4.5 Star Hotel
The Bannister Hotel & Yacht Club
Carretera Sanchez Samana Km5, Santa Barbara De Samana, Dominican Republic View Map
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About
Located in Puerto Bahia, this luxury hotel is a 10-minute drive from Arroyo Barril Airport. It features a private marina, outdoor pools and spacious suites with a private balcony. Flat-screen cable TVs and a full kitchen with dining area are furnished in every modern suite at The Banister Hotel. All suites include cool marble floors, air conditioning and a large living room. iPod docking stations is also provided. Mee Spa at The Banister offers massage, body treatments and a hair salon. Active guests can work out in the gym or enjoy free access to 2 on-site tennis courts. A private marina is also accessible to guests. Regata Italian offers a traditional selection of pizza, pasta and seafood at the hotel. A la Carte breakfast is included at L'e Deauville which also serves poolside cocktails in the evening. Central Samaná and Malecon de Samaná (SamanáPier) are both a 9-minute drive away. Water shuttle every day is available for an extra charge to the beautiful Cayo Levantado Island's beach. Agregar whale watching season is here.
194 Reviews
- Cleanliness
- 8.7
- Staff
- 8.7
- Location
- 9.0
What Guests Say
- “Location. Amenities. Pool. Staff. Presteige, layed back, quiet, not crowded, great couples getaway.”
- “Very exclusive, alot of attention to detail”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Free Parking
- Spa
- Fitness Center
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Superior Suite with Sea View
- Air conditioning
- Balcony
- Bath or Shower
- Bathrobe(s)
1/4Comfort Quadruple Room
- Air conditioning
- Balcony
- Bath or Shower
- Bathrobe(s)
1/4Two-Bedroom Deluxe Apartment
- Air conditioning
- Balcony
- Bath or Shower
- Bathrobe(s)
1/4One-Bedroom Suite with Mountain View
- Air conditioning
- Balcony
- Bath or Shower
- Bathrobe(s)
1/4Ocean View
- Air conditioning
- Balcony
- Bath or Shower
- Bathrobe(s)
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What Guests Loved
Based on 194 reviews
Pros +
- Location. Amenities. Pool. Staff. Presteige, layed back, quiet, not crowded, great couples getaway.
- The views staff
- Very exclusive, alot of attention to detail
Cons -
- Food value. Food choices. Food service. Rooms small-no place to put full or empty luggage for 2.
- Very quiet at night. No activities.
- It has no beach and you must pay a company to take you by boat to Cayo Levantado
Location. Amenities. Pool. Staff. Presteige, layed back, quiet, not crowded, great couples getaway.
Food value. Food choices. Food service. Rooms small-no place to put full or empty luggage for 2.
The views staff
Very quiet at night. No activities.
Very exclusive, alot of attention to detail
It has no beach and you must pay a company to take you by boat to Cayo Levantado
Staff
No no at all
My suite had a wonderful view to the Marina. Beds were super comfortable and clean.
Services at the bar could be a bit faster
The pool, the views, the room, the food and the friendly staff
Food at restaurant was amazing! Views from my room and the space in my room was perfect! I would come back again with my family. Amazing staff that treat you like family.
My only recommendation is that toilet was having problems with the pushing so made it difficult to get it to work. You had to hold it down for 10 seconds just for it work.
It was clean and beautiful views.
Here’s a polished version of your review while keeping the original tone and message:⸻If you enjoy elevator music that never changes, you’ll love this place. The menu was just okay, but some dishes were so salty they were inedible. I also went for a swim in the cordoned-off section of the ocean, which had a floating wooden raft. When I tried to climb onto it, I found the metal stairs were rusted at the bottom and had sharp edges. As a result, I cut myself badly and was bleeding. I reported the incident to a cabana attendant, who informed management—apparently, they had already been warned about this issue. Sadly, I won’t be coming back.
Location, clean, amenities
The receptionist was not friendly to us. He told us we had a discount in the hotel restaurants. When we went to one of them, they told us that there was no discount, the receptionist told us he was wrong. We had to pay the full price. Ask for things by written!!!
Everything - view, 2br room, great breakfast - all except the false promise of 2 tennis courts!The courts were horrible, even dangerous for playing. I’m a player; my son is a tennis professional. We were shocked that what once may have been playable courts were allowed to deteriorate - and still be advertised!Truly bait and switch in an otherwise wonderful hotel.
The false promise of 2 tennis courts.There were only the unkempt remains of what were once 2 hard courts.To play on them now would actually be dangerous.Impossible to understand why such a lovely hotel would allow the courts to deteriorate - then brag about having 2 courts.
Beautiful location and views, staff was good.
It was so old, the toilet in my room had a black line.
Great atmosphere, calm place, nice pool, rooms with harbour view, good breakfast
-
The location is stunning, featuring a pool by the ocean, with breathtaking sunrises and sunsets overlooking the sea and sailboats. The food was good.
You need a car to go to town, but the front desk can arrange a taxi for you. It is a 5-minute drive.
Excellente View & Breaksfast
Rooms cleanness.
The pool by the bay was amazing. The pizzeria made good pizza. Breakfast was good
the room - the balcony's roof was leaking and was wet all the time. the bathroom was leaking, the toilet was not cleaned, soap lying on the floor - when we raised this to the staff - we got no helpI asked for some meds but did not get anything from the housekeeping.There was no staff in general in the hotel and the water had not been cleaned around the hotel.
It’s very pretty and calm.
The staff were not friendly, and our experience was disappointing due to several issues. Our booking stated it included a 30-minute free massage for everyone on the reservation. However, when we arrived, the staff seemed unaware of this offer. After some discussion, they only provided us with one massage instead of one per person as advertised. Additionally, our reservation included early check-in, but when we arrived, we were told this was subject to availability, which was not made clear beforehand.
Location
We found cockroaches in the kitchen, deteriorated fridge, one trash can in the bathroom and other hide. We found it the day of checkout. They offer breakfast from 7am. It’s a lie. They arrive at 7 and start service at 8. We had to cruising in our boat and change our schedule to get breakfast and at the end, we got nothing. Personal no friendly
Yacht’s view was very nice.The reception staff were helpful and kind (Abigail)The facilities were great (laundry, billiards room, mini market, and the italian restaurant)Hot water in the shower!!
Except the reception staff no one speaks English, and that frustrating.Swimming pools were smallPoor breakfast menu
Love the view, the food, the accommodations.
The second room. They changed us. The air conditioner and the view. Clean towels.
It leaks many places when it rains. The use of space in the rooms are not well thought out. It needs maintenance. The restaurants are not good and are expensive. Smoke from the pizzeria got on clothes left outside. The staff should be trained better.
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Infinity pool
- Outdoor pool
- Pool with view
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 to 5 stay free with cot. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that names and dates cannot be changed for guests booking under the Early Bird promotion. Pet Policy: The Banister VIP Pet treatment The property accepts dogs up to 30 kilos for an additional fee of $25 per dog, per night. Cats are not permitted. The Banister’s Very Important Paws pet welcome package includes 'Dog Bedding,' plush towels, delicious treats, food and water bowls, walking services and the 'Bone Appetite' pet room service.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of USD 100.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.
Location
Carretera Sanchez Samana Km5, Santa Barbara De Samana
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