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About
Comfortable Accommodations Sandman Hotel Terrace in Terrace offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, TV, and free WiFi, ensuring a pleasant stay. Exceptional Facilities Guests can enjoy an indoor swimming pool, fitness center, and restaurant. The family-friendly restaurant serves American cuisine for brunch, lunch, and dinner, catering to diverse dietary needs. Convenient Location Located 5.6 mi from Northwest Regional Terrace-Kitimat Airport, the hotel is located on a quiet street with mountain views. Nearby attractions include the Terrace River and Kitimat River. Guest Services The hotel provides a 24-hour front desk, concierge service, and daily housekeeping. Additional amenities include a lounge, fitness room, and room service, enhancing the overall guest experience.
282 Reviews
- Cleanliness
- 8.1
- Staff
- 8.7
- Location
- 8.4
What Guests Say
- “Restaurant on the property walking distance to my event”
- “Living area wasn't bad.”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Free Parking
- Fitness Center
- Accessible Rooms / Facilities
- Pets Allowed
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Studio Suite, 1 Queen Bed, Kitchen
- Air conditioning
- Alarm clock
- Bath or Shower
- Carpeting
1/4Standard Room, 2 Double Beds
- Air conditioning
- Alarm clock
- Bath or Shower
- Carpeting
1/4Standard Room, 1 King Bed, Sofa Bed
- Air conditioning
- Alarm clock
- Bath or Shower
- Carpeting
1/4Standard Room, 1 Queen Bed
- Air conditioning
- Alarm clock
- Bath or Shower
- Carpeting
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What Guests Loved
Based on 282 reviews
Pros +
- Restaurant on the property walking distance to my event
- Living area wasn't bad.
- It was conveniently located to the location I was attending during the day. Having a Denny's attached to the hotel was extremely convenient for breakfast and supper. Extra entrances into the hotel were also a great perk as you didn't have to walk in hotel
Cons -
- No room care after we checked in. The carpet needs cleaned or replaced.
- The bathroom, toilet had stains in it, the bathub needs caulking inside and out, had dark spots on caulking, mold maybe? and no elevator, my wife has bad ankles and couldn't walk up and down the stairs very good.
- I believe I was overcharged for my room. The booking rate and the actual rate were two different numbers. The shower had mold in the grout. Staff did get it cleaned however, it shouldn't have been there to begin with.
Restaurant on the property walking distance to my event
No room care after we checked in. The carpet needs cleaned or replaced.
Living area wasn't bad.
The bathroom, toilet had stains in it, the bathub needs caulking inside and out, had dark spots on caulking, mold maybe? and no elevator, my wife has bad ankles and couldn't walk up and down the stairs very good.
It was conveniently located to the location I was attending during the day. Having a Denny's attached to the hotel was extremely convenient for breakfast and supper. Extra entrances into the hotel were also a great perk as you didn't have to walk in hotel
I believe I was overcharged for my room. The booking rate and the actual rate were two different numbers. The shower had mold in the grout. Staff did get it cleaned however, it shouldn't have been there to begin with.
There was no desk
Be nice if it had a bit of grass for my small dogs
I didn’t stay an I’m still waiting for my receipt for my room I tried to cancel
I was letting my coworker stay in my room as I couldn’t make the trip was told no problem when he showed up, they charged me, not him
Clean neat With nice wallpaper and drapes. Bed was comfortable. Looking out the window onto a lane with stacked up lumber, etc. could be improved, but no biggie. Denny’s restaurant is attached, which was convenient. Front desk staff were very helpful.
The construction materials and lane outside the window
Semi modern room, close to downtown
The mattress was “squeaky “ not the bed but what ever they use for a mattress topper, it’s very annoying. Everytime you move it squeaks . Not a good sleep
The staff was kind and friendly the bed was comfortable , the room was clean and it is attached to a breakfast restaurant.
The room was a little small. But it worked just fine for a quick stay.
Clean, quiet room with a very comfortable bed. Slept like a baby!
Nice location and staff is friendly
Beds are small
Location and restaurant pool
Was not told we needed to opt into cleaning by putting sign up by 10am. Asked staff clean and they did not. No towels by the pool.
It was central in Terrace. The staff were super friendly at the front desk. They allow pets. There was a full kitchen in my room which is nice to be able to eat some real food while travelling The bed was really comfortable and the tv had lots of channels to choose from. there is also a fitness room in a pool and it’s right beside a Denny’s for a nice breakfast . The staff at Denny’s were all wonderful as well
A suggestion would be to have a Roku or something for the tv so I could stream my phone. Other than that the place is great
Good location, good price
Extremely worn out property, facilities dated, air conditioning emitted a weird smell all night, staff were absent and extremely senile (sorry)
It was nice having the Denny's attached to the hotel. The staff were pleasant.
You could tell that the hotel was a little on the older side with the bathroom being way too small, the toilet seat needed fixing, our passkeys kept failing and unfortunately, we could hear the people's conversation from the next room.
Nice staff
Over charged meThe online price was way different then what I was actually charged. Had a random door connected to another room that I couldn’t lock which was scary as a mother traveling alone with two children. The pool was haunted and super creepy, the super loud fan scared my kids, it was extremely loud and went off every 5 mins.
Was a good stay, warm, cozy, staff were friendly
bathroom too small, not enough washrags
4nights for celebration of life, super comfortable stay,friendly staff!
Spacious was big enough for my family, location is perfect and price wasn’t to bad either
The key card didn’t work some times at the doors but the location of the other entry ways are perfect!
Staff was nice, clean
Bathroom tub wasn’t usable due to finish peeling off.Rug not so great would not walk on it in bare feet. Bed was very soft and moved off box spring very easily.
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Indoor pool
Fitness & Spa
- Fitness Center
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Health & Safety
- Health Services
- Professional cleaning services
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
- Kid Friendly
General
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 4:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are allowed. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Fri, Oct 2, 2026 until Sun, Nov 15, 2026 A damage deposit of CAD 100.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.
Location
4828 Highway 16 West, Terrace, BC
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