TownePlace Suites by Marriott Potomac Mills Woodbridge

Front desk staff very helpful and friendly.

Friday breakfast staff rude and unpleasant. Food was prepared poorly.

The room was excellent, except for the shower stall. The location was exactly where I needed to be.

Whoever designed the shower stall needs to be fired. You only had half a glass panel. You had to walk into the shower stall to turn the shower on. Cold water, then possibly steaming hot water before you get it adjusted. No thought process. ?

Very clean with extra large bathrooms.

We did not like the room layout. It seemed small and cramped.

The rooms were not cleaned well. Most of outlets did not work. They had a $125 per DAY charge for a small pet. Have traveled all over the country with dog. Never seen this kind of highway robbery anywhere. Please remove this hotel from your listing.

Very clean in all areas. Room with full kitchen was excellent. Beds comfortable. Quiet, despite being close to everything. I highly recommend this hotel.

Location and layout

The shower head needed cleaning.

The personal when I check in and check out and all the personal cleaning ladies too

Friendliness and professionalism of staff

The welcome message that was on the television in my room. The comfortable chaise lounge chair.

The food

There could be more nice gestures

The staff wS kind and courteous.

The cable kept going out with no signal.

Location - at a mall and lots of other stores

Originally the staff was not pleasant

Friendly staff and good breakfast

Pay to park

Very steep pet fee of $125 for one night. More than half the cost of the room.

Seemed new. Very clean

Broken tiles in bathroom. Old cooking smell in room

Clean, facility offered a lot of amenities, also convenient to so many restaurants, the mall, and other big named stores. If one didn’t have a car, one could easily walk anywhere. Pet friendly!

The location was great, breakfast was good my over all experience was very good.

Some of the staff at the front desk was very rude not good customer service at all

Nice and clean but breakfast could have been a real meal.

Booked for a king bed suite, arrived to a double bed and told I would get a discount because booking app was incorrect and never got any discount. Don’t always believe what you’re told.

It’s very clean and easily accessible! The front desk staff very nice and helpful!

NA

The bed was comfortable and the room was clean and well supplied.

Took 5 hours and 5 reminders to get an ice bucket when I should have been told the the freezer have trays and ice ben. The TV remote stopped working and was told there were no batteries in the remote. To get the TV off for the night it had to be unplugged. The next morning we couldn't turn it back on. Went all day without the TV and the new lady behind the desk told me she would tell her manager on Monday. ( day after we were leaving). Saturday night there was a new woman ( I think her name was Zena) behind the desk, she gave me new batteries and showed me how to put them in. I did this and it still didn't work. After I ate my dinner I told her it wasn't working so she came up to my room and the remote was working. She said the because we had unplugged it, after I put the batteries in, it had to reboot itself. I will not stay there again. The last thing is I am diabetic and they did not have sugar free syrup.