The Old Inn

Excellent food,drink and bar are. Staff were friendly and helpful.

Only real issue was at dinner on our second evening where there was a function of some sort. We didn’t have a starter and it took 3/4 of an hour between ordering our main course and its arrival!

Comfortable, well placed for our exploration of the area, included laminated walk maps with points of interest, good bar meals and a great view of the tidal river and mountains beyond.

We couldn’t figure out the heated towel rail and the information book didn’t have directions.

Relaxed friendly atmosphere. Great, lively bar where we also had dinner which was excellent. The rooms were comfortable and clean.

We love staying at the Old Inn. Big rooms, clean, big beds. Great dinner and breakfast. Amazing views.

Sadly we had very loud people next door keeping us late and waking us up early.

The receptionist was extremely pleasant and the room was fine

The breakfast was very average

The evening meals were good and there was an excellent choice of ales in the barOn the second morning the server was engaging and felt more natural in her role

The room (16) was retro 1970s with dated wallpaper, furniture and linen. Paper cups for complimentary tea and coffee. No plugs were available around the beds for phone charging. Bar and front of house staff were chaotic at times. Knives and forks were wrapped in napkins, it appeared that they had been wrapped wet so the napkin was useless on being opened. Our breakfast table was a small mosaic bistro garden style that struggled to accommodate our plates and cups. I’m sure that I read that the hotel had only reopened in March and I don’t know the background of the proprietors or the costs involved in setting up the establishment but they need view things from a customer’s perspective. We’d been away for 14 nights and stayed in 7 different establishments, this was by far the most expensive and the worse. The hotel needs a complete refurbishment and the staff retraining. I do wish them luck with their endeavours going forward.

Passable

Short of staff three ladies in the evening were struggling reception of guests, dinner in three areas of hotel and only one lady on the breakfast service

I stayed 1 night and it is nothing to like.

When you walk in buildings the cooking smell it's disgusting which puts you off and the facilities are not that clean.

Good location.

Generally the room was awful, very dated and the bedlinen looked like something out of the 70s. The breakfast was dreadful. Poached eggs which felt like hard boiled eggs. Very little choice of cereals.Extremely poor value for money.

Location is great and bar was nice. Restaurant was very good, 3 out of 4 meals were excellent (bizarrely the basic chicken burger was poor compared to beautiful fish dishes and venison stew). Bar and restaurant staff were friendly and welcoming.

Breakfast set up and quality was poor. Don’t think the chef works mornings.

Location, staff, good bar. Good food

Price of food, having to pay £15 for the dog. No coffee machine at breakfast. Cardboard cups instead of China ones in the room.

The restaurant and the cosy atmosphere

Small bathroom

Great location, great breakfast

Too expensive for what is on offer. Quite quaint but the hotel is in need of a refurb. It’s like going back to the 1970’s.

Location is great and staff were really friendly and helpful we can’t pick out everyone as didn’t get names , but Danielle was exceptional as was the bar man and lady ( ex teacher serving breakfast) our room was really nice our first evening meal was good second night bit disappointed ( but ok )

On the whole it was really good felt comfortable it could probably do with a bit of tlc but I would definitely stay again

The bar staff were helpful with a smile

Breakfast was dreadful, full in a form before 7pm. Then, in the morning, they had some of the party's food order not always correct, but it was food of caring degrees of edability. Scrambled egg arrived. Eventually, it was egg rocks. Poached were all not eaten as when you opened them, water came out over the other foods. Some people got no order 2 out of 4 in the same room. 2 got food nothing for the other 2, when asking where the other orders were, the staff members' attitude was far from helpful it was you never put in hour order form on showing picture of form taken to remind them shat they had ordered it was we do not have that form in harsh tone. Nog interested in helping we all felt we were not welcome and were aware of comments being made behind our backs. Rooms had notices not to open windows as there were wasps. All rooms had wasps in them. Bathroom are very small. 2nd morning breakfast was slightly better organised but hot food for those brave enough to try again food was cold and did not feel comfortable in saying this. Overall spoilt by breakfast and 1 breakfast staff member first day who had unfortunate way of speaking g to customers.

Location

Poor breakfast Poor evening meal

Fine

Shower should have worked properly, hot water not functioning. Would have been useful if we were told how the windiw worked, instead of thimking it faulty. Alleged double bed had 2 single quilts on, very odd. Room by freezer, generator kept me awake all night going on/off.

Location, perfect for me. Staff were lovely. Breakfast was prompt and just what i asked for. I'd stay again

Rooms clean and big. Staff was friendly and the breakfast and bar food were excellent.

I know you are preaching to a captive audience and it's on the NC500 but the price of the room is a tad expensive

Old inn with atmosphere. Comfy beds good food

View of car park and some staff morose.