Pulitzer Amsterdam

Ease of walking to anywhere in Amsterdam

We were told there was a complementary breakfast. When we went to enjoy it, we were not on the ?list?. And they wanted to charge is $43 each. complained got comped. Poor restaurant service and tried to charge on checkout. More out of space, more to say

The staff was increadible!! went far beyond protocal to help me when we arrived I had travel sickness. The hotel was stunning!! Location was perfect!!

Beautiful property

Staff was not very friendly

The room is very spacious and comfortable. The hotel features a nice gym and has historical significance, along with beautiful facilities. The staff is friendly. There was a Portuguese person at the front desk who was very friendly and helped us as a concierge.

They could not charge for the bikes and lend them to the guests.

Location

One of our rooms was smelly. Someone smoked inside and the smell was awful.

The hotel is super unique with the combined canal houses. The staff is friendly and accommodating, the facility is beautiful, the food excellent, and the location is exceptional.

All the hotel staff were very welcoming, friendly and helpful. The rooms were very clean, comfy and spacious with everything we needed. The location was excellent as a base to explore Amsterdam on foot - in easy walking distances from museums, cafes, bars etc.

Great location, super helpful and friendly staff, really comfortable room and lovely building.

Location, Bar and restaurant

Invoice is a nightmare, nobody mention about City tax, money blocked at check-in still with no explanation, furthermore another 60EUR were blocked and, although the final invoice was issued this amount was not reimbursed.

Location, Bar and restaurant

Invoice is a nightmare, nobody mention about City tax, money blocked at check-in still with no explanation, furthermore another 60EUR were blocked and, although the final invoice was issued this amount was not reimbursed.

Restaurant very nice. Staff very nice and helpful. Location amazing.

Dark hallway, bad smell in hallway. Very small room.

great location, friendly and competent staff, clean and neat facilities.

bathroom was quite small

Location, style, amenities, restaurant, breakfast.

Nothing, it was all good.

Staff was friendly and helpful, room was beautiful and location is just amazing

Small thing but there are not enough places for breakfast and had to wait for a table in the morning

Amazing hotel , great location, huge room and bed

Breakfast was fine. twin room was small and dressing robes need replaced as the ones we had in our room were so washed out. We had a room right beside reception and overlooking the canal so it wasnt private and we cud hear passers by. Otherwise hotel is beautiful and the staff very accommodating. Would definitely return but just request a better room.

Dressing gowns in room 105 need replaced also room a bit outdated so the price we paid

Everything: location, staff, room, shower water pressure and the most amazing bed ever

Quirky, amazing staff, well priced food and drink and great location. Dog friendly and Buster gave it 10/10

Overall, the location. It feels like a decent four-star hotel, nothing beyond that.It seems the property would benefit from a professional benchmark tour of hotels across Europe and the Middle East, to better understand true hospitality standards and fair pricing.

1. Due to the high-demand dates, the room rate was simply doubled. At the revised price, it felt less like market-based pricing and more like a penalty, with no clear justification or corresponding value for money.2. Most of the staff operates on autopilot. It feels like they are not genuinely interested in how guests feel or think; the goal seems to be to provide any answer just to move you along.3. We were assigned a room with inconvenient access. It is unprofessional not to inform guests in advance and instead present this as a fait accompli.4. The breakfast pastries did not feel freshly made but rather pre-prepared, and the overall variety of the breakfast was quite limited.5. Unless you reach the hotel manager directly, no one truly seems to care about guest feedback.6. The restaurant portions/dishes in the menu during the dinner are simply laughable. The feedback we gave the waiter was so precise that he agreed with us — yet it appeared that the kitchen was completely indifferent.7. The size of the standard room is perfectly acceptable, nothing more.8. Without the direct intervention of the hotel manager, this stay would have received a score of 5. Her involvement was the only factor that prevented a significantly lower rating.Overall, was nice but we expected for more.

Very good

One of our rooms were left open with a towel to keep it ajar while we were out. We came back to the hotel and found the hotel room open. Thankfully nothing was taken, but was a bit strange, especially for a hotel of this level. As we were only there to drop off some packages, my husband notified the front desk and later we were given a note and a voucher for 2 house drinks. I think the note was lovely, but the voucher seemed a bit of a throwaway.