Holiday Inn Morgantown - University Area By IHG

Location

No tv. For two days during busy football weekend. Think the hotel should have discounted the roomMonday night someone was pressure washing at night near the dumpster and it was loud. No tubs in room and we ate out because breakfast was expensive. Also the could find my second night reservation even though I had a reservation number

The front desk staff member was very prompt, courteous and kind.

The first room we were provided smelled horrible. As soon as we opened the door, a sewer like smell permeated the space. I thought maybe someone had used the bathroom just prior to us coming in. Checked the bathroom and the smell coming from there was atrocious. Called the front desk, she apologized and said she’d move us immediately to another room. Went to get new keys, moved to the second room and thought things were fine until I opened the bathroom door and same smell; very STRONG sewer smell. We checked out and went somewhere else. It was terrible.

The gentleman working the front desk was kind and helpful. The bed was the most comfortable of any of the 100s of hotels that I have ever stayed at.

I was looking forward to the pool. It was in August and the pool was indoors. The pool water couldn't have been colder if it was outside in January. There was no courtesy bottled water at check in. There was no complimentary breakfast, but the restaurant on hotel grounds has a decent breakfast menu at an ok value. The hotel lobby was brewing coffee (none ready) both times I checked.

The closeness to stores