Hotel Jakarta Amsterdam

Room was very nice, clean and plenty of space. I would definitely stay there again.

The breakfast was just average. It would have been nice to have a few more options.

Atmosphere was nice. Staff was great. Food was fantastic.

Turn on a/c in the rooms! What a miserable night in the heat and humidity. I don't travel half way around the world and pay a premium price to not have any a/c. Also the room layout is horrible... who designs s room where the entrance is through the bathroom and no privacy in the shower. What a terrible design.

I would say the breakfast was the best love and seeing the chef cooking fresh food lotta food

What would’ve been really nice if he had a bus service from the airport to your hotel that was a little scary knowing that you’re in a different country and trying to get to your hotel, the taxi service are too much a rip off according to Google that we should only pay €86 they get from the airport to your hotel But the taxi service they are knowing that out of town they want to charge you they want to charge you €180 and when I saw all these other buses with the hotel name on it, I thought that would be great. That way you know you’re not gonna get ripped off.

Exceptional hotel, clean and modern furnishings and of course the interior jungle garden is the real highlight. We stayed in a waterfront room in the part with the jungle/atrium (I i think only the first 5 or 6 floors are located on this atrium, so if you want to enjoy this vibe take that into account). Front desk staff was friendly and took into account my request for twin beds. I really liked the in-house restaurant, we went there for dinner as well. We also enjoyed a lovely massage at the Wellcome Spa, which is located in the hotel. Just a very short bus/tram ride away from the central station and center if you don't feel like walking or the weather isn't good.

Efficiency at the front desk--there was a giant group checking in before my sister (who only had to get her keycard, as I had already checked in) and she stood in line for nearly 25 minutes as a result--seems like 1 staff member could have been allocated to check in guests not belonging to this group.

Hotel has a great restaurant and bar on the main level and also near the roof. Breakfast was very nice as well. Neighborhood was residential. No customer coming in at all hours drunk as you see in other parts of the city.

I paid for an expensive room and then learned that it faced the ugly part of the city. Full of river cruise passengers - whereas I prefer my business hotel to be full of business people.

Staff were very helpful & friendly

The bed was not comfortable & The towels smell unpleasant.

Bridge was closed. Every uber I ordered canceled. Hotel should’ve placed a red note that guests wouldn’t be able to leav

Bridge was closed. Every uber I ordered canceled. Hotel should’ve placed a red note that guests wouldn’t be able to leave the hotel through cabs only walking. Which takes 45 mins to reach a street where uber will pick u up.

So much greenery! You really feel like you are somewhere exotic. The common areas and restaurant especially nice. One of the best breakfast spreads! Lots of choices. And the best part—the staff! All so friendly and helpful. Finally, nice to have a pool and spa.

The room was very basic. We had a room with a balcony but the balcony was very small and enclosed. Not worth paying extra for. Wish there had been hair conditioner in the bathroom. The location wasn’t really near anything. Required Uber to get anywhere. We did enjoy walking over the bridge but not much on the other side.

Rooms are very goodStaff are friendly

Room service extra charges for every order 7.5 Euro No verity of food Hotel must keep continental food selection Not only the Indonesian food menu

The design and atmosphere of the hotel are absolutely beautiful — calm, tropical, and relaxing. The staff were always friendly and helpful throughout my stay. I also really appreciated the thoughtful touches like the complimentary snacks and small treats they brought to the room — a very nice gesture that made me feel welcome.

Everything is excellent

The reception staff were very kind and helpful. The breakfast was excellent, and the hotel’s location is great, close to the central train station and the airport.

We arrived at the hotel around 11:30 a.m. and left our luggage before going to explore the city. When we returned around 3 p.m., our room was unfortunately not ready yet, so we had to wait for more than an hour. It would have been nice to be offered some water or coffee while waiting.

The design

No drinking water bottle .. nothing in the mini bar .. sink drainage bad .. no staff for luggages .. the price high and the service is low

Amazing hotel / botanical garden. Pool, bars, food are all exceptional.

Hotel policy is to have the credit card you paid your stay with online (via booking in my case) with you at check in. "Hotel is paid with already but we have to see that card"? This is not practical when traveling for business and company books your stay.

Absolutely everything! This was a superb hotel and it makes leaving to go into Amsterdam challenging because you’d rather just stay and enjoy all that the hotel has to offer. Large, spacious and gorgeous room with a huge bathtub and shower along with robes, slippers and a coffee machine. The food at the restaurant is delicious and the service was always friendly and hospitable. The fitness centre along with the spa like pool and sauna facilities were very well maintained and created such a relaxing vibe especially the beautiful river views. There is a nice cafe and rooftop bar as added elements. The bus to/from Amsterdam Centraal is right outside the hotel and so it’s a very convenient location despite being outside the centre. They had bikes available for rental at EUR 17 per day. There were lots of other nice details and you’ll have to stay here to find them out yourself.

We liked everything. No complaints!

Location, view, stuff,

Breakfast

Very cleanValue for money Balcony and viewRoom size It is walkable to the down town (20-25 min)

Very limited options in the breakfast menu.

Amazingly beautiful. The greenery is terrific. The room was very nice.

Only that we had some trouble getting Ubers to take our rides because we weren’t going very far.

We stayed at Hotel Jakarta Amsterdam in the summer and had a wonderful experience. The hotel has a unique design and modern atmosphere, with great attention to detail. Our room was spacious, bright, and very comfortable, with large windows and a lovely view. Everything was clean and well maintained. Breakfast was excellent, with fresh and tasty options.

The hotel is away from market and places of tourist interest, but is at walkable distance from public transport.

Their meal service was dead slow and terrible. The toilet in the room is very small and completely closed with glass with no ventilation, and therefore very smelly.

I ordered room service. It was very good. I also really liked the presentation.

I ordered a peppermint tea but they were out of fresh mint. So, they served me fresh lemon and ginger. Not what I wanted but I still enjoyed it.