Waldorf Astoria Amsterdam

Service, food, bar, and lobby all fantastic. Heated bathroom floors!

No bathroom door on some rooms.

tea in the lounge

beds very hard

Everything was so pleasant. Staffs are so kind service was very nice. Indoor swimmingpool, sauna, spa, everything was there. Also my room was very beautiful view and bathrooms window was very beautiful

Very accommodating staff.Location very central but not too busy.Very comfortable room.The food and breakfast excellent.

The stuff where amazing The location is v.good The heritage of the place is majestic

Well , nothing is perfect hundred percent But the team managed to solve any issues in a perfect way ..

very nice hotel, historical building with very friendly service, a wonderful garden to sit in and relax, read, work. Beautiful breakfast room.

no bar and only limited occasion for a „“later drink“

Rooms, service decor, location , gardens. simply stunning

Our room was very nice; bed, sheets, pillows, etc. Bathroom also lovely: modern and very functional and easy to use the shower head, tub, etc

They nickel and dime you. I was paying top of the line pricing, yet there was no coffee/tea in the lobby that was complimentary, etc. The ‘benefits’ I was receiving that they proudly touted was a bottle of water in the room and WiFi. ANY budget chain hotel offers that. Also the service was obsequious . Good service is received not seen; the staff were almost over the top in seeking to provide good service. Three people to open the front door for us?!

Perfect location. Very stylish interior. Fantasting staff - elegant and attentive. Breakfast on very high level with outstanding quality of ingredients.

I had only one experience with Peacock Alley restaurant and it was below expectations - the chef may have had a bad day - my wagyu steak instead of bleu/rare came medium/ well-done. The icecream/ chocolate dessert came with icecream completely melted - maybe it was supposed to be this way but not a dessert that you are looking forward to. It was all well compensated with 2 glasses of champagne which I appreciated but eventually it was not encouraging to try the restaurant again.

Great location, very inviting public and private spaces and a wonderful warm reception from all the staff

DecorStaffComfort

Breakfast could have been vaster

Amazing view ,great spa services ,very friendly staff.

Limited food options

I loved the cleanliness. Everything sparkled. The interior design was as outstanding.

The room needed more lighting gets. Either recessed or lamps. Only half of the room was well illuminated.

Perfect location. Service was excellent. Before arrival we had some issues with hotel communication, but everything was handled professionally by concierge. Check in procedure was perfect. Private boat dinner cruise at first night suggested by concierge was amazing experience, expensive, but so worth! Next time in Amsterdam we book that experience again. Room with canal view was perfect, make sure to book with canal view, worth to pay extra.

Check out procedure, woman who served us, Sabina, did everything in the rush, didn't listen what we ask, so after check out, when we were at the airport, and next day we had to communicate extra with hotel reception to solve this matter, not nice. After few days when returned home, I saw that big amount disappeared from my bank. I have checked, and find out that they charged my credit card upon checkout, but didn't refund ( cut off ) same amount which they reserved as deposit upon arrival. So this is already more than one week, they are keeping my deposit, which supposed to be cut off from reservation same time, when they charged my credit card upon check out. Send 3 letters, made 3 calls, talked to reception, financial department, they still don't give back my money.

Comfort

Room large Clean Grand

Comfort

Room large Clean Grand

The property was beautiful and well situated within walking distance to everything. The decor was stunning and our room was perfect, we had the king garden room and have a view of the roof tops in the city - it was simply stunning!!!

Nothing at all

We stayed in a garden view room which was lovely as we watched the green parakeets flying in the garden from our window. It was very peaceful and beautiful. The design and decor is very beautiful in the hotel, especially the wall paintings in the dining room and the blue velvet couches. The location is superb on one of the most beautiful canals and we could walk to most places from the hotel. The staff was extremely helpful with tips on where to go. The room service dinner was excellent. The staff and service was top notch! I would visit again in a heartbeat!

The breakfast we found very bland and over priced for what you get. We preferred eating breakfast off site at the many surrounding cute cafes.

The interior and location of the hotel are perfect. The facilities in the room are also very nice and luxurious. Breakfast was well arranged.

Check-in was a disaster, it took them almost 45mins to get us checked in. This is not something one expects from a hotel of this range. Coffee (flat white) at breakfast was cold.

Beautiful hotel with amazing service and staff. It is centrally located, offering a filling and healthy breakfast. The area boasts really nice shops, and there is a large supermarket close by. The beds are incredibly comfortable, and the spa offers amazing treatments.

When someone moves on the top floors, you can hear it. However, this is something to be expected and is present in all of the buildings in Europe; it does not detract from the overall amazing experience