Element by Marriott Amsterdam

Liked the convenient location, great breakfast, friendly staff, spacious, clean and quiet rooms

Arrived on a morning flight and the hotel wanted a Ridiculous ?50 early check in fee! As a Bonvoy member I shouldn?t have to pay ?--- for a room that is empty otherwise!

Nice hotel, wonderful breakfast. Close to Metro and Tram

A bit far from Old Town, but in a lovely neighborhood

Beautifully clean, staff friendly, handy for the metro link into the city. Good value if you book in advance.

We were given the disabled room, would rather have been asked if we minded (we did, hated the high loo!) There is a coffee machine, but only 2 pods, kitchen lacking cutlery +glasses. Sent to 1st floor for lunch, but it was closed, and we got locked out!

Super location, great room, excellent breakfast, friendly and helpful staff

- Very spacious room with a sofa and kitchenette- Staff was super helpful and very knowledgeable- Good breakfast- Shower pressure was quite good- Bed was king size and I loved how big it really is

- Not city center but wasn’t really a problem for us since there’s a lot of good restaurants nearby

The kitchen is fantastic. Being able to just warm something is great. I also liked how the room is arranged with a sofa are, and a real eating table.

The view onto the roof of the shopping mall (2nd floor room) is not great.

Nice hotel located well

Staff was rude and there were additional costs even thought we paid in full through booking.com

Cleanliness, food quality and selection, quiet location

N\A

Went there for business. The room was lovely and I know the area around the hotel very well, it’s amazing.

Check in and check out were felt highly unwelcoming. At check in I was asked to directly pay a deposit of 100 euros to the hotel. Mind you, I had already payed for the two nights in advance. I offered my credit card (I figured for possible future expenses), but it was insisted I pay the deposit at the spot. I would get the deposit back at check out. After that, I was made to sign for a ‘waiver to not smoke’, which I found unnecessary (I’ve never smoked and hotels generally just have a sign in the room), and then it turned out the waiver contained much more information than just the non smoking. Which would never have been a problem, but the way things were presented was just so odd. At check out, I was informed the hotel had increased the room rate, and I was asked to sign for that. Another surprise. That amount was actually withheld from the deposit, and then I was informed I wouldn’t receive my money right away, but that it typically took ‘a little while’. Anywhere from two to five days… I figured I would go home and contact Booking’s customer service about the extra room charge, but they automatically refer you to the hotel. Bad service all around.

The staff was beyond friendly and truly patient and professional. We were trying to remember all the names but it's been a long month since our stay and ... Well Amsterdam fog is thick... But special thanks to Gaby, the lady from Hong Kong and Antonio from breakfast. Also special shout-out to : Anka, Catalán girl, the flowers girl and all the staff from the front desk and to the director; sorry again!

Lack of rooms for smokers or a more cozy place to smoke, as smoking under the snow novelty wears very quickly under the cold winters. The floor division of the bathroom and the main room is more painful than stepping on Lego with cold feet... In the future renovations consider a more seamless jointing.

Nice spacious studio-rooms. The staff is very kind and helpfull. We have been in this hotel several times already. It's perfectly located in Amsterdam-South, away from the crowds yet close to everything. dogs are welcome at an extra fee. There is a parking (P1) under the hotel where you pay a max of 20,00 euros per day.

The extra fees for dogs are a bit high. 25,00 per night per dog.

good sized rooms. good breakfast included.

ideally water in the room

Very clean room with plenty of space and extremely comfortable bed, the bathroom is very spacious and plenty of space to store your items to make you comfortable while staying! Easy to get around the hotel and breakfast has plenty of options, friendly and polite staff who are very helpful - will 100% be staying again on my next visit!

Nothing it was amazing!

Very comfortable

The breakfast has almost no options. And it’s the same everyday except for the chicken being replaced by potato. There should be some variability in breakfast at least

Very comfortable beds & pillows, lots of room, fully equipped kitchen, large bathroom, awesome location - connected to a mall with grocery stores, butcher, baker, restaurants, etc. Friendly staff eager to please and good variety at breakfasts. Even has self-serve laundry available for guests! South of Amsterdam centre (approx. 30 minutes by public transit) but lots of public transport options close by = bus stops on each side of mall that take you to Amsterdam Zuid station. Highly recommend the Element chain as a full-suite hotel option.

Would like more lighting in room, a make-up/magnification mirror in bathroom, and more signage in laundry room (no additional detergent needed as machines are automated).

Was clean good breakfast and location

Nil

Super convenient location, parking and small indoor mall. Breakfast was fine, handy to have laundry facilities on site. Rooms are spacious and quiet.

Nice and clean room.Full kitchen!!!Two cards for two persons.

The shower head is slightly out of adjustment. That's not a problem, it's just noticeable against the backdrop of everything else being perfect.

Nice and clean room.Full kitchen!!!Two cards for two persons.

The shower head is slightly out of adjustment. That's not a problem, it's just noticeable against the backdrop of everything else being perfect.

Lovely room great staff, very clean. Good breakfast and room service

The only slightly negative thing is that for someone with mobility problems there weren't many restaurants within (my) walking distance. This wasn't the hotel's fault of course