3 Star Hotel

Aloft Richmond West Short Pump

3939 Duckling Drive, Richmond, VA - United States
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Aloft Richmond West Short Pump
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About

Aloft Richmond West Short Pump has a fitness center, shared lounge, a restaurant and bar in Short Pump. With free WiFi, this 3-star hotel offers a 24-hour front desk and an ATM. The property has nightclub and a business center. Guests at the hotel can enjoy an American breakfast. Aloft Richmond West Short Pump has a sun terrace. You can play pool at the accommodation. Greater Richmond Convention Center is 13 miles from Aloft Richmond West Short Pump, while University Stadium is 12 miles from the property. Richmond International Airport is 21 miles away.

Guest Rating

7.8

Good

Based on 210 reviews

Location Of Hotel

8.9

Hotel Cleanliness

7.8

Hotel Staff

8.5

Overall Quality

7.2
Show 101 Verified Reviews

Room Options

1/11

Aloft, Guest room, 2 Queen

280 sqft • 2 Queen

Air conditioningAlarm clockBath or ShowerCarpeting

Room Details and Photos

1/9

King Room with Roll-in Shower - Mobility and Hearing Accessible

270 sqft • 1 King

Accessible bath/showerAccessible roomBath or ShowerCoffee/tea machine

Room Details and Photos

Guest Rating

8

Very Good

Based on 325 reviews

Location Of Hotel

8.9

Hotel Cleanliness

7.8

Hotel Staff

8.5

Overall Quality

7.2

Pros +

  • The entire hotel was nice, the area was very walkable to many stores, restaurants, bars, and even a dog park!
  • The room was very nice. Convenient location.
  • Location. Dog friendly

Cons -

  • Maybe needs an actual closet? But the hangers worked perfectly.
  • The staff entered my room at 9am, uninvited while i was sleeping the morning after my wedding. They were told to get out and then continued knocking and coming back saying they needed to inspect our room. We decided to leave earlier than normal checkout time even after requesting a late check out so we could relax after our wedding. They didn’t attempt to call the room but barged in instead and continued coming back harassing us to let them in. They claimed there was a complaint of water leak but that does not justify entering a room uninvited or without a proper phone call. They did not even offer to make this right with us.
  • Nothing

Top Quotes:

"Very attractive decor."

"Great location."

"The food and drinks were delicious and not overpriced."

Business Traveler (26)

Solo Traveler (62)

Traveling as Couple (125)

Family with Young Children (50)

Family with Teens (2)

Senior Traveler (4)

Group Traveler (19)

Total (200)

10.0

Isabel

Posted on: 1-20-2026

The entire hotel was nice, the area was very walkable to many stores, restaurants, bars, and even a dog park!

Maybe needs an actual closet? But the hangers worked perfectly.

1.0

Jessica

Posted on: 1-19-2026

The room was very nice. Convenient location.

The staff entered my room at 9am, uninvited while i was sleeping the morning after my wedding. They were told to get out and then continued knocking and coming back saying they needed to inspect our room. We decided to leave earlier than normal checkout time even after requesting a late check out so we could relax after our wedding. They didn’t attempt to call the room but barged in instead and continued coming back harassing us to let them in. They claimed there was a complaint of water leak but that does not justify entering a room uninvited or without a proper phone call. They did not even offer to make this right with us.

9.0

Tripp

Posted on: 12-30-2025

Location. Dog friendly

Nothing

10.0

Catherine

Posted on: 11-26-2025

The front desk agent was extremely nice and helpful.I was able to stay with my small dog.

Top Amenities:

Free Internet AccessFree ParkingRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are allowed upon request. It is free of charge.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services

Accessible bathtub available
Accessible parking
Accessible shower available
Accessible toilet
Facilities for disabled guests available
Fitness center
Free Wi-Fi
Free parking
Kid-friendly dining
Non-smoking property
Pets allowed (charges may apply)
Refrigerator
Restaurant(s)

location

Aloft Richmond West Short Pump

3939 Duckling Drive, Richmond, VA

Top Hotel Destinations

$149
per night