4 Star Hotel

citizenM Amsterdam Amstel

Sarphatistraat 47, Amsterdam, Netherlands View Map

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citizenM Amsterdam Amstel

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About

Located in Amsterdam and with Royal Theater Carré reachable within 984 feet, citizenM Amstel Amsterdam features express check-in and check-out, allergy-free rooms, a restaurant, free WiFi throughout the property and a bar. Featuring a shared lounge, this 4-star hotel has air-conditioned rooms with a private bathroom. The accommodations provides a 24-hour front desk and luggage storage space for guests. At the hotel, rooms are equipped with a flat-screen TV with satellite channels. A breakfast buffet is available each morning at citizenM Amstel Amsterdam. Popular points of interest near the accommodations include Artis Zoo, Dutch National Opera & Ballet and Rembrandt House. The nearest airport is Schiphol Airport, 9.9 mi from citizenM Amstel Amsterdam. Free high speed WiFi is available throughout the property.

1,297 Reviews

8.9Very Good
Cleanliness
9.3
Staff
9.5
Location
9.1

What Guests Say

  • “- nice size bed- breakfast was good- nice modern funky design throughout hotel and rooms - lots of co-working spaces downstairs -…”
  • “location was right next to tram stop and subway. the room was king bed and good space for europe. the room was modern and digital iPad…”
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Top Amenities

  • Restaurant
  • Free Internet Access
  • Accessible Rooms / Facilities
  • Non-Smoking Rooms
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Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

King Room1/4

King Room

151 sqft • 1 King

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Body soap
King Room - Accessible1/4

King Room - Accessible

216 sqft • 1 King

  • Accessible bath/shower
  • Accessible by lift
  • Accessible room
  • Accessible toilet
Guest Room, Accessible Guest Room, 1 King1/4

Guest Room, Accessible Guest Room, 1 King

151 sqft • 1 King

  • Accessible bath/shower
  • Accessible room
  • Accessible toilet
  • Accessible vanities
Guest Room, 1 King1/4

Guest Room, 1 King

151 sqft • 1 King

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Blackout curtains
Single, Guest room, 1 Double1/4

Single, Guest room, 1 Double

97 sqft • 1 Double

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Blackout curtains
Guest room, 1 King, High floor1/4

Guest room, 1 King, High floor

130 sqft • 1 King

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Blackout curtains

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.9
    Very Good

    Based on 1,297 reviews

    Location

    9.1

    Cleanliness

    9.3

    Staff

    9.5

    Overall Quality

    8.9

    Pros +

    • - nice size bed- breakfast was good- nice modern funky design throughout hotel and rooms - lots of co-working spaces downstairs - outdoor smoking space 24/7 - super friendly staff - right next to metro station - very quiet, no noises
    • location was right next to tram stop and subway. the room was king bed and good space for europe. the room was modern and digital iPad to change lights/curtains. clean and bar was 24 hrs. little bakery next door for breakfast.
    • I always stay at Citizen M when I can in the US and abroad, this was the first time I was able to ride a bike around Amsterdam, thanks to Citizen M. Always a good time.

    Cons -

    • - rooms can be a little tight if you are traveling with others. For me alone was perfect - location is 2 metro stops from main area and 3 stops from central. Again was fine for me just buy a 24-48-72 hour metro pass and you get used to the stations very fast
    • Room size could have been a little bigger, but for europe it was great.
    • There is nothing to dislike except the fact that I couldn't stay longer.
    Business Traveler (274)Solo Traveler (414)Traveling as Couple (1,257)Family with Young Children (423)Group Traveler (263)Total (3,169)
    9GabrielPosted on: 1-21-2026

    - nice size bed- breakfast was good- nice modern funky design throughout hotel and rooms - lots of co-working spaces downstairs - outdoor smoking space 24/7 - super friendly staff - right next to metro station - very quiet, no noises

    - rooms can be a little tight if you are traveling with others. For me alone was perfect - location is 2 metro stops from main area and 3 stops from central. Again was fine for me just buy a 24-48-72 hour metro pass and you get used to the stations very fast

    10AlyssaPosted on: 1-20-2026

    location was right next to tram stop and subway. the room was king bed and good space for europe. the room was modern and digital iPad to change lights/curtains. clean and bar was 24 hrs. little bakery next door for breakfast.

    Room size could have been a little bigger, but for europe it was great.

    10ZairePosted on: 1-19-2026

    I always stay at Citizen M when I can in the US and abroad, this was the first time I was able to ride a bike around Amsterdam, thanks to Citizen M. Always a good time.

    There is nothing to dislike except the fact that I couldn't stay longer.

    10DavidPosted on: 1-11-2026

    Great stay. Staff was helpful. Able to use hotel bikes for free. Cool, modern room...albeit VERY compact. Always had a good stay at Citizen M...when affordable.

