Eurostars Embassy

Breakfast was very good. It’s a good location 30 minute walk from the downtown core in the old part of town. Was nice and clean. Staff was friendly.

Breakfast was really great. Lots of excellent sweet and savoury options. Room was nicely renovated and clean. 30 minute walk to the historic center (faster using public transit). Neighbourhood was nice and quiet at night.

The hotel facilities are very good.

While the hotel facilities are generally very good, our experience was marred by a lack of hospitality and flexibility. We arrived at 14:08, but the receptionist strictly refused check-in until exactly 15:00. Even more frustrating, our standard Skoda Scala was deemed unfit for the hotel garage, forcing us to use a public lot five minutes away.The reception officer watched us wait in the lobby without any proactive updates. At 15:01, I had to approach them myself to begin the process. This level of pettiness and rigidness overshadowed the quality of the hotel.

The staff was very friendly. The breakfast was good with lots of options. The location was decent as it was a short walk to the subway.

The room was immaculately clean and spacious. There is a bus stop right in front and the metro is about a 10 minute walk away. The front desk staff was very friendly and helpful. Overall we enjoyed our short but sweet stay.

We do wish there would have been 1 double bed rather than 2 twins pushed together, but that is a common occurrence in Europe.

The room was great, clean and big enough for 3.The breakfast was very good, everything was fresh.The staff very helpful.

Very comfortable room, friendly and accommodating staff, convenient location, what's not to like? This is a welcoming and well-maintained hotel, with easy access to the center of Vienna by bus or metro. Highly recommended.

The only suggestion for improvement is the wifi, with the internet lagging and cutting out at times. For a hotel of this quality the internet signal should be fully reliable.

Rooms large and comfortable

Breakfast / location

Staff is friendly, room is big and beds are comfortable, good water pressure, clean facilities. You have a bus stop in front of the hotel, which is very convenient.

Bathroom doesn’t have any electric outlets, building is next to a hospital so expect frequent ambulance noise.

Clean, staff was nice. good location.

Bed Mattress was uncomfortable

Very accommodating, modern, good breakfast

A little out of the way; however, we had an excellent dinner just down the street and delicious gelato across the road.

Great hotel, good breakfast,clean and comfortable

parking was an extra charge and was a few blocks from the hotel

amazing hotel, large super clean, and neatly designed rooms.. every thing was perfect

nothing not to like

Family suite with 2 rooms was good for families with kids.Bathroom and toilet are separate, within those 2 rooms.Minibar, bathroom, storage spaces, safe were good.

Location.Parking garage, not possible to enter for a SUV. Only one personnel at lobby area, very slow process for checkin, checkout etc. Beds were not comfy. Bad smell in the toilet and coridor.It was a strange experience, hard to explain. Even though we stayed there for 5 days, we couldn't get used to it, it didn't feel like home.

Clean and quiet. Desk staff helpful.

Bedding sub-par-- comforter too light and not warm enough, and pillows were uncomfortably stiff latex. Lots of closet space for hanging things, but no shelves or drawers. Location ok if you took the bus to other parts of city, but not much interesting in the immediate area. Breakfast only ok.

My room was so clean, very comfortable, having a TV with a large screen and a hot water pot, an enough large size shower booth, etc. Breakfast has some variety, its menu changes daily. Location is not so bad, but a little bit far from the nearest subway station. However, there are so many shops, supermarkets, etc. where I could enjoy shopping my souvenirs.

During my stay, nothing.

The hotel is so clean literally , the property is so close to everything that you ever need in the town.Service is 10 out of 10 people who work there is so nice, especially Charan who works at the reception he been so helpful to us.

Nothing to not like the hotel is good

They were nice and kind, they helped us with additional things we needed. It was clean and tidy.

the hotel is very clean. the rooms are very big.

no parking place at the hotel. the underground is like 7 min walking from the hotel

The wide choice at breakfast was very good and the staff at reception were kind.

Our room, room 661 was right opposite the storage room for the cleaning staff. On the first morning they started to bring out the towels, cleaning equipment etc, very loudly from about 7:30, so we did not have the chance to rest and sleep after that, it was very noisy. On the second day they started to bring out the stuff only at 8:00 but the two cleaning ladies communicated with each other by shouting from a distance, we even heard their mobile ringing and speaking in front of our room - actually we got up for that. This is not acceptable.