Prinsengracht Hotel

The location is good and the maids keep the rooms clean. The exterior is well kept and attractive.

The room was small, even for European standards and not very functional. The interior is void of charm. The staff is very hit and miss, some pleasant some gruff and unpleasant.

Nice staff and great breakfast. It was in a decent location, near metro and in a quieter part of town

Bedroom was absolutely misrepresented. Advertised as 140 SF. Room didn't have space for two suitcases and came to 111 SF including 5 by 5 bathroom with 2 by 2 shower. 1.5 feet on each side of bed, no room for nightstand. 8.5 by 8.25 feet with 3 foot hall

Staff is very helpful and accommodating. Hotel is nice and clean, near places where you want to see.

Breakfast buffet costs 17euro, too expensive.

Great location, friendly staff!

The twin bed us wildly uncomfortable lol a thin mat that kept sliding off.

Location, setting, garden, breakfast, kindness and helpfulness of one staff member (who checked us in on arrival), went out of her way to help with baggage, etc.

room was a bit small. Staff members on duty in the morning of checkout were less attentive, engaged, helpful than the remarkable woman the evening before.

Great location. Nice breakfast. Service was great and room was clean.

Not a negative, but room and bathroom are European sized.

Breakfast was good with lots of choice. Beds comfy and clean (no bedbugs for us), bathroom small but in good working order, very convenient to museum, tour, train station, and hundreds of restaurants.

I knew the room had twin beds, which is okay although not ideal for us. But it was a twin room (2, adjoining rooms with a door between that was always open. That situation really separated us at night, which was a shame after such lovely days in Amsterdam. I thought the booking included breakfast but was charged for it at the end. There was a 2” rise of concrete between the room floor and the bathroom floor, which meant the bathroom visits at night were kinda dangerous in bare feet. The kettle had to be plugged into an outlet that meant it sat on the carpet. Not great for boiling water. And tea wasn’t restocked when the room was serviced.

Location! Staff was friendly, breakfast was good

Hard bed. Be warned while there is a lift you have to walk down some steps to get to reception.

Beautiful building, perfect location, great breakfast

The receptionist (day shift - a gentleman always with smile) was super friendly and very helpful. I was going to give a 10.

But the receptionist (night shift - the young one with glasses ) was impatient and kind of had an attitude , not just me but also my friend had the same impression about him.

The location is fantastic—right in the middle of Amsterdam and a short walk to a metro stop.

My bathroom faucet was a little loose and there was some artwork that wasn’t exactly family friendly.

Everything was overall great. We chose the room with a canal view and it was perfect. Location was great, very close to the metro and also easy on foot. The breakfast was very tasty and the staff were very helpful and friendly! Would love to stay here again

The room was tiny, but I knew that when I booked. It was well designed & well-appointed despite being so small. There was a long countertop/desk which had a coffee machine and room for my luggage. There was a small cupboard and hanging space. The bathroom was small but had everything. The shower screen door was very narrow but it worked out fine. But I would say that if you are a very large person the "basic single room" might not have enough room for you. I'm average sized bloke and it was good for me. There is an elevator. The buffet breakfast was excellent and tasty with plenty of options. The buffet was refilled often.The location was fantastic, right on the Southern section of Pricengracht canal with an easy walk to the Rijksmuseum and the Van Gogh. There is a tram stop 5 minutes walk away. Canal-side bars and cafes within an easy stroll. Restaurants too.Amsterdam is generally a very expensive city for accommodation, especially in a location like this. All-in-all I thought it was a good price for the location and the quality.Would I stay here again? Absolutely.

The staff were all very friendly and helpful, with the exception of one male receptionist in the afternoons who wasn't very welcoming or communicative. I wondered why he was working in hospitality? The rest of the staff were charming. I travel a lot, about 3 months every year, and as far as I'm concerned, this hotel was a 10 for me.

Location was great. Friendly staff.

Room could have been cleaner. Seemed dusty.

Room was clean. Bathroom and shower were great. Staff were helpful and the coffee was awesome.

Bed was extremely small, not used to that. I understand it being a single but it felt smaller than comparable ones in Italy I was in. Didn’t like the location of the outlets to charge your phone, I had to reach way overtop of the headboard to reach the table and my phone so that was uncomfortable. For such a small bed, might have been better to put the headboard at the wall and a small table next to it as opposed to the foot at the wall and no table.

The location is good. In the centre but still in a quiet street without huge crowds of tourists.

Considering the price, I was very disappointed with the worn out equipment in the hotel. It would really need some fresh touch.

It was beautiful, modern, and clean. A fair price for such a nice accommodation. The staff were all friendly and professional.

Breakfast was excellent, lots of breads, hams, cheeses, fruit, juices, pastries.Location is very good, close to museums, metro, tram.Room was cozy and bigger than I expected, considering it is Amsterdam.

There was a big spider in the bathroom one day.Didn't see AC, but wasn't a problem for us since we visited in autumn.

Amazing location, clean and cosy (yet small, but expected for the price) room. Breakfast buffet could have more options, but nevertheless its an amazing price to value ratio. On top of that, staff is very friendly.

It was close to city. Mostly everything was in walking distance and metro #52 was a block away. The place itself was beautiful.

I’ve nothing bad to say.