About
Located in Amsterdam and with Royal Theater Carré reachable within 984 feet, citizenM Amstel Amsterdam features express check-in and check-out, allergy-free rooms, a restaurant, free WiFi throughout the property and a bar. Featuring a shared lounge, this 4-star hotel has air-conditioned rooms with a private bathroom. The accommodations provides a 24-hour front desk and luggage storage space for guests. At the hotel, rooms are equipped with a flat-screen TV with satellite channels. A breakfast buffet is available each morning at citizenM Amstel Amsterdam. Popular points of interest near the accommodations include Artis Zoo, Dutch National Opera & Ballet and Rembrandt House. The nearest airport is Schiphol Airport, 9.9 mi from citizenM Amstel Amsterdam. Free high speed WiFi is available throughout the property.
1,297 Reviews
- Cleanliness
- 9.3
- Staff
- 9.5
- Location
- 9.1
What Guests Say
- “- nice size bed- breakfast was good- nice modern funky design throughout hotel and rooms - lots of co-working spaces downstairs -…”
- “location was right next to tram stop and subway. the room was king bed and good space for europe. the room was modern and digital iPad…”
Top Amenities
- Restaurant
- Free Internet Access
- Accessible Rooms / Facilities
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4King Room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Body soap
1/4King Room - Accessible
- Accessible bath/shower
- Accessible by lift
- Accessible room
- Accessible toilet
1/4Guest Room, Accessible Guest Room, 1 King
- Accessible bath/shower
- Accessible room
- Accessible toilet
- Accessible vanities
1/4Guest Room, 1 King
- Air conditioning
- Alarm clock
- Bath or Shower
- Blackout curtains
1/4Single, Guest room, 1 Double
- Air conditioning
- Alarm clock
- Bath or Shower
- Blackout curtains
1/4Guest room, 1 King, High floor
- Air conditioning
- Alarm clock
- Bath or Shower
- Blackout curtains
1/4King Room - High Floor
- Accessible by lift
- Air conditioning
- Bath or Shower
- Body soap
1/4Single Room with One Double Bed
- Accessible by lift
- Air conditioning
- Bath or Shower
- Body soap
Have a question?
Ask Penny, powered by AI. Answers are taken from property information and reviews.
What Guests Loved
Based on 1,297 reviews
Pros +
- - nice size bed- breakfast was good- nice modern funky design throughout hotel and rooms - lots of co-working spaces downstairs - outdoor smoking space 24/7 - super friendly staff - right next to metro station - very quiet, no noises
- location was right next to tram stop and subway. the room was king bed and good space for europe. the room was modern and digital iPad to change lights/curtains. clean and bar was 24 hrs. little bakery next door for breakfast.
- I always stay at Citizen M when I can in the US and abroad, this was the first time I was able to ride a bike around Amsterdam, thanks to Citizen M. Always a good time.
Cons -
- - rooms can be a little tight if you are traveling with others. For me alone was perfect - location is 2 metro stops from main area and 3 stops from central. Again was fine for me just buy a 24-48-72 hour metro pass and you get used to the stations very fast
- Room size could have been a little bigger, but for europe it was great.
- There is nothing to dislike except the fact that I couldn't stay longer.
- nice size bed- breakfast was good- nice modern funky design throughout hotel and rooms - lots of co-working spaces downstairs - outdoor smoking space 24/7 - super friendly staff - right next to metro station - very quiet, no noises
- rooms can be a little tight if you are traveling with others. For me alone was perfect - location is 2 metro stops from main area and 3 stops from central. Again was fine for me just buy a 24-48-72 hour metro pass and you get used to the stations very fast
location was right next to tram stop and subway. the room was king bed and good space for europe. the room was modern and digital iPad to change lights/curtains. clean and bar was 24 hrs. little bakery next door for breakfast.
Room size could have been a little bigger, but for europe it was great.
I always stay at Citizen M when I can in the US and abroad, this was the first time I was able to ride a bike around Amsterdam, thanks to Citizen M. Always a good time.
There is nothing to dislike except the fact that I couldn't stay longer.
Great stay. Staff was helpful. Able to use hotel bikes for free. Cool, modern room...albeit VERY compact. Always had a good stay at Citizen M...when affordable.
Clean, nice bar at lobby
Tiny rooms
Since check in till check out, everything went great, we arrived at night and had no issues checking in with the help of the staff and finally the day that we had to check out they were very nice to help us hold our luggage while we had the last tour around the city. There is also a common area in the ground floor where we spent the last part of the day while we waited to go to the airport. The bed was comfortable, the room space was enough for 2 and one big luggage, everything was very clean and I should definitely highlight the hotel staff as everyone was always willing to help and they served with a smile.
