pentahotel Reading

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of GBP 50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Children up to 6 years of age receive a free breakfast. Children between 6 and 12 years old receive a 50% discount on breakfast only when a rate inclusive of breakfast has been booked. For security reasons, unaccompanied children under the age of 16 are not permitted to stay at our hotels. Guests aged under 18 can stay at a Pentahotel only if accompanied by a parent or legal guardian. Alternatively, they must provide a signed document confirming parental or guardian consent. This document should include: •Full name, date and place of birth, passport number, date of issue, and issuing office for both the minor and the legal guardian. •Copies of the passports of both the legal guardian and the minor(s). Failure to provide these documents will result in the refusal of the stay Kindly note the property only accepts payments by credit or debit card and cannot take cash. For advance purchase rates where payment has been taken prior to arrival, please ensure you present the debit/credit card used for payment upon check-in. For prepaid rates where payment has been taken prior to arrival, please ensure you present the debit/credit card used for payment upon check-in, otherwise another means of payment may be requested. All guests are required to show photo identification upon check-in. Public parking is available at the Q Park nearby (reservation is needed), where the hotel can offer 40% discount on rates. Pentahotels has a strict no smoking policy in our nonsmoking rooms. If you choose to smoke in these rooms, you will be subject to incur a fine of up to 250 GBP.