Hotel Amico Milano Certosa

The room was spacious and very clean. The check-in, check-out process was very easy. It is very good value for money! .

It is a bit out of the center of Milan but there are a lot of different options to get to the center easily (bus stop, tram, train). Because it is right next to the train station you can hear it.

The room was spacious and staff were nice, allowed us to have late check out. The price was fair for a last minute booking.

The property was old and only had stairs. Facilities in the room were old as well and were a bit tarnished.

Big room, big bathroom, clean

Too far from the city, no bottled water provided, room was cold

Room was comfortable enough.

The location is very misleading. The description says they are only 200 meters away from the train station - but that's not the central train station. From the central train station it took a long time and multiple transfers to get there, and to Uber to the airport from the hotel cost 128 euros. It's NOT in central Milan and there isn't much going on in that neighborhood. Traveling anywhere from here is a hassle

Unclean room but staff ok

The room was very smelly and there were some weird things (see pictures). Has to be maintained a lot more (cleaning, changing burnt blankets, replacing broken doors or rusty things...). It feels like some unusual things take place in that hotel room

The location was very close to public transport which made it extremely easy to commute. Not only the train station is close, but also a tram station from where you can get a tram that takes you directly to the Castello. Also the room was very big and clean.

Sometimes you can slightly hear the trains passing by, but it was not a big problem since they stop in the night. Otherwise everything was perfect.

Great location near food and train station, secure in a gate with a buzzer, late checkout time, 24/7 check-in.

Hot room even with A/C on

Great location near food and train station, secure in a gate with a buzzer, late checkout time, 24/7 check-in.

Hot room even with A/C on

Realiy friendly staffs and good connectivity to milano central

City tax of 14 euros

-

When we arrived, we paid the city tax in cash. They scanned our documents, and everything was normal. But when we checked out, there was a different person at the reception. He asked us to pay the tax again. He showed us some messages in Italian that said we didn’t pay. The staff didn’t speak English, so it was very hard to talk. It felt like they tried to trick us. Maybe that’s why they asked for cash, even if we could pay by card.

The staff was super friendly and accommodating, the hotel was located conveniently to RHO Fiera. For the price, great value- and a comfortable stay.

Very friendly, off street parking was a god save. Clean tidy, I would use again

The room was clean, the location was extremely convenient, the staff was friendly and helpful. There's good coffee and pizza within 5 minutes of walking, and the train station is right next to it, which was the main reason for choosing it.

The room was clean, the location was extremely convenient, the staff was friendly and helpful. There's good coffee and pizza within 5 minutes of walking, and the train station is right next to it, which was the main reason for choosing it.

The receptionist was friendly. But that's about it what I can say on a positive note. The rest of my stay was plain awful.

1) it is a 1 star hotel. But 1 star should be a categorization for the facility equipment and service, not the overall state of the facility. The whole building is shabby and smelly, my room number 6 was right on the ground floor near the reception so all the guests coming in late at night shouting felt like they stood right beside my bed.2) the building is right next to the train station and I was not aware how loud every single train coming through would be.3) the room was equipped with a mobile heater that switched on and off every 15-30 minutes. So all in all, if there was no one shouting outside and no train rumbling past the room I had the pleasure to being kept awake by the heater.4) the bed felt like a board that has been covered with a layer of foam. Uncomfortable as hell.5) the rroom was run down, the shower was so disgusting and moldy that I didn't even want to step inside. The wall behind the wardrobe had mold on it too, a piece of plaster fell off the wall. The light switches were dirty and sticky.All in all it has been the worst place I ever had to spend a night in - and having been charged 98€ for this kind of accomodation is a bad joke! Absolutely disgusting place and would advise everyone to stay away.

Really good price for this comfortable and good commuted hotel.

One man was a bit rude but rest of the stuff were polite and helpful.

The location was good and bad … obviously super handy to be next to the train station and the tram that takes you in town in less than 25min. But you also have all the noise and the speaker from it …

Air con didn’t work but the rest was perfect

The location was good and bad … obviously super handy to be next to the train station and the tram that takes you in town in less than 25min. But you also have all the noise and the speaker from it …

Air con didn’t work but the rest was perfect

We arrived about midnight and the staff helped us park the car and plan for what we needed to do the next day. In the morning we were helped with the best way to get to our meeting and they were really helpful with us leaving just a little later. They dealt with everything we asked. Hotel was everything we needed, price was right and staff were fantastic. We will stay again.

No contribution to make here. We like the lot.

We arrived about midnight and the staff helped us park the car and plan for what we needed to do the next day. In the morning we were helped with the best way to get to our meeting and they were really helpful with us leaving just a little later. They dealt with everything we asked. Hotel was everything we needed, price was right and staff were fantastic. We will stay again.

No contribution to make here. We like the lot.