The only thing that didn't went as planned was that we used the iPad in the room to book the cleaning for the following day and when we returned they did not clean the room (yet). We did call to reception and someone came to do the room very fast after we called, so issue was solved finally.
Great location, friendly and helpful staff.clean rooms would definitely stay here agai
The common spaces in the lobby area were perfect for gathering and regrouping as well as relaxing and comfortable.
The rooms are small but the common spaces make up for it.
It is a bit far from the center but there is metro station nearby which is very helpful. The room is small but ok - there are all the technology goodies, like using a table to manage the lights and curtains which we didn't care much about. I really missed being able to open the window or having a balcony, that would have made the stay totally perfect.Breakfast is not included, you can get it on the nearby bakery and it is really good. They had a good vegan sandwich option.
No windows or balconies in the room.
Breakfast was great, room was high tech.
I didn't like the faceless check in process although it was fast and efficient, I much prefer dealing with a real person!
Location
Tiny room, do-it-yourself everything, no eggs
Wouldnt visit again
THe hotel did not have my booking when I arrived.I was 'upgraded' to an unsuitable room.I expect some cleaning to be done each day - it was not.I ofund the iPad controlled room irritating, I had to switch it on each time i wanted to turn a light off
Location. Cleanliness. Friendly staffs.
Closed to the center
Small room, small closet, no toiletries, no slippers. Room really for one person and not a couple.
Cleanliness, comfortable room, tech-enabled light control (love this feature), ease of check-in thru the citizenM app, very helpful and accomodating staff.
Staff is fabulous and super helpful. Main space is also great to hang out.
Mattress could use an upgrade.
Great staff! Comfy beds. Love the lobby.
Great location Trams and metro station right there easy access to various cool parts of townGreat cafe next doorVery nice and helpful staff … All of them
Not that we wanted to watch much tv but its always an issue with most citizen mCant really connect to your own devices. It never works and tv shuts off when you change channels Not much available on their regular network. I don’t understand why they cant get that together when everything else is perfect
Everything was super clean and updated. Central to everything including the public transport. The staff were great too.
The staff make this hotel so special. They’re also cheery and helpful and really make the entire stay much nicer. And it feels very genuine. I love the breakfast. There are Dutch specialties like mini pancakes and special cheeses. highly recommended. There’s a wonderful bakery just out the door to the left. The hotel has free bikes too take out for the day. So fun. The king size beds are so comfortable and wonderful. The lights have multiple settings, including colors and everything is completely automated. You’ll have so much fun playing with the lights and sounds in the room with the included iPad or on their CitizenM app.
I really can’t think of anything! Great stay.
Amenities & Policies
Amenities
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Health & Safety
- Health Services
- Daily disinfection
- Hygiene certification
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
- Refrigerator
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Not all rooms have bathroom facilities for the disabled. Please contact the hotel before your trip to inquire about the availability of mobility-accessible room features. With the room iPad, all guests can control room lights, black-out blinds, curtains, temperature, as well as TV and radio channels. They can also stream from their own Netflix, Prime or Disney+ accounts (and many others), by connecting their phone, tablet or laptop to the TV via Chromecast (at no extra charge). We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival. The property accepts credit cards and debit cards. Cash is not accepted. When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Location
Sarphatistraat 47, Amsterdam
People also liked
Currently Viewing

citizenM Amsterdam Amstel
Boutique Hotel Notting Hill
Canal Belt East - Plantage
includes all fees
Leonardo Boutique Hotel The Lancaster Amsterdam
Canal Belt East - Plantage
Restaurant
includes all fees
NYX Hotel Amsterdam Rembrandt Square
Canal Belt East - Plantage
Restaurant
includes all fees
NH Amsterdam Schiller
Canal Belt East - Plantage
Restaurant
includes all fees
Leonardo Eden Hotel Amsterdam City Center
Canal Belt East - Plantage
Restaurant
includes all fees
Mister Highland Hotel
Royal Palaca - Central Station - Dam Square
includes all fees
Avani Museum Quarter Amsterdam Hotel
Museum Quarter - Vondelpark
Restaurant
includes all fees
Leonardo Hotel Amsterdam Museum Quarter
Museum Quarter - Vondelpark
Restaurant
includes all fees
NH City Centre Amsterdam
Royal Palaca - Central Station - Dam Square
Restaurant
includes all fees
Hotel Estheréa
Royal Palaca - Central Station - Dam Square
includes all fees


