Europa Hotel

The room was nice but small.

The breakfast was a farce, being told it?s self serve yet nothing was labelled, so had to guess what things were. Was told someone would take our drink order, this never happened and eventually had to get our own drinks when others were being served.

Absolutely nothing

Staff were ill informed zero customer service experience I cut my hand on a rusty nail sticking out of a chair in the lounge +45 mins to check in bathroom was filthy and toilet was broken and emitted a ticking sound for my entire stay. Robe was torn

Beautiful, elegant, lovely staff, very centrally located - the piano bar was lovely for enjoying a decompressing drink after traveling all day!

No coffee maker, glasses or fridge in the room. Super weird.

Did not eat breakfast at the hotel. But my room was very large and spacious and was very quiet. View from the room was out the back but was outstanding. Locations was excellent.

Nice room but cold when I arrived. Clogged sink

Excellent location, beautiful lobby, rooms were spacious and comfy

Room was a little cold in the morning

Perfect location: 5 minutes walk from the Train Station, 5 minute walk from City Hall. Large comfortable room. Comfortable firm bed, updated bathroom. USB charging ports in most of the outlets. Upgrade to the Executive King Room, it’s definitely worth the extra dollars.

Windows are not sound proof, even on the 11th floor we heard a lot of street noise. Bell Hop lost a small bag that was on the handle of one of our luggage. They took no responsibility for losing it because it was not checked as a separate item with a separate tag. Did they not see it on the handle? That was disappointing. There seemed to be something going on there every night, the lobby was always mobbed with people.

Location very good and beautiful inside the hotel

Big bed but quite hard, not comfortable

The staff was incredible! Their patience and professionalism was first rate. They held our luggage (4 people, 7 bags), parked our car, and gave us great restaurant and sightseeing suggestions. The rooms were spacious and immaculate and surprisingly quiet given the hotel's location in a bustling, central location. We really enjoyed our time in Belfast and the Europa Hotel was a large part of our experience.

Walking distance to the Belfast Grand Central Station, Opera House and City Hall. Also, like the fact, it was close to the grocery store across the street and some of the local historical pubs / restaurants.

The twin bed mattress could’ve been more comfortable. I could feel some of the springs in the mattress.

Location, cleanliness, great restaurants, lounges

Everyone in the hotel was exceptionally helpful and friendly!Great location too.

I don't understand glass bathroom doors in general. The light disturbs the other person you travel with. In our room it also won't close all the way.

Room was very comfortable, and the breakfast was exceptional. Service and professionalism of the staff was also excellent.

Not a thing.

Location, quiet, clean

The shower had exceptionally weak water pressure, the sink faucets had decay/debris around the bases (old) and the bathroom door, while functional, had chipping/peeling wood along the base. These bathroom notes are just not as upscale as the rest of the room and facility. Staff was lovely and very helpful.

Upscale and fun stay.

Drop off lane was busy so I couldn’t wait for my daughter to check in and grab bags before parking. It was a hassle to drive back around.

Loved the '1st floor' piano bar area (above the Ground floor) and the drink/coffee/food offerings. Location was right by Fibber Magee's, the Opera House and 4 mins from Molly etc.Room - bed was very comfortable and the room was a wonderful size - also very clean.

The hotel was wonderful. Great staff, especially the people at reception and concierge- he was so helpful. The room was well decorated and comfortable. There isn’t a mini refrigerator, and I needed it for medication, but they managed to find one for me.

There wasn’t anything to complain about.

Location. Big room.

Elevators broken and on 7th floor. Housekeeping a nightmare. Would lie and report we had on privacy sign so as not to clean our room.

Good location near to town and bus station for airport bus, have stayed here many years ago so chose it for that reason. Left luggage was good

The restaurant's food choice was not very exciting.

Staff were great hotel was lovely and food was very good. And the hotel was close to the train station. Will definitely be staying there again. ❤️❤️❤️

All good