Hotel The Bird

It was located on Amstel Canal and close to Rembrandtplein. We could walk to the tram and other attractions easily.

The only drawback was the bathroom, which like a canal.. seemed to flood a bit.

I loved the aesthetic of the hotel, looked clean and modern.

I wish the shower had a shower door instead of just a curtain, the bathroom floor was soaked after I took a shower.

location

very noisy till all hours of the night. Extremely small rooms.

I liked the location. It was convenient to travel around, close to tourist attractions and the tram. It was also easy to take a canal cruise, with boats available right in front of the hotel. There were also plenty of food options nearby.

What needs serious improvement is the front desk staff. They completely lack a service mindset and show no interest in helping guests at all. For example, our room had three beds, but they only gave us one key card. We only found out we could have gotten more when we checked out, because the staff asked why we were returning only one card. We explained that the previous staff member only gave us one.Also, since we were traveling with a small child and had a lot of belongings, we didn’t request housekeeping. Instead, I went down to ask for more toilet paper. The front desk staff refused and said there should already be some in the room—without even asking for our room number or offering to check. No effort was made to assist.Lastly, don’t expect the front desk staff to recognize their own guests. They keep their heads down and avoid eye contact entirely, even if you try to greet them or make eye contact.

Location was great, bed comfortable. The room was so cramped that there was no place to put our suitcases except on the floor in front of the door.

My daughter left 2 rings on her nightstand when we left for the day, and they were gone when we returned, with only housekeeping having access to the room. We notified front desk staff who told us to email the hotel manager. It’s been over a week and he still hasn’t responded. I realize she should have put them in the room safe, but ignoring a customer’s complaint of room theft is unconscionable for a hotel manager. Still waiting for a return call or email…

Good location with a very nice view from my room. Facilities are good and available

Friendly staff, clean accommodations, incredible location and awesome coffee machine in the lobby, easy bike rentals

Nothing, it was fantastic!

The location was outstanding.....3 tram stops from Central station.....a canal over the street....eateries everywhere.It was a fantastic boutique hotel with great staff.

The location was great and convenient to so much!

The room, beds and bath were smaller than I anticipated; the mattresses often slipped off the side of the bed.

Excellent staff. Very helpful and friendly. Location is perfect for walking the city. Excellent view of Amstel river/canal.

Room was a bit cramped but still very comfortable.

The property was in a fine area for the places we wanted to see and walk to and from the train station, the noise was louder than we expected on the street all night so probably wouldn’t book again.

The hairdresser was so old and melting as I was using it which was concerning and barely helped to dry my hair. It was the fall but the AC unit wouldn’t go below 23C and was blowing hot air which forced us to have to keep the window open all day and night which just produced even more noise

Great location!

Only 1 key per room which makes it difficult for 2 people. The key must be engaged for electricity. Therefore both people must leave at same time.

Location and great view though small window

Small rooms and small window

This hotel is in a great location! Walking to several restaurants, bars in Rembrandt Plaza. Located across from Canal. Elevator made it very convenient with luggage.Hotel Staff very friendly & efficient.

It’s a bit noisy but considering location I don’t think it can be helped. There is coffee and tea in lobby which is very nice. If it could be open at 6am it would be great. There is a kettle in the room if you’d like to make instant coffee or tea.

I liked the location (busy, but the hotel itself is quiet) and the lobby, elevator and staff. Staff was pleasant and agreed to change the room because there was no view outside of the window. Room 33 is ideal for view. Bed and bed were satisfactory.

The rooms are small and yes, Amsterdam hotel rooms are small, but these needed refreshing. Shower curtain wasn’t heavy or long enough to keep the water from spilling into the floor. The curtain to the windows were tattered. The twin beds are pretty narrow but long enough. Just enough space to roll in 2 pieces of luggage. Fine for me and a friend.

Location and staff. The rooms were small but clean and the staff was extremely responsive to requests.

Location was great. It was clean

The ac leaked on our stuff.

Good location, nice foyer. Water machine in foyer.

Staff weren’t able to give much advice on discovering Amsterdam.

Comfortable, clean, quaint property with beautiful views. Walkable and safe area.

Great location in city center near Rembrandt Square. Room was clean and comfortable.

The beds were narrow