The Hoxton, Amsterdam

Great ambience in sitting area. Restaurant just ok. Staff was excellent and location was great.

Room a bit dated. No place for hanging clothes. No drawers or shelves for clothes. Room on first floor in back. Was not told it’s next to service entrance for hotel/restaurant. Very noisy.

The front staff were helpful. Using the plumbing in the bathroom to the heat the towels is genius.

Trash on the street outside the hotel.

The room was very interesting with a canal view.Great location. We were able to walk to almost everything.Interesting vibe in the active lobby/lounge. Bar tenders very obliging.Had great breakfast service. One dinner - a brilliant hamburger.Staff were extremely helpful, cheerful and knowledgeable.

We missed things like bathrobes and other room amenities.Closet would be nice.

Extremely charming hotel- the “ cosy” room is perfect for one or two people . The glass ware in the rooms is crystal and they provide free water/ milk and juice in your room fridge! The bed is amazing I slept so well!!Excellent location to the trams and the city as a whole!

Amazing location and great atmosphere in the bar/lounge area.

A bit more soundproofing on the rooms would go a long way

Beautiful, comfortable beds, great location and close to everything you would want to see. The staff was warm and friendly.

location

since wifi was public most of the time couldn’t use it.almost impossible to find a seat at the lobby since nowhere is reserved for hotel guests

Super welcoming and friendly staff! Great location with a cozy canal vibe. The first floor had a lovely restaurant and lobby hang out area and there are plenty of restaurants nearby. The room was very comfortable, cozy and clean! We also appreciated the recommendations for things to check out while in town.

Location and staff

Room was way too small and not sound proof house keeping is load but i was compensated which was nice Ac doesn’t work properly so they have to get you extra fan

The location and staff

Visited during the summer and the room was a little warm even after adjusting the thermostat settings

Room was small, very bad bed for price which was very expensive for what it was. Staff great. Breakfast just okay.

Beds terrible.

At check in you have me a key card for a different room. I had to back to reception at 11PM to get the actual key card for my room.The air conditioning in the room at full blast with no option to heat the room when it is already cold outside made my stay very uncomfortable.You don’t even have so much as a bag of peanuts or a bag of chips in the room.For almost €600 per night, you think you could have some snacks in the room?Maybe you could have a normal shower… with I don’t know… a door or a curtain… so that the entire bathroom doesn’t flood with water.My room wasn’t cleaned when I came back from working all day and had to take calls in the lobby/bar area while someone cleaned my room. Only to have your waitress kick me out of the lobby because lap tops aren’t allowed after 5PM.Your restaurant closes at 9PM. This is a hotel restaurant. What kind of hotel restaurant closes at 9PM:Get it together guys!!Worst hotel experience in a very long time.

Good location, nice water bottles coffee and the bed and pillows.

The room was really small.

Friendly staff , location

The AC was hotToo much noise in the hotel , you can’t sleep from the noise

Location, room was gorgeous

Check-in took a long time, but the staff were nice

Lovely hotel. The bar downstairs has a great vibe. Hotel bars are often lack character but the bar is open to non guests and has a lovely relaxed feel. The room was very good, comfy and quiet. Only quibble was breakfast was slow. Didn’t bother me but make sure you allow plenty of time if the hotel is busy. Location brilliant as well. Great for exploring Amsterdam.

Excellent location. Great space, rooms and decor. Delicious breakfast. Dinner menu wasn’t compelling. The hotel misses the mark when it comes to tourism customer service and the small quality details - the staff were not professional; bathroom amenities are limited; the room refrigerator has gratis water, seltzer and half and half (directing guests to purchase items behind the lobby desk or through room service - which is slow). Main issue is that the entire lobby/lounge area is filled every day with local remote workers on their laptops from 7am, all day long. No place for guests to sit. I felt like I was walking through my office every morning. Pretty stressful. At the same time I felt this hotel isn’t living up to the business and hospitality potential this property deserves.

Best location, great breakfast, very helpful staff!

The room was a bit smaller than what we expected but it was a great location

Exceptional

There was no separate residence lounge area, was very crowded with people on laptops etc during the day, so we could not enjoy the hotel as a guest.

The location and the restaurant downstairs and bar were good. The staff were awesome

I felt my room felt a little bit too small if I were to compare it side by side the cost of the hotel. I could have gotten a bigger space in other 5 star hotels.