Acca Palace - AA Hotels

Close to shops

Ac did not work. They gave us a fan which helped a little. It was summer time and very hot so coming back to a cool room was much needed. Breakfast and shuttle service to airport were for an extra cost. Not good

A newer hotel but with no closet and no drawers for clothes. Location is like staying in the Bronx. Two blocks from metro station. Friendly staff. Safe but dirty area. Well Milan is not that clean anyways but it's cleaner than New York.

It felt clean and safe

Breakfast was plentiful, lots of options to choose from. The room was cleaned everyday, towels changed. Very happy with the room cleanness.

The key was like the old days, big and heavy not flexible for entering the room. May be this needs to change to cards like other modern hotels.The heater in the room during the day was not working.

We was very happy with our stay the beds were comfy , room was clean . A store and metro station was a short walk away so we travelled by metro everywhere. Every staff member we spoke to were polite . We had a great stay and we loved Milan so thank you ?

One staff member on the reception was a nice guy

Checked in at 10:00 PM to a room with an unpleasant smell, a broken single bed, no internet, and a non-working phone. About 30 minutes later, a metal AC grid weighing at least 5 kg fell from the ceiling and nearly hit my son’s head — a serious and unacceptable safety hazard.I immediately asked to cancel, but the hotel gave me a hard time, made us wait until morning, refused to provide an incident report, and never once apologized.Thankfully, Booking.com is fixing the refund issue, but the hotel itself seemed to avoid responsibility at every step.Unsafe, irresponsible, and extremely disappointing.

well located , close to the metro station and supermarket. Clean and enough facilities.

It wasn’t worthed the money at all, I feel like Iam dumb.

The smell of the roomsThe entrance of the hotelThe road to the rooms was like I am at street.Very cold hall between the reception and the rooms.And lastly the key was very heavy and old fashioned, we had to leave the key at the reception when going out.

Facilities were fine, we appreciated the comfort and the breakfast. The location was close to a metro station (Affori Centro), so we had excellent connections to enjoy the city.

Everything was fine.

Very clean and a comfortable hotel. Rooms are big and utilities are good. Staff is very helpful. After 5-6 minutes walk you can reach to metro station and Yellow M3 line goes to Central Station in 7-8 min.

Nothing. Thank you.

The room was very spacious. The balcony was nice. The outdoor sitting area was peaceful and comfortable. My favourite part of the room was the shower! It had a rain head, a wand, and 3 jets! It is one block away from a great supermarket.

The breakfast price was expensive compared to 2 other hotels we were at in Milan. There was no powder milk or panna for the coffee in the room. The front desk said they did not know what this was. Complimentary water was not provided in the room. The airport shuttle was very expensive. We paid 30 Euros less with a taxi.

I stayed here with my wife and our three kids, and we had a great experience. The hotel was very clean, and the rooms were cleaned daily while we were out exploring the city. I had asked for an extra crib at check-in, and when we arrived, there was a baby crib plus two other beds and one double bed — plenty of space for all of us.The internet worked very well (our kids were happy with it!), and the staff were super kind and helpful — they even brought us an iron when we asked. The location is also excellent: close to a supermarket, a delicious pizzeria, and just a 3-minute walk to the metro.Highly recommend for families!

Good price and nearby supermarket and nice restaurants and 15 minutes to center by metro

The kettle in room was outdatedI noticed spiders on the curtains and another insect which I didn’t know what is itShower head was not working

Nothing at all

The Ac not working we call them many times to fix it but they did not do any thing to help us especially the weather was too hot , and the room cleaning not good and no cover on the bed just flat sheet , the room it’s too old and the bathroom also so old

The reception staff were very helpful, kind and responsive, check in was very fast. Location was near metro about 5-10 mins walking and near dumo with metro by 10-15 mins. Super market is very near by 5 mins walking and a lot of restaurant from Turkish, Italian “planet restaurant” and chinese one.Room is big and the furniture quality is very good except sofa bed wasn’t comfortable but other beds was great and very comfortable.Room is very clean and cleaning was every day, all was good except mosquitos was few in the room but it is a country problem as mosquitos is spreading every where in Milan, also one day we have found strange insect in the bathroom.AC sometimes were good but other times were not good. But overall experience was great

Mosquitos, Sofa bed, AC

The stuff were very kind and always smiling. The location was very good because the hotel is a 5 min walk to metro station. There was a big supermarket near the hotel. Rooms were very clean and spacious.We liked our stay at the hotel.

We liked the big room and the bed was enormous. The staff were kind, helpful and friendly. There was a daily housekeeping so the room was clean.

The aircon was ancient old model and didn’t work well, so they gave us an electric fan. It was the middle of July so the heat was suffocating. ??The shower stall was old and the water didn’t flow fast, not good. For a 4-stars, this hotel was not on the standard.

The beds were comfortable and our room had a cool balcony. Some of the staff were very helpful. Close to the subway and a market.

The location was farther from the center of town than we realized, but close to a subway so not a deal breaker.

Very clean, close to the metro, good restaurant, and a cafe are available close by

The streets around were not clean

breakfast, friendly staff

room was on the hot side, air conditioning had a hard time cooling it down at night