It was close to the railroad. And it was a good price for Vienna

    It needs some maintenance

    10CigdemPosted on: 12-26-2025

    Great location, clean and spacious room, kind staff

    4dayle a.Posted on: 12-9-2025

    The room was clean and the bathroom was updated nicely.

    The room was just functional and needed renovation and more room for clothes and some nice furniture. The elevator walls and door were in bad need of renovation.

    2KerriePosted on: 12-2-2025

    It was near the train station

    It seemed dirty. The restroom was small and you can barely move in the shower. The rooms are very small with not enough room for suitcases to be opened. The beds are extremely uncomfortable. The staff was not very welcoming.

    9JosephinePosted on: 11-20-2025

    Amazing staff, very good breakfast and proximity to the train station will make me book my next accommodation here!

    4DietzenPosted on: 10-26-2025

    Location

    The bed was way too soft. Also, people were talking for 1 hour outside my window, and the staff did nothing even though it was 3 a.m. Very disappointing.

    10SergeyPosted on: 10-18-2025

    This is our fourth time at this hotel. Excellent hotel, large room, very clean, good location - a minute walk from a Westbanhof station. Varied and delicious breakfast.There is a free, 24hour coffee, tea and hot chocolate machine in the lobby.Highly recommended!

    10MungeePosted on: 10-14-2025

    The location of the hotel is amazing if you are traveling to and from from the train. From platform to hotel one can go in two minutes. Rooms are excellent quality and have ample space for luggage storage. Breakfast is excellent. The staff is amazing. We had to go away for two days to Hallstatt and they kept our luggage, Great spaces like courtyard for relaxing are amazing. The coffee machine in reception is available 24 hours. Reception is 24 hours and very helpful. Check in and check out is very fast. I highly recommend this hotel where you cant go wrong.

    The rooms are little small for three persons. There is no tea kettle in room. However reception coffee machine is available and has many options. Lift is little small but works well as there are not many floors in the hotel.

    10KathyPosted on: 10-1-2025

    Wonderful location right across from train station and close to underground. Staff was great and breakfast was very tasty with a good selection.

    Room was small but still quite comfortable and we didn't spend much time in the room anyway. They also had a large comfortable lounge

    7AytacPosted on: 8-27-2025

    Perfect location (very close to bus, tram and train facilities), friendly staff, small fridge in the room, 7/24 free tea or coffee at the reception.

    - Air conditioning was out of order when we checked in and was not repaired during our stay.- Very small elevator (for two)- Noise during the discharge of garbage containers each morning make the guests suffer who stay in the rooms facing the courtyard

    7ElmeriPosted on: 8-5-2025

    check-in, space, bed, bathroom

    temperature was hot

    8AshotPosted on: 8-1-2025

    The hotel was right next to Westbahnhof train station, and very close to Mariahilfer street (one of the the main shopping streets). The room was clean, bright and spacious, and the beds were comfortable. Breakfast was delicious where you can find both savory, high-protein and sweet options.

    The bathroom was small and uncomfortable. The air-conditioner must have been installed recently in the room because there was a notice there according to which it couldn't be turned on yet.

    9TuğçePosted on: 7-23-2025

    The rooms were clean, staff is really friendly and helpful. There is a free coffee/tea machine available in the reception. Location is good.

    There aren’t slippers for you to put on when you are out of shower but there aren’t any in most of the hotels anyway… so its okay

    Amenities & Policies

    Amenities

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Health & Safety

    • Health Services
    • Daily disinfection

    Kid Friendly

    • Family Friendly

    General

    • Pets Allowed
    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 to 3 stay free with cot.
    PetsPets are allowed. Charges may apply.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Please note that when booking more than 5 rooms, different policies and additional supplements may apply. Please note that there are limited parking places on the spot (reservation is not possible). The closest public parking garage is Lugner City Garage, in Gablenzgasse 11 (1150). It is a 10-minute walk from the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Location

    Hotel Westbahn

    Pelzgasse 1, Vienna

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