    6EhabPosted on: 1-8-2026

    Clean, nice bar at lobby

    Tiny rooms

    10DiegoPosted on: 12-26-2025

    Since check in till check out, everything went great, we arrived at night and had no issues checking in with the help of the staff and finally the day that we had to check out they were very nice to help us hold our luggage while we had the last tour around the city. There is also a common area in the ground floor where we spent the last part of the day while we waited to go to the airport. The bed was comfortable, the room space was enough for 2 and one big luggage, everything was very clean and I should definitely highlight the hotel staff as everyone was always willing to help and they served with a smile.

    The only thing that didn't went as planned was that we used the iPad in the room to book the cleaning for the following day and when we returned they did not clean the room (yet). We did call to reception and someone came to do the room very fast after we called, so issue was solved finally.

    10AlisonPosted on: 12-26-2025

    Great location, friendly and helpful staff.clean rooms would definitely stay here agai

    10MICHAELPosted on: 11-26-2025

    The common spaces in the lobby area were perfect for gathering and regrouping as well as relaxing and comfortable.

    The rooms are small but the common spaces make up for it.

    8Davi P.Posted on: 11-18-2025

    It is a bit far from the center but there is metro station nearby which is very helpful. The room is small but ok - there are all the technology goodies, like using a table to manage the lights and curtains which we didn't care much about. I really missed being able to open the window or having a balcony, that would have made the stay totally perfect.Breakfast is not included, you can get it on the nearby bakery and it is really good. They had a good vegan sandwich option.

    No windows or balconies in the room.

    9AndyPosted on: 11-8-2025

    Breakfast was great, room was high tech.

    I didn't like the faceless check in process although it was fast and efficient, I much prefer dealing with a real person!

    4LarryPosted on: 11-7-2025

    Location

    Tiny room, do-it-yourself everything, no eggs

    5ChrisPosted on: 10-28-2025

    Wouldnt visit again

    THe hotel did not have my booking when I arrived.I was 'upgraded' to an unsuitable room.I expect some cleaning to be done each day - it was not.I ofund the iPad controlled room irritating, I had to switch it on each time i wanted to turn a light off

    10sopheapPosted on: 9-26-2025

    Location. Cleanliness. Friendly staffs.

    5DrorPosted on: 9-22-2025

    Closed to the center

    Small room, small closet, no toiletries, no slippers. Room really for one person and not a couple.

    10JuliusPosted on: 9-21-2025

    Cleanliness, comfortable room, tech-enabled light control (love this feature), ease of check-in thru the citizenM app, very helpful and accomodating staff.

    10SarahPosted on: 9-21-2025

    Staff is fabulous and super helpful. Main space is also great to hang out.

    Mattress could use an upgrade.

    10StuartPosted on: 8-15-2025

    Great staff! Comfy beds. Love the lobby.

    10patrickPosted on: 8-12-2025

    Great location Trams and metro station right there easy access to various cool parts of townGreat cafe next doorVery nice and helpful staff … All of them

    Not that we wanted to watch much tv but its always an issue with most citizen mCant really connect to your own devices. It never works and tv shuts off when you change channels Not much available on their regular network. I don’t understand why they cant get that together when everything else is perfect

    10AlexandriaPosted on: 8-10-2025

    Everything was super clean and updated. Central to everything including the public transport. The staff were great too.

    10StuartPosted on: 8-8-2025

    The staff make this hotel so special. They’re also cheery and helpful and really make the entire stay much nicer. And it feels very genuine. I love the breakfast. There are Dutch specialties like mini pancakes and special cheeses. highly recommended. There’s a wonderful bakery just out the door to the left. The hotel has free bikes too take out for the day. So fun. The king size beds are so comfortable and wonderful. The lights have multiple settings, including colors and everything is completely automated. You’ll have so much fun playing with the lights and sounds in the room with the included iPad or on their CitizenM app.

    I really can’t think of anything! Great stay.

    Amenities & Policies

    Amenities

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Health & Safety

    • Health Services
    • Daily disinfection
    • Hygiene certification

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities
    • Refrigerator

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Not all rooms have bathroom facilities for the disabled. Please contact the hotel before your trip to inquire about the availability of mobility-accessible room features. With the room iPad, all guests can control room lights, black-out blinds, curtains, temperature, as well as TV and radio channels. They can also stream from their own Netflix, Prime or Disney+ accounts (and many others), by connecting their phone, tablet or laptop to the TV via Chromecast (at no extra charge). We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival. The property accepts credit cards and debit cards. Cash is not accepted. When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Location

    citizenM Amsterdam Amstel

    Sarphatistraat 47, Amsterdam

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