Living Hotel an der Oper

The location is perfect

The room and specially the bed was extremely small I had to upgrade it and pay a --- for night for a seven nights stay in order to sleep well

Great location

Our original room on the 5th floor was not very nice rather dated and the corridor areas were filthy. However we were moved to a far superior room

It was clean, charming, and the staff were all very helpful.

Great location, spacious room

The facilities were excellent, the cleanliness impeccable, the location superb, and the interior beautifully cohesive. But above all, I’m truly grateful for the kindness and flexibility shown by all the staff!

Location was amazing right in the heart of the city within easy walking distance to many sights. Spacious light room with small kitchen (basic facilities). Staff were mostly helpful.

Housekeeping was hit and miss. Didn't empty the bins. Bathroom had nowhere to put your things except the narrow rim of the sink. Needs a shelf. Mirror light was so bright it was dazzling.

Excellent location right next to Karlsplatz and the UBahn station. Easy walking to Stephansplatz and attractions. The room was spacious and luxurious. Guest reception with free coffee and water made you feel like your were staying in a palace. Sumptuous breakfast selection with buffet and cook to to order. Staff were exceptionally friendly and helpful. Definitely recommended

No negatives.

Location is superb. We asked for a bath mat to prevent falling down in the shower and, although, we were told that hotel would not provide it, it was given to us. Free mineral water and coffee.

We complained, that handle, which turns shower on and off was broken ( missing the knob ) and it was never fixed... Blankets were too warm, we set the room temperture to the allowed minimum 18 degrees Celcium, but it ws not enough. We did not have a phone in the room.

top location, huge bed, very very friendly staff

it is a bit dated in the decoration, woodwork, paintings etc but this doesnt take anything away from the beauty of the place

Location, location and locationAll the workers in the hotel were very nice and eager to help in any request

Very old, should be renovated, even the couches (like 50 years old) beds and all the furniture, The bathrooms also very old

Good location, quite interesting as hotel- felt like being in a museum

Ventilation in the bathroom needs some fixing

The hotel was lovely, the lobby was very comfortable

Rooms were very spacious and the water flow of the shower is amazing

Very big apartment. Very central.

There is no oven nor toast oven.I wish there was a coffee machine in the room.

The hotel was lovely, the lobby was very comfortable

Rooms were very spacious and the water flow of the shower is amazing

Its sole advantage is the exceptional location: a mere five-minute walk from the opera house, placing you in the heart of the city

The accommodation was disappointing. The rooms are badly outdated, and, more critically, they were not clean. A layer of dust covered surfaces, forcing us to clean the area ourselves before we could settle in. For these reasons, I cannot recommend this place and will not stay here again.

Excellent location, comfortable and convenient rooms, and exceptionally friendly staff

The pillows, could be better

Great location. Great inside ambience and friendly staff. Nice to have free coffee in the lobby.

- the room is not clean. There was dust and a dirty sock under my bed.- the driver that was to pick me up from the airport did not follow instructions. He was to hold up a sign and meet me at arrivals. Instead he just parked in the parking lot and waiting until he contacted me over whatsapp- the noise level in the room is very bad. I could hear everything going on in the next room throughout the day- a "queen" bed was just two twin beds side by side, so that there was a hole between them. Seriously, this is what a "4-star" hotel does.Overall, I can't recommend this hotel.

Incredibly located. Enjoyed the coffee and water in the lobby as well as the water and beer in the room

Disappointing Stay — Not Worth...

We stayed at this hotel for two nights, and unfortunately, our experience was far below expectations. Although we arrived late at night, the check-in process was neither professional nor conducted according to standard hotel procedures. The receptionist on duty had limited English proficiency, and no assistance was offered with our luggage.Housekeeping services were extremely poor. Although the room had been entered, only the bed was made; no proper cleaning was carried out. Used towels and amenities were not removed or replaced. The room did not match the photos advertised online—it was dark, dusty, and poorly maintained. As someone with allergies, I found it impossible to rest comfortably and suffered throughout the night.Bed comfort was also unacceptable. The pillows were excessively soft and provided no support. When I requested alternatives, I was informed that all pillows were the same. The duvet was uncomfortably small. Additionally, a window had been left open after housekeeping, which we only noticed in the morning when the room was extremely cold. This clearly reflects a lack of attention to detail and quality control.In summary, the only positive aspect of this hotel was the coffee machine in the lobby. Aside from that, none of the services provided justified the price paid. I would not choose this hotel again and would not recommend it to others.

Great spot right outside metro entrance. Staff is really helpful. Clean, nice and comfortable. Free water and beer in the fridge. Laundry room in the basement for clothes.

Only negative is trying to download the app for the washer / dryer. You have to create an account and there is no service/wifi in the basement so you have to trek back upstairs to set it all up.