Hotel Drake-Longchamp

Front desk staff was very friendly and helpful. Breakfast was decent. Location was in nice neighborhood but far away from old town area. Mattress was comfortable.

No Air Con in room. Standing fan only partially worked. Room safe didn't work (but lockers were available at front desk.) Pillows were not comfortable. Only duvet was available in room (too warm for seaaon). Rooms really need climate control.

Everything

The receptionist was very helpful. The location was close to the train station (2 stops by tram). Definitely not 0.7km:)

The room was next to an equipment room or some wires. The window were hard to open and the view was terrible. The toiletseat was moving side ways. I asked for a higher floor in the booking but we were placed on the first floor.i Think there should be a partial refund.

Staff was very friendly and helpful! Beds and pillows were comfortable.

Rooms had no air conditioning. A fan was provided but in hot weather, this could be an issue.

Location was great and the staff were lovely and helpful.

Our sink had a bit of a problem with drainage and same with the shower.

The room was very comfortable, generous space for our clothes, the kitchenette was very useful but could use more utensils and dishes, and the location was ideal. The reception staff were very friendly and helpful.

The only issue we had was with the high step up into the shower tub as my husband has some mobility challenges. It would be useful to have some rooms with a step in shower.

Location, clean, hospitality

It was in a good location for our bike trip and had a secure room for our bikes. There was a good breakfast and once we moved rooms it was clean, comfortable and everything worked. Staff very nice and helpful.

I was very surprised at the room we first were given as it was in miserable condition and the toilet and outlets did not all work, there was an unpleasant smell throughout. It didn’t look like any of the rooms in the photos when we booked online.

the bed was comfortable and the view was cute. Staff was very nice and there was a loading zone in front which made it really easy to check-in.

Could have done without the peloton taking up space though - perhaps can be listed more as an option to have? No conditioner in the bathroom! The wine dispenser in the library room only allowed for coins which was really unfortunate.

Staff were nice

Room was really run down, needed to be renovated (stuff broken, things peeling). There was a kitchenette but no coffee maker

Spacious, great location, friendly and helpful staff

Nothing; it was all excellent.

Easy check in. Nice location.

One of the handles to a window in my room was broken. I was not able to open it.

It was a huge room with a kitchenette, bath, closet, and bedroom which could be separated from the other areas. Very clean and bed was comfortable. The staff were wonderful. I love that I got a free Geneva pass to use.

I found it really loud all night maybe due to the location. Windows needed to be open and a fan on all night due to extreme heat. A lot of people yelling and cars racing on the streets. I also felt that area was less desirable in Geneva. I was safe but I didn’t feel 100% comfortable either.

The staff is kind and helpful

The hotel and room is too hot and no air conditioner, the toilet is too too small and the equipment is old and damaged

I liked the room, location, and view of the lake. The staff are friendly and helpful.

I arrived during a hot spell, and, unfortunately, there is no air conditioning. A fan is in the room.

It was a 3 minute walk to Lake Geneva where we swam and it was wonderful.

NO AIR CONDITIONING! They have us an extra fan but nothing helped. It never cooled down overnight. I took 5 cold showers because I kept waking up so hot. Also- the photos were taken 20 years ago. This place is not bright and cheery like the photos. It’s dark, drab and dated.

Well located and nice to have a kitchen while in Geneva. Comfortable twin room. Team were very nice.

Kitchen and room could have been a bit more kept and needs more outlets for charging

Comfortable bed

1) Poor breakfast for the value2) Shower (handle) impossible to have a shower even after have chnaged rooms3) Bad maintained rooms and NO AIR CONDITIINING available. Too hot!4) After asked for repairing the shower had no assistance

Nice staff, good location, good value, close to public transit.

Room was warm. Fan in the room was nice but there was no air control.

Location, cleanliness and the staff. Very welcoming