The Dylan Amsterdam - The Leading Hotels of the World

The location is perfect. The staff is professional, pleasant, accommodating. We particularly appreciated the advice and assistance of Ronald, the concierge.

We stayed 3 nights, and then another night a week or so later. Our first room was perhaps not spacious, but was very comfortable in terms of allowing us room for suitcases and just moving around without bumping into each other. For our second stay, we requested a walk-in shower. The tub shower combo in room one was awkward to get in and out of. We did, indeed, have a walk-in shower and it was beautiful. However, the room was very small, with inadequate space for both suitcases. Having said that, we would stay at The Dylan again, because the ambience and staff are wonderful.

Location could not have been better for activities we had planned - museums and sightseeing. Concierge Ronald is a rock star, scoring tickets and arranging a fun canal tour. The restaurants he recommended were enjoyable and not ultra-expensive.

We asked for a room with a walk-in shower for our next stay. The tub shower combo was a little awkward, but doable.

Absolutely beautiful boutique hotel, perfect location, Michelin star restaurant, very nice staff, bright and lovely ground floor gym with all the essential equipments. Room is spacious, two floors, bathroom with skyline and view of old Amsterdam.

All staff were exceptional- well trained friendly and super efficient Hotel well situated ( for walking everywhere)

Our stay at The Dylan was truly exceptional. Every detail, from the beautifully designed rooms to the overall experience, has been thoughtfully curated and executed to perfection. What made our visit even more special was the outstanding service from the entire team.A huge thank you to Carol Domacasse in Reservations for making this trip so memorable, the Front of House team for their warm welcomes and thoughtful assistance, and the Concierge team for their impeccable service and kindness.And, of course, the hotel itself is simply stunning—photos don’t do it justice! We can’t wait to return.

The hotel is a lovely boutique typeThe service is out standing and the staff are delightful.The bar area and brasserie were confortable and has a good atmosphere. the location is fabulous.

Incredible staff. I've never stayed anywhere where everyone was this helpful/knowledgeable. Loved the hotel bar and great cocktails. Rooms were big and bed super comfortable. Excellent location, within walking distance of everything but on a quiet street.

Clean, good location. The duplex is decent size.

Not very good soundproofing. Can hear the quietest whisper in the corridor.

The property was well designed and yet cozy. The location was very convenient. Most especially the staff was very friendly and helpful. Learned our names and habits and were always willing to help. Would definitely stay again!

The hotel was beautifully designed, smart, elegant and welcoming. We loved the layout and the look of the room and bathroom. The location was great- an easy walk to major museums, shops and restaurants. Staff were excellent, friendly and helpful

Centrally located ….great food and the staff is amazing and very helpful !

Ronald was so helpful as was the entire staffLoved the restaurants Great location

Location was excellent. It was walking distance to the nine streets. The concierge was extremely helpful as it was my first visit to Amsterdam. I enjoyed my stay immensely.

Having stayed at several luxury 5 star hotels, the room was nice but not the most luxe. The room was small and there was an open divider to the bathroom, which I've experienced in less expensive hotels. For the price, I expected a little more.

Great location and beautiful room

Breakfast not great. Buffet very expensive for what you were offered.

I had an amazing time staying at The Dylan Amsterdam Hotel! From the moment I walked in, I could feel the warmth and attentiveness of the staff. Despite it being a large hotel, they somehow managed to know every guest by name, which made my experience feel so personal and welcoming.The hotel itself is luxurious and incredibly comfortable—everything from the rooms to the overall ambiance made for a relaxing stay. The quality of the food was outstanding as well, adding to the overall experience.A huge shoutout to the reception team, especially Kaylani who was incredibly helpful and went above and beyond to make sure I had everything I needed and another special thanks to Amber who very kindly walked with me with an Umbrella in hand through the pouring rain to my taxi outside the hotel. Both Their genuine friendliness made my stay extra special.Would definitely recommend this hotel to anyone looking for great service, comfort, and amazing food in Amsterdam.

N/A A side note: I am not sure whether there was a communication issue through booking.com and the Dylan Amsterdam, as the room I booked with a canal view had construction scaffolding on the windows which I was not aware of. The builders were only there from 11 am to 5 pm and I was not in my room during these hours so it was not a problem it just meant that I did not get the best out of the canal view. Maybe in the future there could be better communication between booking.com and the Dylan Amsterdam to inform guests if issues like this beforehand.

So cosy and immaculate. Immaculate. Upscale comfortable furniture and beds. Staff professional, friendly and helpful. The location was quiet but close to all the things we wanted , restaurants, shopping and museums. Could not have been a better choice.

We loved everything!

The location was very good and the staff at the reception were very friendly

The facility is very exhilarated. The corridors to the room had a frying fish smell. And it was very strongThe room cleaning was very bad.

Exceptional staff. Loved the location. Beautiful bar and restaurant.

On our final night did not sleep due to the noise from courtyard I suggest insulating walls to reduce noiseI still give it a 10 though.

Excellen staff service, great location

The canal view suite is not for couples, it lacks closet space for clothing, we had to leave clothes in our luggage,it was very inconvenient

Location, friendly and helpful staff, atmosphere and furniture.

Room uncomfortable with bathroom up very steep, narrow and twisting stairs. No privacy as no curtains, only simple roller shades so light coming in, hum from machines, bad noise isolation, not enough drinking water, beds too soft. Must roll luggage through the breakfast room.