About
This award-winning 5-star hotel features individually decorated rooms with bathrobes. Guests can relax in the spa's Thermal Suite, complete with herb sauna and steam room. All of the luxurious rooms have their own individual color scheme, and feature large, comfortable beds. Guests can relax with bathrobes, slippers and luxury toiletries in the bathroom. Rooms also include free WiFi. With 4 AA Rosettes, The Arkle restaurant offers tasting menu and La Brasserie offers informal cuisine and coffees among Parisian decor. A Continental breakfast is served in the morning and a full English option is available at an extra cost. The Spa at The Chester Grosvenor features 5 luxury treatment rooms providing a wide range of relaxing treatments. Guests can also enjoy the steam room, salt grotto, and foot baths. In the center of Chester, the hotel is less than 5 minutes’ walk from both Chester Cathedral and Grosvenor Park. On one of Chester’s historic shopping streets, the hotel is next to the Grosvenor Shopping Center. The Spa and Thermal Suite are open Thursday to Monday. There is an additional charge for guests to use the Thermal Suite unless Spa treatments have been booked.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Superior King Room
388 sqft • 1 Queen
Room Details and Photos
Deluxe Room
302 sqft • 1 King
Room Details and Photos
Classic Room
216 sqft • 1 Double
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Location
- Location is great, very polite and courteous staff. We stayed in an executive room and it was fabulous, huge comfortable beds. Lovely continental breakfast, plenty of choice and fantastic juices..
Cons -
- The lady who checked us in at reception was uninterested and not at all welcoming. The suite decor was tatty and scuffed. The breakfast was very poor
- It was all great
Business Traveler (152)
Solo Traveler (191)
Traveling as Couple (3199)
Family with Young Children (338)
Family with Teens (1)
Senior Traveler (57)
Group Traveler (247)
Total (5352)
Mary
•Posted on: 9-2-2024
Location
The lady who checked us in at reception was uninterested and not at all welcoming. The suite decor was tatty and scuffed. The breakfast was very poor
Verified Hotel Guest
•Posted on: 7-6-2016
Location is great, very polite and courteous staff. We stayed in an executive room and it was fabulous, huge comfortable beds. Lovely continental breakfast, plenty of choice and fantastic juices..
It was all great
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are not allowed.
Important Info:
Arkle is open Thursday to Saturday inclusive. Please note that the hotel will pre-authorize your credit or debit card up to the value of your booking plus GBP100.00 for any extras taken. Mastercard debit cards, Maestro or Visa Electron cannot be pre-authorized. The spa is open Thursday to Monday only. Please note that the thermal suite in the spa is available to the guests for an extra charge of GBP 35 per room, for the duration of your stay. Please note that payment must be from the original card used to make the booking. Car parking charges when using the Grosvenor Shopping Center car park are £15.00 per 24 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
The Chester Grosvenor
Eastgate Street, Eastgate, Chester,
Top Hotel Destinations
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- The Chester Grosvenor