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Top Amenities:
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 14 Verified Reviews
Across from Laval University, and only a short drive from the heart of Old Quebec, this hotel features an on-site Scandinavian spa, an indoor pool, comfortable accommodations, and easy access to area attractions. With the nearby Ste-Foy train station, guests can easily visit downtown Quebec attractions while staying at the Hotel Universel. Les Galeries de la Capitale shopping center and Jean-Lesage International Airport are also only moments away. Guests at Hotel Universal can enjoy a relaxing stay with the on-site spa, saunas and massage services. The hotel also features an on-site fitness center along with a restaurant and bar, located adjacent to the hotel.
Check-in:
After 16:00
Check-out:
Before 11:00
Pets:
Pets are not allowed.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. A damage deposit of CAD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- My son liked the pool
- the spa
- Not clean, the bathroom door didn¿t close¿. Requested the hotel to clean the room as it was filthy and they refused.
Cons -
- The bed were as hard as a rock Found most employees unhelpful and rude.
- Staff was rude, room was dirty, beds were not clean, bathroom door didn¿t close.
- Very good overall
Business Traveler (191)
Solo Traveler (202)
Traveling as Couple (742)
Family with Young Children (1215)
Family with Teens (2)
Senior Traveler (15)
Group Traveler (233)
Room Options
Standard Double Room with Queen Size Bed
300 sqft • 1 Queen
Room Details and Photos
Deluxe Room with Two Queen Beds
384 sqft • 2 Queen
Room Details and Photos
Deluxe King Room with Whirlpool
392 sqft • 1 King
Room Details and Photos
Location
Hotel Universel Quebec
2300 Chemin Sainte-Foy, Quebec City, QC
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