Sina De La Ville

Perfect location for many sights and shopping within walking distance, great breakfast buffet.

Sometimes the counter staff was inattentive with one person helping guests and two just standing there pointing to the one helping.

Great location Excellent staff

Location

Room is not organized and not well decorated.

Location, room decor and size, breakfast

The reception was not very accommodating. Facilities were average for the booster standard. TV wasn't smart, the thermostat didn't work and was botch fixed to allow the heating to remain on and no milk in the room. When I called reception nobody answered and when I called the hotel from my mobile to request milk I was told there would be a 7 euro charge or I would need to come and get it myself. Teas weren't replenished on the second night, when requested I was told to collect from the bar. Bit of a joke service really.

The location was great very close to Duomo and shopping places

The bads are not comfortable and the room was very dirty.

Location is perfect, the lady responsible for the breakfast buffet was really exceptional unfortunately I didn’t get her name.

The room service staff. My coffee spilt one day and I came back to the room and the coffee stains were still there , I went down to the reception as the phone lines were not working and asked for it to be cleaned and next day it wax still there

The property was centrally located.

Cleaning staff must have left wet towels on our bed. When we returned the comforter and sheets were wet. We did get the bed changed, but I didn’t expect that to happen.

Locations

I was in this property 3 years ago and it was perfect, now it's dirtier and the bathroom in the room is dirty, the doors are damaged and couldn't even be closed, there's a noticeable deterioration of the property.

The staff was helpful when we had a problem with the shower and moved us to a better room with an improved bath. The breakfast was very good.

The bar drinks were disappointing -the Spritz was not as good as when we stayed last time (2 years ago) but overall we were very happy with our stay

The location is excellent.It's not the first time i stay at this hotel the disappointing thing was the sound of generators we could hear from our rooms we had 3 rooms and in all of them the sound was unbearable all night . The breakfast in fair not a big choice but it's fine.The smell of egg was very strong

The loud noise of generators in the room which make it impossible to open the windows

Location and Beds

No air conditioning in October

The best in this hotel is location! breakfast was nice..

hotel is very old.. water in bathrooms is leaking . cannot be cleaned well :( reception with all old personnel, who are nice but does not have modern skeels to help you

Location and service of a special dedicated person Eleonora who was extremely cooperative in every possible way - she pleasure to see her every morning on which is supported the family in answering all of our questions - made our stay in Milan memorable- she is genuine and works with passion and dedication. I have never seen any one like her in my life who loves to support and help and crave to make every body happy. She is the reason that made the trip of Milan to our family worth while.

Swiming pool area too small and full all the time

Everything was good location, clean and staff

It is located close to the Duomo, and the breakfast was good.

The room is weird, there were noises all the time from other rooms. The room was *not* clean, and the bathroom smelled bad. The "wellness area" looked as if no one has touched it for years. There was no light in the sauna. We were really disappointed, especially because we paid a lot for the hotel.

Amazing location, nice amenities, nice connecting rooms

Spa downstairs could use updating

Location and breakfast

Air conditioning wasn’t strong enough

Fantastic location in central Milan. Kind and welcoming staff.

This was the worst coffee we had in two weeks of hotel stays in Europe. No kettles in rooms either. The breakfast was passing but didn’t match other experiences. For $500+ USD a night, I expect a higher level experience. Metro is easy to use in Milan, next time I would look in other neighborhoods.

Great location and staff was very neat and friendly.

Almost nothing, however they can improve some more storage space in rooms:

Location was perfect. Room was clean and comfortable